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Taste

Chinese restaurant · East Palo Alto, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%61+38.8Reliability 28%60+16.9Replies to reviews 8%73+6Momentum penalty96−0.4Experts Score= 61Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 111 caterersPosition by Experts Score among all companies we track in this category. · better than 16%
4.6 ★★★★★ 1,033 Google reviews · 24 photos
79%five-star reviews
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
Oct 2026latest review

Taste at a glance

Google reviewers rate Taste 4.6 out of 5 based on 1033 reviews, with the owner responding to 73% of them. Customers frequently praise the authentic Sichuan flavors, quick service, and reasonable pricing for large portions, while noting the restaurant accommodates dietary restrictions. Recurring criticisms involve inconsistent food quality, such as greasy or pre-made items, and a lack of utensils for delivery orders.

  • Google rating: 4.6 out of 5 from 1,033 reviews (79% five-star).
  • Reviews on this page: 1,033 Google reviews (689 with written comments, 212 with photos).
  • Owner responses: the business replied to 73% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Caterer serving East Palo Alto, California.

Data from Google, last updated October 31, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction61Reliability60Craft & service–Value–Momentum96Replies to reviews73Satisfaction: 61 (median 86)Reliability: 60 (median 87)Momentum: 96 (median 100)Replies to reviews: 73 (median 31)
TasteCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taste: 61/100 on this factor. Category median: 86.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taste: 60/100 on this factor. Category median: 87.B
60
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taste: 96/100 on this factor. Category median: 100.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Taste: 73/100 on this factor. Category median: 31.B
73

Bar = this company · dark tick = category median.

Star ratings

1,033 Google reviews we collected

  • 5 stars81379%
  • 4 stars11511%
  • 3 stars414%
  • 2 stars202%
  • 1 star444%

Praise vs complaints

Phrases our text analysis found in 689 written reviews

  • Praise39087%
  • Complaints6013%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15635%
  • Would recommend9321%
  • Price & value6715%
  • Quality & results6514%
  • Speed & response5713%
  • Honesty & trust92%
  • Communication31%

What customers talk about

We read 689 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…arge portions (definitely shareable), very flavorful, staff was very nice, food was served quickly (except the salt and pepper wings but it makes sens…”
    “However, the tall waitress was quite loud and often yelled across the room, which made the atmosphere uncomfortable.”
  • “100% recommended, looking forward to come back next time.”
    “Would not recommend given the ample alternatives around south bay.”
  • “…of rice instead of one of my orders of scallion pancakes, but to be fair I ordered a lot of stuff (including another 2 orders of rice) so it's pretty…”
    “The food is very expensive too.”
  • “We paired everything with the chrysanthemum tea, which was so refreshing and did a perfect job offsetting the rich flavors of the dishes.”
    “Worst Dan Dan noodle, the noodle is like instant noodle”
  • “…ely shareable), very flavorful, staff was very nice, food was served quickly (except the salt and pepper wings but it makes sense they took longer bec…”
    “Pretty average dim sum, super slow service though it was a busy time.”
  • “They offered thoughtful recommendations, kept the pacing of the meal just right, and made us feel genuinely cared for.”
  • “Service was great too -- the waitress patiently explained some of the dishes to us and made helpful recommendations.”

People customers mention

  • Chinese 126 reviews
  • Sichuan 50 reviews
  • Szechuan 16 reviews
  • China 13 reviews
  • Area 13 reviews
  • Fish 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

VidhiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★

Tried Taste for the first time. The overall visit was okay. They use numbing sauce for almost everything, even for basic dishes like green beans and kung pao. It was very hard to consume as the spice was extremely strong, pungent. We had to return the dish. They gladly made a new one. But it is important for the…

BruceLocal Guide · 405 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Taste is a good Chinese restaurant serving many authentic dishes. The quality of the dishes vary; some are excellent while others are so-so. The fuqifeipian is excellent; the cumin lamb was ok - the meat could have been better quality. I like the food enough that I'll go back and try more dishes.

Julia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We’ve only ever gotten takeout, but the first time we ordered, we ended up ordering 2 more nights that same week! SO good. We always get the cumin lamb, mapo tofu, scallion pancakes, wontons in chili oil, and the sesame balls. YUM!

KimaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ordered online and my food was ready so fast. By the time I left home it was ready. Wasn’t feeling too hot so that helped nothing having to wait. I got the wonton soup and it did its work! Very tasty.

Customer photo from Kimara's review
LinneaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great choice for Chinese. My favorites are the chili oil wontons, hot and sour soup, and beef in flaming red oil. Food isn't super spicy - decent level of heat.

GabrielLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I mostly get takeout, so take my ratings for service and atmosphere with a grain of salt. But the food is GREAT! I love szechuan food, and I have never had anything like Taste's green prickly ash fish stew. Wow! I didn't know what green prickly ash was, but it's the American relative of szechuan peppers, so the…

Photos

Customer reviews

4.6 ★★★★★ 1,033 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
fernando belugaLocal Guide · 31 reviewsTotal number of Google reviews fernando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice service and delicious food 😋

  • Order type: Take out
  • Meal type: Lunch
  • Price per person: $10–20
  • Seating type: Indoor dining area, Outdoor patio / terrace
Vidhi GuptaLocal Guide · 18 reviewsTotal number of Google reviews Vidhi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tried Taste for the first time. The overall visit was okay. They use numbing sauce for almost everything, even for basic dishes like green beans and kung pao. It was very hard to consume as the spice was extremely strong, pungent. We had to return the dish. They gladly made a new one. But it is important for the servers to mention it when customers order, so there is no issue as such after. The steamed veg dim sums of 6pcs was extremely small in size. Almost enough for a 5 year old to consume by themselves within minutes. Overall, Service is great. Don’t expect fancy ambiance. Small place but they dish out food very quickly. Food was not hot. We received it warm. Overall an okay experience. Quite expensive compared to all other Chinese restaurants. Ordered 3 basic veg dishes and spent $100. Will not return.

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $30–40
Response from the owner · 2 weeks ago

Thank you for taking the time to share your feedback. We’re sorry to hear that your dining experience did not fully meet your expectations. We appreciate your comments regarding the spice level, and we agree that our team should clearly communicate the flavor and heat of certain dishes to help guests make informed choices. We’ll also share your feedback about portion sizes, food temperature, and pricing with our team as we continue working to improve. We’re glad our staff was able to assist you with replacing the dish, and we appreciate your kind words about our service. Thank you again for your feedback.

Bruce MacNaughtonLocal Guide · 405 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Taste is a good Chinese restaurant serving many authentic dishes. The quality of the dishes vary; some are excellent while others are so-so. The fuqifeipian is excellent; the cumin lamb was ok - the meat could have been better quality. I like the food enough that I'll go back and try more dishes.

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $30–40
  • Reservation: Reservations not required
Response from the owner · 2 weeks ago

Taste is a good Chinese restaurant serving many authentic dishes. The quality of the dishes vary; some are excellent while others are so-so. The fuqifeipian is excellent; the cumin lamb was ok - the meat could have been better quality. I like the food enough that I'll go back and try more dishes.

Aryan Sahai1 reviewTotal number of Google reviews Aryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best spot ever.

Response from the owner · 2 weeks ago

Thank you so much for your kind words and support! We’re thrilled to hear you love our spot. We look forward to seeing you again soon! 😊

Julia D8 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve only ever gotten takeout, but the first time we ordered, we ended up ordering 2 more nights that same week! SO good. We always get the cumin lamb, mapo tofu, scallion pancakes, wontons in chili oil, and the sesame balls. YUM!

Response from the owner · 2 weeks ago

Thank you so much for the amazing review! We’re thrilled to hear you loved our food so much that you came back multiple times in the same week! 😍 We’re happy to know you’re enjoying your favorites, especially the cumin lamb, mapo tofu, scallion pancakes, wontons in chili oil, and sesame balls. Your support means so much to us, and we can’t wait to cook for you again soon. Thanks for being such a wonderful customer!

Cleary Wahyu Putri3 reviewsTotal number of Google reviews Cleary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my dinner yesterday here It was amazing and the taste is great

Response from the owner · 2 weeks ago

Thank you so much for your kind review! We're so happy you enjoyed your dinner and loved the food. We really appreciate your support and hope to see you again soon!

Kimara SmithLocal Guide · 12 reviewsTotal number of Google reviews Kimara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ordered online and my food was ready so fast. By the time I left home it was ready. Wasn’t feeling too hot so that helped nothing having to wait. I got the wonton soup and it did its work! Very tasty.

  • Order type: Take out
  • Price per person: $10–20
  • Reservation: Not sure
  • Seating type: Indoor dining area, Outdoor patio / terrace
Response from the owner · 2 weeks ago

Thank you so much for your kind review! We're so glad your order was ready quickly and that our wonton soup hit the spot, especially when you weren't feeling your best. Hope you're feeling better now! We really appreciate your support and look forward to serving you again soon!

John WatsonLocal Guide · 59 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great food at a reasonable price.

  • Price per person: $20–30
  • Reservation: Reservations not required
  • Seating type: Indoor dining area, Outdoor patio / terrace
Response from the owner · 2 weeks ago

Thank you so much! We're happy you enjoyed our food and found our prices reasonable. We really appreciate your support and hope to see you again soon!

K SLocal Guide · 127 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

难吃

Response from the owner · a month ago

We’re sorry the food wasn’t to your liking. We appreciate your feedback and hope we can provide a better experience next time.

Linnea TLocal Guide · 36 reviewsTotal number of Google reviews Linnea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great choice for Chinese. My favorites are the chili oil wontons, hot and sour soup, and beef in flaming red oil. Food isn't super spicy - decent level of heat.

  • Order type: Take out
  • Meal type: Dinner
  • Group size: Suitable for all group sizes
Response from the owner · 2 months ago

Thank you for the wonderful review! We’re glad you enjoyed the chili oil wontons, hot and sour soup, and beef in flaming red oil. We’re happy the spice level was just right for you. Hope to see you again soon!

Taste on Google Maps →

Business details