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Tanning Studio

Tanning salon · Paradise, UT · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%50+27.3Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%32+2.3Craft & service penalty81−1.9Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 9 tanning salonsPosition by Experts Score among all companies we track in this category. · better than 25%
4.5 ★★★★★ 134 Google reviews · 9 photos
84%five-star reviews
4.75★last 12 monthsAverage stars on reviews from the last 12 months only.
11.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Apr 2026latest review

Tanning Studio at a glance

Google reviewers rate Tanning Studio 4.5 out of 5 based on 134 reviews. Customers frequently praise the clean equipment, friendly staff, and effective services including spray tans, red light therapy, and hydrobeds. However, several low-star reviews criticize inconsistent customer service, specifically citing rude interactions, unhelpful receptionists, and unexpected price increases or payment policy changes.

  • Google rating: 4.5 out of 5 from 134 reviews (84% five-star).
  • Reviews on this page: 134 Google reviews (100 with written comments, 1 with photos).
  • Owner responses: the business replied to 21% of reviews.
  • Most recent review: April 8, 2026.
  • Service: Tanning Salon serving Paradise, Utah.

Data from Google, last updated October 28, 2026.

Score profile vs other tanning salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction50Reliability29Craft & service81Value100Momentum100Replies to reviews32Satisfaction: 50 (median 82)Reliability: 29 (median 70)Craft & service: 81 (median 93)Value: 100 (median 90)Momentum: 100 (median 100)Replies to reviews: 32 (median 43)
Tanning StudioTanning Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tanning Studio: 50/100 on this factor. Category median: 82.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tanning Studio: 29/100 on this factor. Category median: 70.D
29
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tanning Studio: 81/100 on this factor. Category median: 93.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tanning Studio: 100/100 on this factor. Category median: 90.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tanning Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tanning Studio: 32/100 on this factor. Category median: 43.D
32

Bar = this company · dark tick = category median.

Star ratings

134 Google reviews we collected

  • 5 stars11384%
  • 4 stars32%
  • 3 stars32%
  • 2 stars43%
  • 1 star118%

Praise vs complaints

Phrases our text analysis found in 100 written reviews

  • Praise8088%
  • Complaints1112%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5055%
  • Would recommend1415%
  • Price & value910%
  • Speed & response89%
  • Quality & results67%
  • Communication22%
  • Honesty & trust22%

What customers talk about

We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Aubrey is so sweet she is so kind and helpful I loved the service please give her a raise!”
    “The most rude customer service I’ve ever experienced.”
  • “Top that with a beautiful spray tan and a relaxing massage you won't want to leave lol I Highly recommend!”
  • “Their tanning beds are high quality and their prices are much more reasonable than other salons in the valley.”
  • “The location is convenient it is very clean and the price is great and the girls are very helpful and I always get in and out quickly with out waiting.”
    “…I was so nervous she was going to give me a bad spray tan because I was 11 minutes late (due to it snowing and traffic backed up at the light).…”
  • “The Tanning Studio is full of wonderful service and beautiful smiles!”
    “…s worse dark streaks on the inside of my legs my back and front looks horrible and my face looks even worse I even called to give them a chance to fix…”
  • “…ray tan smell that I hate and the front desk girls do a great job at explaining the different shades of tan you can get.…”
  • “Will never return, and I did tip her very well so hopefully this tan is fine because I was genuinely scared.”

People customers mention

  • Janessa 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tanning Studio for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Madeline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

Been going to the tanning studio since 2020 and I’m disappointed to see their prices continually rising. As well as their policies continuing to change. I had $30 in credit that I wasn’t allowed to use :( Will be making the drive down the valley to go to Silver Linings instead.

FanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aubrey is so sweet she is so kind and helpful I loved the service please give her a raise!!

DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fun and friendly workers who answered my many questions without getting annoyed haha... Highly recommended, yes, even for dudes

Braelynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super friendly workers, give helpful tips, Great Natural Spray colors, they do a great even spray job and will do my desired touch ups during session! I have loved their tanning beds too! The red light therapy works great, and it’s always nice to use the hydrobed to relax my muscles after my workouts!

ShannyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband and I absolutely love going to the tanning studio It is amazing!! The girls are so sweet and very helpful getting us to are very best Glow up!! Also the red light therapy and tanning bed has helped my mood and skin so much! Top that with a beautiful spray tan and a relaxing massage you won't want to…

Kiley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I argued with the girl at the front desk of something I was confused over, but I apologized and told her I didn't realize the payment policy. I don't know any of the beds and asked her to choose one for me since the red light hybrid bed I usually use was in use at the time. She put me in a really cramped bed with no…

Customer photo from Kiley's review

Photos

Customer reviews

4.5 ★★★★★ 134 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Madeline Gatherum2 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been going to the tanning studio since 2020 and I’m disappointed to see their prices continually rising. As well as their policies continuing to change. I had $30 in credit that I wasn’t allowed to use :( Will be making the drive down the valley to go to Silver Linings instead.

Response from the owner · 6 months ago

Madeline, I am so sorry to read your review. We Love our clients and always aim to please, not disappoint. We had one small price increase 18 months ago after our remodel and expansion. I reviewed the tape and it appeared you said you were moving and wanted to cancel your membership? The policy is and always has been when you cancel your membership your credit is then gone. Your credit is reinstated when you unfreeze your membership. However yes, we are just this month no longer charging any member to freeze. You can freeze for no charge. Therefore no credit going forward. However if you have credit on your account we will honor it as long as you use it before August 1st.

Brian CarlsonLocal Guide · 24 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome people, great atmosphere

Response from the owner · 10 months ago

Thanks Brian! We sure to love our Clients and try to make our space comfortable for each one of you! Hope to see you again soon.

Maecee McEvoy1 reviewTotal number of Google reviews Maecee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sooo good!!

Response from the owner · 10 months ago

Thanks so much Maecee!

Ashlynn Roos5 reviewsTotal number of Google reviews Ashlynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the atmosphere, beds are always clean!

Response from the owner · 11 months ago

Thanks Ashlynn! We try to keep all our Clients Happy! Hope to see you again Soon :)

Skyah Rogers4 reviewsTotal number of Google reviews Skyah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

nicest girls ever!!!

Response from the owner · 11 months ago

Thank you Skyah :)

Londyn Hardy8 reviewsTotal number of Google reviews Londyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

love it here!! best staff and cleanest environment!!

Response from the owner · 11 months ago

Thank You Londyn! We do have the best Girls and we strive to keep our place a clean as possible!

Christina White2 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So good!

Response from the owner · 11 months ago

Thanks Christina!!

Sydney Dawn Hull4 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love tanning studio!! Kambree is always so sweet to me! 💛

Response from the owner · 11 months ago

Sydney, You are so Kind! Kambree is the Best. We Love her and all of our hard working Staff.

kate spencer3 reviewsTotal number of Google reviews kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are the best!! I always leave with the greatest tan!!

Response from the owner · a year ago

Thanks Kate!!! YOU are the Best xoxo

Sierra Burden1 reviewTotal number of Google reviews Sierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place such a good atmosphere

Response from the owner · a year ago

Thanks so Much Sierra! We Love our Clients! xoxo

Tanning Studio on Google Maps →

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