Carpet cleaning service · Rock Springs, WY · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%51+27.8Reliability 24%53+12.8Value 14%63+8.9Replies to reviews 7%34+2.4Craft & service penalty30−7Momentum penalty32−6.8Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE
DGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#245 of 245 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 0%
4.5★★★★★23 Google reviews · 1 photos
83%five-star reviews
3.50★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$491typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Xtreme Clean for professional conduct, friendly communication, and thorough service on air ducts, carpets, and junk removal. Several reviewers highlight the company's reasonable pricing and effective stain removal. However, low-rated feedback indicates that carpet cleaning results were sometimes unsatisfactory, with one instance of damage to new carpeting, and vent cleaning was occasionally criticized for lacking attention to detail regarding register closure.
Google rating: 4.5 out of 5 from 23 reviews (83% five-star).
Reviews on this page: 23 Google reviews (17 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: August 16, 2026.
Service: House Cleaning Service serving Rock Springs, Wyoming.
Data from Google, last updated October 26, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and reliability; weakest: craft & service.
Xtreme Clean Floor CareHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Xtreme Clean Floor Care: 51/100 on this factor. Category median: 92.C
51
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Xtreme Clean Floor Care: 53/100 on this factor. Category median: 91.C
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Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Xtreme Clean Floor Care: 30/100 on this factor. Category median: 96.D
30
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Xtreme Clean Floor Care: 63/100 on this factor. Category median: 100.B
63
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Xtreme Clean Floor Care: 32/100 on this factor. Category median: 100.D
32
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Xtreme Clean Floor Care: 34/100 on this factor. Category median: 82.D
34
Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
4.5of 5
5 stars1983%
4 stars14%
3 stars14%
2 stars00%
1 star29%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
100%praise
Praise27100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
67%fair
Great price267%
Reasonable00%
Overpriced133%
Not sure00%
$491+94% vs typical house cleaning services
Middle half of what 4 customers paid ($376–$838) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results1037%
Staff & attitude933%
Would recommend415%
Price & value27%
Speed & response14%
Communication14%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My house was a wreck and they did an excellent job getting it ready to sell.”
“The guys that came out were super professional and I couldn't be more happy with the job they did.”
“If you haven't got you're ducts cleaned I highly recommend you do it.”
“They did junk removal, cleaning and even cleaned up the yard, and for a great price.”
“Quick service, fantastic work, and very easy to deal with!”
“Easy to work with and very professional.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Xtreme Clean Floor Care for 1 kind of job. Pick one to see what they paid and said.
AshleyLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
I had my carpets "cleaned" a few months ago. 2 guys came, sprayed a bunch of stuff on my carpet and then buffed it with a buffer pad. They basically swirled the dirt everywhere. They told me to vacuum once it was dried. I did that and it looked a little better, but not much. Whatever was sprayed on my new carpet…
Paid $250–300Overpriced
WayneLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My house was a wreck and they did an excellent job getting it ready to sell. They did junk removal, cleaning and even cleaned up the yard, and for a great price.
Paid $500+Great priceStandard cleaning
Tyler9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The guys that came out were super professional and I couldn't be more happy with the job they did. If you haven't got you're ducts cleaned I highly recommend you do it. Ill be using them again in the future.
I had my carpets "cleaned" a few months ago. 2 guys came, sprayed a bunch of stuff on my carpet and then buffed it with a buffer pad. They basically swirled the dirt everywhere. They told me to vacuum once it was dried. I did that and it looked a little better, but not much. Whatever was sprayed on my new carpet that I paid $4000.00 for, made it feel crunchy and dirt is sticking everywhere! I paid over $200 for this service and I'm completely dissatisfied. I'll never use this company again. I wanted a shampoo, not a floor buff that does nothing but ruins your carpet and leaves it dirty, sticky and crunchy.😡
Price assessment: Overpriced
Price: $250–300
Betsy Jo Breedlove6 reviewsiTotal number of Google reviews Betsy has written across all businesses on Google Maps, not just this one.
I hired Xtreme Clean to have my forced air vents cleaned, hoping it would help with my severe allergies and the typical presence of dust in our home. Instead, I was left with a bigger mess than when they started.
The technicians were friendly and courteous, but attention to detail was lacking. Two registers were left completely open, and the others were only closed with the vent lever or in some rooms "flipped over." They were not properly covered/sealed. As a result, dust from the ductwork blew throughout my entire house.
When I called the office to discuss, I was told their "standard" is to close the registers but not seal them and that residual dust is to be expected. My understanding is that certified duct cleaning companies seal registers to create negative pressure and proper suction during the cleaning process. I comprehend a small level of residual dust is to be expected, when the seal is removed, but if the registers are properly sealed to begin with, much of what I'm dealing with could be alleviated. (I previously used a different company and never had this issue.) Xtreme Clean came recommended by a local HVAC company when I discovered the previous company I used no longer offered this service.
I should have asked more questions, before hiring them, so that's on me. Nevertheless, if you're paying for duct cleaning (to be completed by a residential cleaning company), you shouldn't end up with excessive amounts of dust blown back into your home and the end result should probably be better than the starting point. Definitely disappointed especially for the money spent ($745/23 vents). I hired a different cleaning company to help me tackle this mess tomorrow. If they decide to seal the registers, in the future, I would probably give them another try.
Price: $500+
Services: Service not listed
Wayne WellsLocal Guide · 9 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
My house was a wreck and they did an excellent job getting it ready to sell. They did junk removal, cleaning and even cleaned up the yard, and for a great price.
Price assessment: Great price
Price: $500+
Services: Standard cleaning
Tyler Brown9 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
The guys that came out were super professional and I couldn't be more happy with the job they did. If you haven't got you're ducts cleaned I highly recommend you do it. Ill be using them again in the future.
Price assessment: Great price
Price: $400–450
Services: Standard cleaning
Erinne BeachlerLocal Guide · 17 reviewsiTotal number of Google reviews Erinne has written across all businesses on Google Maps, not just this one.
Had these guys come clean out the vents in our house — they were amazing. Friendly, helpful, and went above and beyond. He even found where one of my vents was separating and fixed it for us. Would definitely use their services again and recommend them to anyone else.
Darren HowardLocal Guide · 28 reviewsiTotal number of Google reviews Darren has written across all businesses on Google Maps, not just this one.
Extreme Clean came over and cleared out the ducts in the house and gave a bid for carpet cleaning, we will be using them for all future projects! Great team and retired miners with good stories! Very professional and thorough! Thanks guys!!
Positive: Punctuality, Quality, Professionalism, Value
3 Dogs and a Paw9 reviewsiTotal number of Google reviews 3 has written across all businesses on Google Maps, not just this one.
