Taqueria La Cazuela logo

Taqueria La Cazuela

Mexican restaurant · East Palo Alto, CA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%58+36.8Reliability 28%61+17.2Replies to reviews 8%1+0.1Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#104 of 111 caterersPosition by Experts Score among all companies we track in this category. · better than 6%
4.6 ★★★★★ 923 Google reviews · 23 photos
76%five-star reviews
4.70★last 12 monthsAverage stars on reviews from the last 12 months only.
6.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Taqueria La Cazuela at a glance

Google reviewers rate Taqueria La Cazuela 4.6 out of 5 stars based on 923 reviews, frequently praising the restaurant's authentic atmosphere, outdoor garden seating, and affordable pricing. Customers often highlight the quality of specific dishes like tacos, burritos, and house-made salsa, noting that the friendly staff provides helpful suggestions. However, several low-star reviews criticize order accuracy issues, particularly regarding online orders and specific ingredient requests, with some noting that certain extras like guacamole may be inconsistent or overly spicy.

  • Google rating: 4.6 out of 5 from 923 reviews (76% five-star).
  • Reviews on this page: 923 Google reviews (537 with written comments, 70 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Caterer serving East Palo Alto, California.

Data from Google, last updated October 31, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction58Reliability61Craft & service–Value–Momentum100Replies to reviews1Satisfaction: 58 (median 86)Reliability: 61 (median 87)Momentum: 100 (median 100)Replies to reviews: 1 (median 31)
Taqueria La CazuelaCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taqueria La Cazuela: 58/100 on this factor. Category median: 86.C
58
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taqueria La Cazuela: 61/100 on this factor. Category median: 87.B
61
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taqueria La Cazuela: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Taqueria La Cazuela: 1/100 on this factor. Category median: 31.F
1

Bar = this company · dark tick = category median.

Star ratings

923 Google reviews we collected

  • 5 stars70176%
  • 4 stars12814%
  • 3 stars465%
  • 2 stars111%
  • 1 star374%

Praise vs complaints

Phrases our text analysis found in 537 written reviews

  • Praise28294%
  • Complaints186%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12943%
  • Price & value5619%
  • Quality & results4615%
  • Speed & response3211%
  • Would recommend3110%
  • Honesty & trust52%
  • Communication10%

What customers talk about

We read 537 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The employees were very friendly and made is feel very welcome!”
    “I told the person serving me, and a very rude man came out of the kitchen.”
  • “Fast service and fair prices make this place a must visit.”
    “I went here to try the food, menudo tasted like it was heated up in a microwave, and over priced.”
  • “Great food, great service, but could use some renovations”
    “I’m giving a 2 star because of the horrible customer service received.”
  • “I was served very quickly, and my food arrived sooner than expected!”
  • “Strongly recommend going here for the experience, culture, and delicious foooood”
    “I'm never going back to that place.”
  • “…I felt I was on a vacation…the aromas of our food being prepared the genuinely friendly staff and home style delicious meals!…”
  • “When I explained I was simply confirming a large prepaid order, the response I received was, “I don’t care if you put this on a review app.”

People customers mention

  • Mexican 58 reviews
  • Area 9 reviews
  • Pastor 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

MarianaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

THIS IS YOUR SIGN hidden gem in the bay, the besttt food. i got a chicken breakfast burrito and 2 cookies! the cookies were amazing with the right amount of sugar levels and softness ! love their desserts because it changes up every week and their food is always a hit regardless what you getttttt

Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

We love this place, the owners, and the food! Everything here is amazing and if you don't know what you want they will give you suggestions on what to try and what is good.

MatthewLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

5 stars all around!! The employees were very friendly and made is feel very welcome!! The atmosphere is very authentic, took us to the little town feel.. and lastly I cant rave loud enough about the food!! Just wonderful, you cant go wrong making a visit to this establishment!!

AudenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The best Mexican food I’ve had in Bay Area, especially their Taco with beef or tongue.

Mati2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing place to spend time with family! The patio is beautiful, it feels like you’re dining in your own garden. The food is absolutely delicious, and the prices are great too. Stop by and visit this amazing spot. You won’t be disappointed!

Customer photo from Mati's review
AmishLocal Guide · 327 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great food with fantastic options. Fast service and fair prices make this place a must visit. Try getting the outdoor sitting. The outdoor sitting is like sitting in your own garden and enjoying the food in the midst of nature. It has free parking and the food is great for the price. Go, give it a try.

Photos

Customer reviews

4.6 ★★★★★ 923 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mariana FerrignoLocal Guide · 15 reviewsTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

THIS IS YOUR SIGN hidden gem in the bay, the besttt food. i got a chicken breakfast burrito and 2 cookies! the cookies were amazing with the right amount of sugar levels and softness ! love their desserts because it changes up every week and their food is always a hit regardless what you getttttt

Jenny Bloom4 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love this place, the owners, and the food! Everything here is amazing and if you don't know what you want they will give you suggestions on what to try and what is good.

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $10–20
  • Seating type: Indoor dining area, Outdoor patio / terrace
Trujillo gaytan Rafael3 reviewsTotal number of Google reviews Trujillo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The food was good but the sopes were really small

  • Order type: Dine in
  • Price per person: $30–40
  • Group size: 2 people, 3-4 people
  • Seating type: Indoor dining area, Outdoor patio / terrace
Matthew CruzLocal Guide · 96 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 stars all around!! The employees were very friendly and made is feel very welcome!! The atmosphere is very authentic, took us to the little town feel.. and lastly I cant rave loud enough about the food!! Just wonderful, you cant go wrong making a visit to this establishment!!

Jose Herrera5 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best in east Palo alto

Auden LLocal Guide · 24 reviewsTotal number of Google reviews Auden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best Mexican food I’ve had in Bay Area, especially their Taco with beef or tongue.

  • Order type: Dine in
  • Price per person: $40–50
  • Group size: 2 people
  • Seating type: Outdoor patio / terrace
Mati Muñoz2 reviewsTotal number of Google reviews Mati has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing place to spend time with family! The patio is beautiful, it feels like you’re dining in your own garden. The food is absolutely delicious, and the prices are great too. Stop by and visit this amazing spot. You won’t be disappointed!

  • Order type: Dine in
  • Meal type: Dinner
Amish BhavsarLocal Guide · 327 reviewsTotal number of Google reviews Amish has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great food with fantastic options. Fast service and fair prices make this place a must visit. Try getting the outdoor sitting. The outdoor sitting is like sitting in your own garden and enjoying the food in the midst of nature. It has free parking and the food is great for the price. Go, give it a try.

Sarahi Osuna4 reviewsTotal number of Google reviews Sarahi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Delicious food. I was happy to see 2 options for flautas: potato and chicken. Loved the potato flautas! The rice was really fluffy and well seasoned. Horchata was great, not overly sweet.

  • Order type: Take out
  • Price per person: $10–20
  • Noise level: Quiet, easy to talk
  • Seating type: Indoor dining area, Outdoor patio / terrace
  • Recommendation for vegetarians: Highly recommend
  • Parking space: Plenty of parking
  • Parking options: Free parking lot, Free street parking
Tits ArmageddonLocal Guide · 64 reviewsTotal number of Google reviews Tits has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Little garden to eat in is super cute

Taqueria La Cazuela on Google Maps →

Business details