Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Taunton Cat Hospital 4.8 out of 5 stars based on 349 reviews, with the owner replying to 35% of them. Positive feedback highlights a calm, cat-exclusive environment, thorough examinations, and clear communication regarding treatment options. Recurring criticism involves high pricing and difficulties accessing emergency care for walk-in patients, with some noting unfriendly phone interactions when discussing costs or availability.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
349 Google reviews we collected
Phrases our text analysis found in 240 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The vets are very professional, friendly and good to all my cats!”
“They say they offer walk-ins but they don't, not friendly at all if you are a POC, and if you tell them you have cost concerns (who doesn't in this ec…”
“They are legit lifesavers and I highly recommend them.”
“She goes on to say , well I would recommend you bring you cat to Bridgewater, Ma.”
“…Small Animal Clinic right down the street and that man was extremely thorough and gave my cat medicine that made her feel better within a couple days,…”
“…y had an appointment for him 2 days later and was afraid he might get worst, they told me they couldn’t fit me in that day, I even offered to wait unt…”
“my cats calmed down immediately after entering the vet office, there is a HUGE difference to being in a mixed vet.”
“ey truly went above and beyond, taking extra measures such as moving slowly, speaking quietly, and even doing my cat's examinations on the FLOOR to en…”
“The cost is higher by a good amount but it is worth it for the care of our babies.”
“Based on the now lack of empathy, price gouging, hidden high fees, lack of accommodation, and lack of care for even long term patients… Yeah, no longe…”
“Upfront estimates and the amazing level of attention and care they showed my cat was amazing.”
“The vet ,Abby Fitzgerald, was so easy to talk to, explained things well and answered all of my questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
my cats calmed down immediately after entering the vet office, there is a HUGE difference to being in a mixed vet. Everything perfectly suited to cats. Dr Fitzgerald took all my concerns seriously and immediately found a dental issue that likely could’ve been addressed earlier if it had been noticed by our previous…
POC maybe go elsewhere! They say they offer walk-ins but they don't, not friendly at all if you are a POC, and if you tell them you have cost concerns (who doesn't in this economy) they start to treat you like you're the problem and tell you to go somewhere else or do just an exam which is over $120 just for a vet…
Everyone at Taunton Cat Hospital is wonderful. Thank you, Trish, Jewels, and Dr. Trowel for making a sick visit run smoothly for Theo!
Upfront estimates and the amazing level of attention and care they showed my cat was amazing.
Taunton Cat Hospital always makes my family, and our fur babies feel like we are a priority. They take pride in caring for our animals. They respect show our personal decisions about our kitties and make us feel comfortable trusting them with their care!
The Taunton Cat Hospital offers the best care for cats with very knowledgeable veterinarians. They allow you to make your own decisions about your cat’s health without feeling pressured into additional expenses.
4.8 ★★★★★ 349 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best place for cats in the area ♥️♥️
Melissa, we're delighted to hear you love bringing your cats here. We appreciate your feedback!
my cats calmed down immediately after entering the vet office, there is a HUGE difference to being in a mixed vet. Everything perfectly suited to cats. Dr Fitzgerald took all my concerns seriously and immediately found a dental issue that likely could’ve been addressed earlier if it had been noticed by our previous vet. The cost is higher by a good amount but it is worth it for the care of our babies.
Jessica, it's wonderful to know your cats felt comfortable during their visit. We're pleased Dr. Fitzgerald could assist with your concerns. Thank you for choosing us for your pets' care.
POC maybe go elsewhere! They say they offer walk-ins but they don't, not friendly at all if you are a POC, and if you tell them you have cost concerns (who doesn't in this economy) they start to treat you like you're the problem and tell you to go somewhere else or do just an exam which is over $120 just for a vet to look at your cat. I can't imagine how much an emergency would be. You can CLEARLY hear them talking crap about other staff members and clients while sitting in the waiting room, which tells me they have a very toxic work environment. The doctor talks to you like you are stupid and if you ask "too many questions" she started getting annoyed and becoming short. The front desk staff is nice. Just know its a revolving door of employees, you'll never get the same tech or receptionist. Which confirms the work place is TOXIC.
Thank you for sharing your concerns, Corine. We strive to provide a welcoming environment for all pet parents and would appreciate the opportunity to address your experience. Please contact us at +1 508-824-2287.On behalf of Taunton Cat Hospital, we want to extend our sincerest apologies for the negative experience that you had with our hospital. We pride ourselves on giving our 100% every day to ensure that our clients’ needs are being met. We know that we have let you down, and for that we are very sorry. Please contact us at +1 508-824-2287 to discuss further. Sincerely, Taunton Cat Hospital
Concerned about my cats
Jennifer, we appreciate your kind words. It's great to know our team could be there for your cats. We're here whenever you need us. All the best!
Awesome throughout!
Noreen, we're thrilled to hear you had an awesome experience at our clinic. Thank you for sharing!
Everyone at Taunton Cat Hospital is wonderful. Thank you, Trish, Jewels, and Dr. Trowel for making a sick visit run smoothly for Theo!
We're thrilled to know that Theo's visit went smoothly at Taunton Cat Hospital. Trish, Jewels, and Dr. Trowel appreciate your recognition. Thank you for sharing your experience!
Upfront estimates and the amazing level of attention and care they showed my cat was amazing.
It's wonderful to know that you valued the attention and clear communication from our team, Jeff. We aim to make every visit as smooth as possible for both pets and pet parents. See you next time!
Taunton Cat Hospital always makes my family, and our fur babies feel like we are a priority. They take pride in caring for our animals. They respect show our personal decisions about our kitties and make us feel comfortable trusting them with their care!
Thank you so much, Sarah, for your fantastic review! We're delighted to know that you and your fur babies feel valued and respected at Taunton Cat Hospital. Your trust and comfort inspire our team to work together in providing the best care for your kitties. We look forward to collaborating to ensure their continued well-being!
When I first moved to Taunton I had an emergency with one of my cats and after having a horrible experience at the Taunton Animal hospital where they almost killed my cat, I called the Taunton cat Hospital and they took him in no problem and helped me get it down to a price that I could afford. They are legit lifesavers and I highly recommend them. The vets are very professional, friendly and good to all my cats!- This was back in 2018. Edit-Update- After the Main veterinarian left, unfortunately this place isnt as great as it used to be.The girls are amazing and very caring and I know they do the best they can, but the last time I went it cost me a lot of money and my cat was still having issues. I ended up going to the Small Animal Clinic right down the street and that man was extremely thorough and gave my cat medicine that made her feel better within a couple days, and that medicine continues to give her relief. By no means is this intended as a bad review, I'm just simply stating that since the Main veterinarian has left, it's not as great as it used to be, And if I'm going to be spending that much money I want to make sure that my cat gets relief. They're always pushing extra things that cost a lot although I know they have the best interest at heart, I just don't have $500+ to spend every time I walk through the door
Thank you for sharing your experience, A M. We truly value your kind words about our team and are sorry to learn about your recent concerns. Your feedback is essential to us, and we will carefully consider it as we work to enhance our services. We recognize the significance of delivering effective and accessible care, and we are dedicated to addressing these issues fairly. We appreciate your continued trust and for bringing attention to areas where we can improve.
The Taunton Cat Hospital offers the best care for cats with very knowledgeable veterinarians. They allow you to make your own decisions about your cat’s health without feeling pressured into additional expenses.
Jennifer, thank you so much for the kind words! We will be sure to share them with the team. We are so happy to have you in the Taunton Cat Hospital family!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
