Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Tapps Electric, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Tapps Electric, Heating & Air

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 656 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tapps Electric, Heating & Air is better than 91% of heat pump installation services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tapps Electric, Heating & Air is better than 91% of heat pump installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tapps Electric, Heating & Air is better than 85% of heat pump installation services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tapps Electric, Heating & Air is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tapps Electric, Heating & Air is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tapps Electric, Heating & Air is better than 38% of heat pump installation services.D
38

Reviews for your job

Customers hired Tapps Electric, Heating & Air for 8 kinds of job.

Tapps Electric, Heating & Air for electrical panel repair

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Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Electrical panel repair”

Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was great. He listened to me explain the project I wanted done. Gave great feedback and we came up with a solution. He was running a little early and called ahead to make sure I was home. Really knowledgeable and answered all my questions.

Not sureElectrical wiring installationInstallationElectrical panel repair
Alicia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aiden was on time, very professional and took care of my electrical issues in a timely fashion. Great service. Highly recommend.

Paid $500–1,000Electrical panel repair
JennLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tapps Electric, Heating & Air got back to us within 48 hours and then had a technician to our home to repair a loose breaker in our panel within hours of the text. The Tapps technician also traced out an issue with our bathroom outlets...to our garage, and then replaced the faulty GFCI outlet. The work was done fast…

Paid $400–600Reasonable priceElectrical panel repairElectrical outlet & switch installation
Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David was the electrician who arrived on site thoroughly trouble shooter our breaker and shorting issue. He fixed what was identified, explained what options were available and provided quotes quickly for potential improvements. It was a great service provided.

Great priceElectrical inspectionsElectrical panel repairElectrical outlet & switch repair
Dayne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I requested a free estimate for installing a level 2 charger and upgrading my electric panel. Chase Barkhurst showed up perfectly on time for the appointment. He patiently answered all my questions. He even pointed out unnecessary things I was requesting and explained why I shouldn’t do them so I could save money. I was very happy with the experience.

Electrical panel repair
tanya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were timely, up front with costs, and efficient. I highly recommend them.

Electrical wiring installationElectrical panel repair+ Professionalism
Rhonda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was a perfect gentleman and went right to work. He figured out my problem in a matter of a few minutes and promptly was able to fix it. He did give me an estimate on other things that I should get taken care of and let me know what possibly could happen if not corrected. He completely satisfied me concerning…

Electrical panel repair+ Quality+ Professionalism
denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome company! Appreciate the high standards for service, timely response and easy process

Electrical wiring installationElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

This was to fix issues after a home inspection.The technician was done in about 15 minutes! Very nice man. I paid with a check and would have liked them to take a photo of it and send it to the office so I could have gotten a receipt from the company right away. This was the only issue. Great service.

Electrical fixture installationElectrical panel repair
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician, Kyle, was here in a timely manner of our window appointment and was very professional. Kyle made was welcoming and easy to talk to and we quickly jumped into our electrical issue. Turns out our electrical panel was mislabeled, but Kyle didn’t make us feel silly about it. Instead offered to re-label…

General repairsElectrical inspectionsElectrical panel repair+ Responsiveness+ Punctuality+ Quality
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Tapps electric replaced my old circuit breaker panel. After replacing the panel, my dryer doesn't heat to dry clothes. The dryer worked fine before. The dryer is not getting 240 volts now, just 120. I contacted them and heard nothing back from them.

Electrical panel repair− Quality
Ron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service , easy to work with, fast response excellent work. I will be using them for all my electrical work . Ron/ Green River Montessori School LLC Auburn,WA.

Electrical panel repair+ Responsiveness+ Punctuality+ Quality
DianaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and courteous service.

Electrical panel repair
MikeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great to work with. Very k knowledgeable and thorough. Definitely recommend!

Electrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
TGAOTU69Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Awesome and honest company. I bought a home and the old owners tried to DIY their electrical system and caused unnecessary issues. Tapps came in and CORRECTED the issues and brought my house up to CODE. Thanks Kenny, Nathan and Kayla <3

Electrical panel repair+ Responsiveness+ Punctuality+ Quality
MikeEdited 3 years ago★★★★★

Rating only, no written review.

General alarm installationElectrical parts assemblyElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairsOutdoor lighting installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Lawren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Electrical panel repair+ Responsiveness+ Quality
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality

Price

$585+29% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 4%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair52—
Electrical outlet & switch installation47—
Electrical wiring installation21—
Light fixture installation21—
Electrical panel repair19—
Electrical outlet & switch relocation18—
Installation16$1.4k–$2.8k
Electrical panel replacement or upgrading15—

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