Experts Reviews · Company report
Tapps Electric, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Tapps Electric, Heating & Air

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 656 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tapps Electric, Heating & Air is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tapps Electric, Heating & Air is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tapps Electric, Heating & Air is better than 85% of heat pump installation services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tapps Electric, Heating & Air is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tapps Electric, Heating & Air is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tapps Electric, Heating & Air is better than 38% of heat pump installation services.D
38

Reviews for your job

Customers hired Tapps Electric, Heating & Air for 8 kinds of job.

Tapps Electric, Heating & Air for electrical outlet & switch installation

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Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Electrical outlet & switch installation” · showing 20

Kenneth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Aidan was very helpful and courteous. He offered a recommendations and I appreciate the help to prevent any possible issues.

InstallationElectrical outlet & switch installation
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Your technician, Aiden, arrived on time for our appointment. He surveyed what needed to be done to install an outlet for a new oven in my kitchen. He went right to work and in no time the job was done. I would be happy to recommend Tapps Electric to future customers.

Paid $800–1,000Not sureElectrical outlet & switch installation
MichaelLocal Guide · 211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

We are recently transplanted to the Washington area, and have used TAPPS for a few of our electrical needs. Not only to install decorative safety lights for our parents new driveway and replacement of current electrical "J" boxes, but assistance with options for the future. Both Chase and Aidan were professional,…

Paid $400–600Reasonable priceElectrical inspectionsElectrical wiring installationElectrical wiring repair
Janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had Jacob and Joe work on two bathroom renovations, completing all the new electrical work. We were so delighted with the job they did, we hired them to complete new lighting in the rest of our home. They helped us establish what type of lighting to get, where to place the new lighting, how to set up convenient…

Paid $2,000+Reasonable priceFan installationElectrical wiring installationLight fixture installation
JennLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tapps Electric, Heating & Air got back to us within 48 hours and then had a technician to our home to repair a loose breaker in our panel within hours of the text. The Tapps technician also traced out an issue with our bathroom outlets...to our garage, and then replaced the faulty GFCI outlet. The work was done fast…

Paid $400–600Reasonable priceElectrical panel repairElectrical outlet & switch installation
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He was awesome!

Electrical wiring installationElectrical outlet & switch installation
robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was exceptionally attentive and very informative. He answered all questions, had patience and offered valuable suggestions.

Electrical outlet & switch installationService not listed
CarrieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

2025: Aiden removed all 4 built-in space heaters and their regulators in under an hour. He put blanks over the regulator holes, and swept up the dust from the drywall in all 4 locations. He also removed the space heaters' connections to the circuit box. Aiden was polite and efficient throughout. This quality of…

Electrical outlet & switch installationService not listed+ Responsiveness+ Punctuality+ Quality
GwenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fantastic as always. Responsive, professional, knowledgeable — and committed to getting the job done.

Electrical wiring installationElectrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Professionalism
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris O, our technician from Tapps Electric, did an excellent job. We had a number of different repairs/replacements to do, and Chris did them efficiently and professionally. He also was easy to talk with; he clearly explained what and why he was doing something in a way that I could easily understand. Also, there…

Electrical outlet & switch installationElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Kim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy was friendly, personable and professional. He text me to let me know when he would arrive and he was right on time. He explained what the problem with my electrical was and fixed it quickly at a reasonable price.

Electrical outlet & switch installationElectrical outlet & switch repair+ Punctuality+ Professionalism+ Value
Isaac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great techs, responsive admin staff, the communication prior to starting was spot on.

Light fixture installationElectrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Work was to find the cause of an entire circuit in my living room that was inoperable but the breaker had not tripped. Technician found the problem (outlet with loose hot wire) and repaired it and replaced all the other old outlets on that circuit. Done in under an hour. Very professional.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Goteamshea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had the kindest repairman who showed up on time and was not only very nice and professional, he explained what he was doing and the issues going on. I will be using Tapps Electric again, if needed!

Electrical wiring repairElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Casey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke was awesome. Very knowledgeable, respectful of using booties over his shoes, explained everything & asked if we had any other questions.

General repairsElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very honest, reliable, and professional company. We are very pleased. From our phone call to schedule the appointment and getting the job done, it was very efficient and prompt. The price was reasonable too. Jacob came out to install thermostats and take care of an outlet problem. He showed his concern and…

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
LionelLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can't say enough about the experience that we had from tapps electric the the guys were absolutely wonderful they they kept us informed of all the work that they did and also Jake and his partner they were great to talk to and like I said they kept us informed I would highly highly recommend tapp electric for any…

Electrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
Lorrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is great! From my first phone call, estimate to service completed. Tapps will be our go to for future electric work. We had power run from house to shop 80 feet away and we couldn’t be happier with the work, professionalism and accuracy.

Ground wire installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Karen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We are a repeat customer for Tapps. Staff is experienced and professional and they always ensure customer satisfaction. Great quality and value for their services. Highly recommended.

Electrical outlet & switch installationInstallationElectrical panel replacement or upgrading
Reid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kenny did a great job, for a very reasonable cost. Troubleshot and fixed two fans, replaced 3 switches, and removed unused wiring from an old hot tub connection in an hour and a half. Gave us peace of mind that our circuits are up to code and safe for our kiddos - all at half the cost of our best quote! Would highly…

Electrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality

Show more electrical outlet & switch installation reviews (27 more) →

Price

$585+29% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 4%Not sure 10%

Jobs customers hired them for

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