Experts Reviews · Company report
Taps Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty73−2.7Momentum penalty73−2.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Taps Pest Services

St. Petersburg, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #327Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 454 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taps Pest Services is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taps Pest Services is better than 69% of wildlife removal services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Taps Pest Services is better than 73% of wildlife removal services.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Taps Pest Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taps Pest Services is better than 73% of wildlife removal services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Taps Pest Services is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Taps Pest Services for 8 kinds of job.

Taps Pest Services for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.28
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#159 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “General wildlife removal”

Brianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★

TRIED TO SCAM US WITH AN AI-GENERATED PHOTO TO MAKE US BELIEVE THEY REMOVED A DEAD SQUIRREL IN OUR ROOF. Their technician later admitted it was fake and that HE LIED after questioning him on it! And that’s not even the worst of it all. We hired TAPS to remove two squirrels living in our roof. Instead, they sealed…

Paid $200+General wildlife removal
MurielLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

patient and determined to solve the problem. Professional and takes time to explain the continued process to solving the problem.

Home inspectionGeneral wildlife removal
Raafat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Was supposed to only come remove a squirrel. Instead, the person tried to go under the whole house and set it under warranty with an invoice of over $1800, or no service at all. Also, online it said free inspection, but they charged $100, non-refundable.

Paid $80–100General wildlife removal
TerryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys trapped the armadillo varmint that was tearing up my yard. It took some patience but he was trapped overnight. Thanks to Kilo, Dane, Chris and anyone else that helped schedule and remove this harassing little rascal! JOB WELL DONE!

Paid $200+Reasonable priceGeneral wildlife removal
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I want to particularly thank Kilo, one of the technicians for always making an extra effort to address my issues and concerns. Kilo is always professional and kind . He also addresses problem solving by “ thinking out of the box” and he is always thorough!

General wildlife removal
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a small rodent issue and Taps made me feel better not only about having it happen in the first place but also with getting rid of it. Nate was very nice and thorough with explaining to me how they got in and how to solve it. Within a few days they sent out two Wildlife experts Jesse and Chris to help with…

Paid $200+Reasonable priceHome inspectionGeneral wildlife removalService not listed
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jesse was great. He was polite, kept in touch about his arrival time, and communicated well what work and he did with pictures. Nathan, our sales rep and inspector was great also. He was polite, knowledgeable with his advice, and had good follow through.

Paid $200+Not sureRodent exterminationGeneral wildlife removalService not listed
ErnieLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I want to let people know there are still good companies! Taps pest service sent two bug pros out to my house to deal with a critter that's been in my house for six months! Three other local pest control companies came out and did nothing to help my situation. Garrett and Jason spent over an hour here inspecting and…

Paid $100–120Great priceHome inspectionGeneral wildlife removal
CynthiaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I arrived home 🏡 in January and had some critters living in my garage. I contacted Tap's Pest Services to assist with the remover process. I'm so excited I did!!! Everyone has been amazing. You will not be disappointed with using their services. Tap's has excellent response time to voicemails and text messages…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
OkabueLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Craig and Sébastien did a nice job. Very helpful and kind.

General wildlife removal+ Punctuality
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taps pest services has been amazing ever since I started their monthly elite service. I could not even go outside and enjoy my pool area because of the mosquitoes! I called Taps and spoke with Alex about the issues I was having and he was very informative about what treatments they provide. We were able to schedule…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Kelley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ed was GREAT! Very professional. Thanks for your services.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tap Pest Services, came out right away. Very Professional, Ed and Craig did a fantastic job. I would recommend them and this company to anyone. Much appreciated.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
LisaLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

I used these folks February 2021 for squirrel issues. He seemed professional however never showed up for my return appointment. Problem doesn't appeared solved, no response to calls, emails or messages. CUSTOMER BEWARE Follow up....I provided you the requested information below and you still haven't called.…

General wildlife removal
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company came out with-in hours same day while other companies couldn’t come out in weeks for inspections. They were very professional and extremely knowledgeable about wildlife. If I could give 5 more stars I would! 10 out of 10 would recommend to all!

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Mick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex is such a great guy! He’s very professional,compassionate,understanding and over all very friendly! I would not go anywhere else. Thank you Alex and crew!

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Miss.J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

I used Alex and I can say that I am sorry that I did. I recommended him to all my neighbors and I am embarrassed that I did. He charged me for services not completed and if it wasn’t for my cameras I wouldn’t have known he wasn’t showing up. Claimed to have done work in places that I couldn’t see until multiple…

General wildlife removal
dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Professionalism

Price

$214+98% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 54%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection41$63–$128
Home inspection39$71–$173
Rodent extermination35$79–$323
Termite extermination25$214–$426
Termite inspection22$86–$371
Ant extermination22$79–$246
Bug & insect extermination21$71–$139
General wildlife removal18$214–$426

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