Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Take 5 Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%68+16.5Value 14%54+7.6Replies to reviews 7%100+7.1Momentum penalty78−2.2Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Take 5 Oil Change

Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #137Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 2,131 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Take 5 Oil Change is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Take 5 Oil Change is better than 68% of oil change services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Take 5 Oil Change is better than —% of oil change services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Take 5 Oil Change is better than 54% of oil change services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Take 5 Oil Change is better than 78% of oil change services.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Take 5 Oil Change is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Take 5 Oil Change for 5 kinds of job.

Take 5 Oil Change for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 86 Google reviews tagged “Oil change” · showing 20

Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was the first time I visited this place. I have to say I was very impressed. It was extremely clean. The people who work there were extremely polite, very communicative and friendly. They did more than just change my oil. They check the air pressure in my tires. They filled all the fluids that was needed and…

Air & cabin filter replacementOil changeService not listed
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Top notch service, quick, kind, and respectful.

Reasonable priceOil change
lauraLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

Courtesy, professionalism and convenience is offered by take 5. I loved the experience I will n9t g9 to any other lube company. They offer free bottled water as a courtesy. They balance your tires and fill all your fluids. Sadly the professionalism is slipping at the old York rd location.

Oil change
Vance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Loved the communication, patience and respect of the team. Felt very welcomed to be there. The people are friendly and like a family. Good group

Reasonable priceOil change
rashida8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had a great experience with getting my oil change done Dean And Sean was great

Oil change
Tre3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job on my car

Air & cabin filter replacementOil change
Don9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service and atmosphere was very good. The staff was very efficient and knowledgeable. I really appreciated the veteran discount and professional service from your staff.

TiresOil change
Sweetlikecandie365Local Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

exceptional customer service! I took my car there for an oil change and the service was EXCELLENT! See yah in a. couple of months

Oil change
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The guys were great very knowledgeable and friendly would recommend to everyone in the jenkintown neighborhood to use this place for future oil changes

TiresAir conditioningOil change
Régine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The staff was very knowledgeable and efficient. Great customer service, very professional and personable.

Oil change
Muti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very helpful, very professional.

Oil change
Vi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So first time here, and will continue to go back!!! They were extremely friendly, made sure explain everything, made sure all fluids are up to par, cleaned my windows,checked my intake filter, even checked my modded oil catch can, offered me a nice cold water as soon as I pulled up! They had me in and out! Gotta go…

Oil changeService not listed
Red4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The staff was extremely fast and diligent.

Oil change
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Only took 10 to 15 minutes to get everything done to my car. I would go back. Great service

Oil change
Latasia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fast, efficient service, friendly staff

Oil change
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I literally just left the business and I just want to give over five every single staff was knowledgeable an extremely. I would recommend my wife to go there without me they do not make you feel uncomfortable or stupid. I'm glad to see a reputable oil change location for the common people who don't know a lot about cars

Oil change
Betsy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly, professional, explain everything they are doing. Would recommend 100%.

Air & cabin filter replacementOil changeService not listed
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly staff and I was very pleased with service! I’ll definitely be returning and sending my friends and family as well!

Air & cabin filter replacementOil change
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous, thorough, great, customer, service, and fast! I will be back again! Definitely will refer to everyone I know.

Air & cabin filter replacementOil changeTires
Quyntyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team did a great job

Oil change

Show more oil change reviews (66 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 60%Overpriced 11%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change86—
Air & cabin filter replacement33—
Tires12—
Transmission5—
Exhaust5—

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