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Tandem Psychology

Psychotherapist · Chicago, IL · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 114 therapistsPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 24 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Jul 2026latest review

Tandem Psychology at a glance

Google reviewers rate Tandem Psychology five out of five stars based on twenty-four reviews, with the owner responding to ninety-two percent of feedback. Clients describe the practice as inclusive and supportive, noting that therapists are knowledgeable, compassionate, and professional. Recurring themes highlight effective communication, a welcoming environment, and responsiveness from administrative staff. One review specifically praises the team's approachability toward queer youth. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 24 reviews (100% five-star).
  • Reviews on this page: 24 Google reviews (22 with written comments).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: July 31, 2026.
  • Service: Therapist serving Chicago, Illinois.

Data from Google, last updated October 26, 2026.

Score profile vs other therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 90)Reliability: 95 (median 88)Momentum: 100 (median 100)
Tandem PsychologyTherapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tandem Psychology: 98/100 on this factor. Category median: 90.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tandem Psychology: 95/100 on this factor. Category median: 88.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tandem Psychology: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–

Bar = this company · dark tick = category median.

Star ratings

24 Google reviews we collected

  • 5 stars24100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 22 written reviews

  • Praise4598%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1635%
  • Would recommend1124%
  • Honesty & trust920%
  • Quality & results511%
  • Communication37%
  • Speed & response12%
  • Price & value12%

What customers talk about

We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is extremely kind and welcoming towards queer youth (and all youth) during this pressing time, so definitely recommend :)”
  • “Grateful for our time together and highly recommend.”
  • “It’s clear they are deeply committed to care and meeting each client with genuine respect.”
  • “I had the pleasure of interviewing Tyler Fortman for a school project and had a wonderful experience with him!”
  • “If you are looking for a therapist who is deeply invested, skilled, and genuinely easy to talk to, I highly recommend reaching out.”
  • “The administrative staff is timely with responses and extremely friendly, the space is beautiful and welcoming, and I love my therapist.”
  • “Whether it's their admin and billing team, or the individuals running their intake for new patients, everyone is compassionate, trained, and ready to…”

People customers mention

  • Fortman 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Todd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dr. Irrgang is compassionate and genuinely helpful. Grateful for our time together and highly recommend.

Meredith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The therapists at Tandem Psychology create a warm, collaborative environment where clients feel supported. It’s clear they are deeply committed to care and meeting each client with genuine respect. As a fellow therapist, I regularly refer to therapists at this practice.

Rowan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the pleasure of interviewing Tyler Fortman for a school project and had a wonderful experience with him! He is extremely kind and welcoming towards queer youth (and all youth) during this pressing time, so definitely recommend :)

Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I went for my appointment the other day and they have helped me so much. Fabulous staff, wonderful office, and my therapist was so knowledgeable and compassionate! Could not recommend them more!

Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Fortman and the team at Tandem are a skilled and compassionate group of therapists. The clinicians are knowledgeable and committed to supporting clients. It is clear that they take their work seriously and value the people they serve. Therapy is all about fit, and I regularly recommend Tandem as a trusted place…

Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tandem Psychology truly stands out as a premier practice in the Chicago mental health community. As a colleague and peer, I regularly refer clients to their team because their dedication to inclusive, top-tier care is evident in everything they do. They are also the practice I confidently access for my own…

Photos

Customer reviews

5.0 ★★★★★ 24 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Todd Reeves6 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Irrgang is compassionate and genuinely helpful. Grateful for our time together and highly recommend.

Response from the owner · 2 months ago

Thanks for sharing Todd! We think Dr. Irrgang is amazing too!

Meredith Boyd1 reviewTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The therapists at Tandem Psychology create a warm, collaborative environment where clients feel supported. It’s clear they are deeply committed to care and meeting each client with genuine respect. As a fellow therapist, I regularly refer to therapists at this practice.

Response from the owner · 4 months ago

We’re so glad to know that our commitment to our clients and genuine care comes through in our therapy! Thanks Meredith!

Rowan1 reviewTotal number of Google reviews Rowan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of interviewing Tyler Fortman for a school project and had a wonderful experience with him! He is extremely kind and welcoming towards queer youth (and all youth) during this pressing time, so definitely recommend :)

Response from the owner · 4 months ago

Thanks, Rowan! Tyler and our whole team definitely care!

Richard Moen2 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went for my appointment the other day and they have helped me so much. Fabulous staff, wonderful office, and my therapist was so knowledgeable and compassionate! Could not recommend them more!

Response from the owner · 4 months ago

Thank you, Richard! Our therapists always strive to be both compassionate and knowledgeable!

Jamie Albright1 reviewTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Fortman and the team at Tandem are a skilled and compassionate group of therapists. The clinicians are knowledgeable and committed to supporting clients. It is clear that they take their work seriously and value the people they serve. Therapy is all about fit, and I regularly recommend Tandem as a trusted place to find a provider who is invested in providing high-quality care.

Response from the owner · 4 months ago

Thanks Jamie! Your trust in us means a lot!

Ryan Coventry8 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tandem Psychology truly stands out as a premier practice in the Chicago mental health community. As a colleague and peer, I regularly refer clients to their team because their dedication to inclusive, top-tier care is evident in everything they do. They are also the practice I confidently access for my own professional support. Their clinicians and staff are highly skilled, deeply trusted, and an incredible resource for the Chicago community. To shout out a few individuals, I openly endorse Tyler Fortman, Casey Coppess, Amy Berry, and Zachary Levin for their abilities to provide trauma informed care that is also highly compassionate. Whether it's their admin and billing team, or the individuals running their intake for new patients, everyone is compassionate, trained, and ready to positively impact the lives of those seeking care. I highly recommend them without reservation.

Response from the owner · 5 months ago

Thank you, Ryan! It means so much to be trusted by other amazing therapists like yourself!

Jennifer Henry1 reviewTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve worked with several practitioners at Tandem and they have been enormously helpful—would recommend to anyone and everyone!

Response from the owner · 5 months ago

Amazing! We love to hear that!

Paul France2 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are looking for a therapist who is deeply invested, skilled, and genuinely easy to talk to, I highly recommend reaching out. Professional and welcoming atmosphere!

Response from the owner · 5 months ago

Therapists that are invested, skilled, and easy to talk to - that's exactly who we want to be. Thanks for sharing!

John Hunting2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

An awesome experience. I felt heard, valued and incredibly safe in the environment at Tandem Psychology.

Response from the owner · 5 months ago

Thanks for sharing, John! Our therapists work hard to be sure people are heard, valued, and feel safe!

George Day-Toles9 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly wonderful experience. The administrative staff is timely with responses and extremely friendly, the space is beautiful and welcoming, and I love my therapist. I am regularly referring people who I hear are looking for therapy.

Response from the owner · 5 months ago

We love our administrative staff! If they can make engaging in therapy a little easier, what a great win! Thanks for referring to us too. It's awesome you love your therapist!

Tandem Psychology on Google Maps →

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