Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Tapps Electric, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Tapps Electric, Heating & Air

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 656 Google reviews

📞 Call (253) 344-4622Request a call backWebsite ↗

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tapps Electric, Heating & Air is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tapps Electric, Heating & Air is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tapps Electric, Heating & Air is better than 85% of heat pump installation services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tapps Electric, Heating & Air is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tapps Electric, Heating & Air is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tapps Electric, Heating & Air is better than 38% of heat pump installation services.D
38

Reviews for your job

Customers hired Tapps Electric, Heating & Air for 8 kinds of job.

Tapps Electric, Heating & Air for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Electrical outlet & switch repair” · showing 20

haengcha13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Aaron the technician of Tapp Electric was very friendly and knowledgeable. He found the issue very quickly and finished the work in very short time. He even helped me install extra switches. I am happy with his services.

Paid $400–600Reasonable priceElectrical outlet & switch repair
Kay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nice guy. Found problem right away. Offered advice on DIY projects.

Paid $200–400Reasonable priceElectrical outlet & switch repair
Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David was the electrician who arrived on site thoroughly trouble shooter our breaker and shorting issue. He fixed what was identified, explained what options were available and provided quotes quickly for potential improvements. It was a great service provided.

Great priceElectrical inspectionsElectrical panel repairElectrical outlet & switch repair
JeremyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Electrician (David) was very professional and understanding. He went above and beyond to help us. Will definitely be calling again if any future issues arise.

Paid $400–600Reasonable priceGeneral repairsElectrical outlet & switch repairElectrical wiring repair
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, neat, clean work, and helpful advice. Professional to the max!

Electrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
GwenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fantastic as always. Responsive, professional, knowledgeable — and committed to getting the job done.

Electrical wiring installationElectrical wiring repairElectrical outlet & switch installation+ Responsiveness+ Professionalism
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Quick and to the point. Very efficient.

Electrical wiring installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Professionalism
FrancisLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good job found the problem answered all my questions and there were a lot of questions in the end problem solved

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome company! Appreciate the high standards for service, timely response and easy process

Electrical wiring installationElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience. They showed up in the time window indicated and quickly troubleshooted the problems and fixed them all. Installed one fixture.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Kim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy was friendly, personable and professional. He text me to let me know when he would arrive and he was right on time. He explained what the problem with my electrical was and fixed it quickly at a reasonable price.

Electrical outlet & switch installationElectrical outlet & switch repair+ Punctuality+ Professionalism+ Value
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Showed up on time. Repairman was a very nice young man, efficient and knew what he was doing. Definitely would use Tapps Electric again.

Electrical outlet & switch repair
Isaac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great techs, responsive admin staff, the communication prior to starting was spot on.

Light fixture installationElectrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Goteamshea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had the kindest repairman who showed up on time and was not only very nice and professional, he explained what he was doing and the issues going on. I will be using Tapps Electric again, if needed!

Electrical wiring repairElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Erick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Guys were professional explained everything they did promptly showed up pointed out where a problem may occur I would recommend Tapps to my neighbor's & family

Fan installationInstallationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
JoshLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician Luke was incredibly professional, punctual, thoughtful and produced excellent results. All the work was completed to expectation. A very positive and seamless process. I highly recommend Tapps Electric!

Fan installationLight fixture installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tapps Electric stands behind their work. Hard to find that anymore. We recommend them without reservation.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Casey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke was awesome. Very knowledgeable, respectful of using booties over his shoes, explained everything & asked if we had any other questions.

General repairsElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
LionelLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can't say enough about the experience that we had from tapps electric the the guys were absolutely wonderful they they kept us informed of all the work that they did and also Jake and his partner they were great to talk to and like I said they kept us informed I would highly highly recommend tapp electric for any…

Electrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They fit me in their schedule quickly. They found the problem in minutes.

Electrical outlet & switch repair+ Professionalism

Show more electrical outlet & switch repair reviews (32 more) →

Price

$585+29% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 4%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair52—
Electrical outlet & switch installation47—
Electrical wiring installation21—
Light fixture installation21—
Electrical panel repair19—
Electrical outlet & switch relocation18—
Installation16$1.4k–$2.8k
Electrical panel replacement or upgrading15—

Compare with

Unisystems Heating & AC LLC logoUnisystems Heating & AC LLCExperts Score 100Pacific · 5.00★Absolute Heating & Cooling logoAbsolute Heating & CoolingExperts Score 97Pacific · 4.94★Greener Cleaner Heating & Air logoGreener Cleaner Heating & AirExperts Score 96Pacific · 4.98★