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Tammy's Cleaning Service L.L.C.

House cleaning service · Rock Springs, WY · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%80+55.4Reliability 31%76+23.4Craft & service penalty98−0.2Momentum penalty37−6.3Experts Score= 72Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#227 of 245 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 7%
4.8 ★★★★★ 29 Google reviews · 22 photos
93%five-star reviews
3.67★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Mar 2026latest review

Tammy's Cleaning Service L.L.C. at a glance

Google reviewers rate Tammy's Cleaning Service 4.8 out of 5 based on 29 reviews, with the owner responding to all feedback. Customers frequently cite the company's punctuality, flexible scheduling, and affordable pricing alongside thorough, detail-oriented house and deep cleaning services. One recurring criticism involves missed areas during specific jobs, such as dirty floors and cabinets, which led to one reviewer deeming the space unready for guests.

  • Google rating: 4.8 out of 5 from 29 reviews (93% five-star).
  • Reviews on this page: 29 Google reviews (23 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: March 6, 2026.
  • Service: House Cleaning Service serving Rock Springs, Wyoming.

Data from Google, last updated October 26, 2026.

Score profile vs other house cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.

Satisfaction80Reliability76Craft & service98Value–Momentum37Replies to reviews–Satisfaction: 80 (median 92)Reliability: 76 (median 91)Craft & service: 98 (median 96)Momentum: 37 (median 100)
This companyHouse Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tammy's Cleaning Service L.L.C.: 80/100 on this factor. Category median: 92.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tammy's Cleaning Service L.L.C.: 76/100 on this factor. Category median: 91.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tammy's Cleaning Service L.L.C.: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tammy's Cleaning Service L.L.C.: 37/100 on this factor. Category median: 100.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–

Bar = this company · dark tick = category median.

Star ratings

29 Google reviews we collected

  • 5 stars2793%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise3797%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1334%
  • Staff & attitude924%
  • Would recommend924%
  • Price & value38%
  • Honesty & trust25%
  • Speed & response13%
  • Communication13%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great services, easy to work with, affordable and detail oriented!”
  • “She taught me some things about cleaning products that are so helpful- and at my age I thought I knew everything!”
  • “I highly recommend Tammy’s cleaning service!”
  • “She quoted a great price and did a wonderful job!”
  • “Amazing quality, genuinely made my house look like new.”
  • “Tammy is was not only professional but also incredibly efficient and thorough in her work.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Reanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tammy and crew do an amazing job. It's wonderful coming home to a clean house after working a long day!

GoWyo177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great services, easy to work with, affordable and detail oriented! Tammy does great work. If you are looking for a cleaner, she’s definitely the one to contact!!

Marla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so very pleased with this service!! Tammy is lovely and actually seems to enjoy cleaning. Most important, she knows HOW to clean! She taught me some things about cleaning products that are so helpful- and at my age I thought I knew everything! My house sparkles - I am so grateful!

Sharon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Another awesome cleaning done by Tammy!! I love coming after she cleans 🥰 It feels so good!!

tah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Thank you for all your help with my garage! My garage is way more organized! Thank you!

Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Tammy’s cleaning service! She’s thorough, professional, and always makes my place look amazing. I especially appreciate her flexibility and willingness to work with my schedule, which makes everything so much easier. If you need a great cleaning service, Tammy’s the one to call!

Photos

Customer reviews

4.8 ★★★★★ 29 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Reanna Turpin1 reviewTotal number of Google reviews Reanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tammy and crew do an amazing job. It's wonderful coming home to a clean house after working a long day!

Response from the owner · 6 months ago

Thank you so much! We love helping out!

GoWyo177 reviewsTotal number of Google reviews GoWyo17 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great services, easy to work with, affordable and detail oriented! Tammy does great work. If you are looking for a cleaner, she’s definitely the one to contact!!

Response from the owner · 6 months ago

Thank you so much!

Cathy Kimball1 reviewTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t even name everything that was missed on this clean by Tammy. She shows great reviews, but my Airbnb was definitely not guest ready. I would have been completely embarrassed if a guest had booked a stay after this clean. Floors were dirty, inside of drawers and cabinets are dirty, throw rugs need to be washed, gunk on the walls, there’s no way it could have been missed. Stain on the carpet, and to top it off the balcony door was left wide open, in the winter! And nerds all over one of the cabinet shelves, they didn’t even look inside. So that shows how thorough they are. The carpets weren’t thoroughly vacuumed, the floor was not mopped. Towels, put away wet, the list goes on and on. I can see if something obscure was missed, but these things were right out in the open. The kitchen chairs were dirty, the bar stools. Her response to me was sorry, I can’t clean for you anymore, and she offered me a discount! There was no way I’m paying for anything. No apologies, no offer to fix the mistakes. I would not hire her.

Response from the owner · Edited 10 months ago

You have given the wrong Tammy's Cleaning Service a review. We are located in Wyoming, we don't clean any Air BnBs and I've never spoken to you before. Please delete this review as it isn't for me.

Marla Harrigan8 reviewsTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so very pleased with this service!! Tammy is lovely and actually seems to enjoy cleaning. Most important, she knows HOW to clean! She taught me some things about cleaning products that are so helpful- and at my age I thought I knew everything! My house sparkles - I am so grateful!

Response from the owner · a year ago

Thank you for the amazing review, Marla! It was my pleasure to clean for you!

Sharon Pribyl13 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Another awesome cleaning done by Tammy!! I love coming after she cleans 🥰 It feels so good!!

Response from the owner · a year ago

Thank you for the kind review, Sharon! We are happy to help!

tah chief1 reviewTotal number of Google reviews tah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for all your help with my garage! My garage is way more organized! Thank you!

Response from the owner · a year ago

Thank you for the wonderful review!

Brittany Gray2 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Tammy’s cleaning service! She’s thorough, professional, and always makes my place look amazing. I especially appreciate her flexibility and willingness to work with my schedule, which makes everything so much easier. If you need a great cleaning service, Tammy’s the one to call!

Response from the owner · a year ago

Thank you for the kind review! You are wonderful to work with!

Andy Dwyer2 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tammy’s Cleaning service is outstanding!!! Thank you Tammy!

Response from the owner · a year ago

Thank you for the kind review!

Corina Tynsky1 reviewTotal number of Google reviews Corina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tammy and crew were incredible. Professional but also very friendly and ensuring they took care of everything needed. We needed a deep clean and they took their time, paid attention to detail. Our house feels and looks so clean!

Response from the owner · a year ago

Thank you for your incredible review! You are a pleasure to work with!

Tami Kelley1 reviewTotal number of Google reviews Tami has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Does excellent work and amzing person!

Response from the owner · a year ago

Thank you for your review!

Tammy's Cleaning Service L.L.C. on Google Maps →

Business details