Tax preparation · Miami Gardens, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%39+9.5Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty93−0.7Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#110 of 123 tax preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 11%
4.7★★★★★346 Google reviews · 24 photos
92%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
13.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tax House Miami 4.7 out of 5 based on 346 reviews, highlighting clear communication, professional guidance, and the ability to simplify complex tax processes for both personal and business filings. Many clients emphasize long-term retention and the staff's patience in explaining tax laws and navigating IRS interactions. However, low-star reviews frequently cite high pricing, significant annual fee increases, and instances of poor responsiveness or errors that resulted in penalties, leading some customers to switch to do-it-yourself software.
Google rating: 4.7 out of 5 from 346 reviews (92% five-star).
Reviews on this page: 346 Google reviews (297 with written comments, 3 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 14, 2026.
Service: Tax Preparation Service serving Miami Gardens, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Tax House MiamiTax Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tax House Miami: 67/100 on this factor. Category median: 91.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tax House Miami: 39/100 on this factor. Category median: 88.D
39
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tax House Miami: 93/100 on this factor. Category median: 99.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tax House Miami: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tax House Miami: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tax House Miami: 9/100 on this factor. Category median: 58.F
9
Bar = this company · dark tick = category median.
Star ratings
346 Google reviews we collected
4.7of 5
5 stars31792%
4 stars41%
3 stars41%
2 stars10%
1 star206%
Praise vs complaints
Phrases our text analysis found in 297 written reviews
96%praise
Praise39696%
Complaints174%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price655%
Reasonable545%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14635%
Would recommend9122%
Speed & response5914%
Quality & results4310%
Communication348%
Honesty & trust307%
Price & value102%
What customers talk about
We read 297 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the very beginning, their communication was clear, prompt, and professional.”
“Spoke to the owner of the company and he was extremely rude.”
“I strongly recommend requesting Camille as your accountant.”
“Never use them.”
“She’s very prompt with her appointments, explains every step in a way that anyone could understand and always finds a way to make the process as painl…”
“They have always offered excellent service and I would highly recommend them to anyone who need the wide range of services they offer.”
“Excellent communication and review of my case; all the details were discussed.”
“If you're looking for trust, support, and impeccable results, Tax House is the place to go.”
“They have repeatedly lied and refuse to take accountability for their actions.”
“The drive is worth it for me and I always suggest this place if anyone asks where to get taxes done.”
“Too expensive a price to pay for no customer service.”
People customers mention
Gus51 reviews
Clara19 reviews
Camille12 reviews
Gustavo12 reviews
Rosado10 reviews
Adrian9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tax House Miami for 7 kinds of job. Pick one to see what they paid and said.
Alexander8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tax House Miami. From the very beginning, their communication was clear, prompt, and professional. They explained every step and made the entire process stress-free. I truly felt supported and well taken care of. Highly recommend.’
johnLocal Guide · 97 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Even though I don't live in Miami anymore, Tax House will still be who does my taxes every year. True professionalism and super clear and simple process has taken the stress away from my taxes.
JoseLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The team is incredible they have a answer for every question I'm very happy and satisfied 100%
Reasonable priceFinancial plan
Joshua9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Amazing people, amazing company. Too easy to file. All done completely over the phone. Never a disappointment. 10/10
JasonLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Gus and the THM Team are exceptional! Extremely helpful and great communication. I have been going here since 2022 and will not go anywhere else.
Great priceIncome tax return filingIncome tax return preparationBusiness tax preparation
JosephLocal Guide · 123 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Decided to engage The Tax House of Miami this year to get my own tax house in order, and I’m glad I did. The entire experience has been relaxing and enjoyable—despite how stressful the subject matter can normally be at times—and I particularly appreciate the excellent customer service from Jose and Camille. Highly recommended!
Tax House Miami. From the very beginning, their communication was clear, prompt, and professional. They explained every step and made the entire process stress-free. I truly felt supported and well taken care of. Highly recommend.’
Price assessment: Reasonable price
Services: Income tax return filing, Income tax return preparation, Accounting services
john thomasLocal Guide · 97 reviewsiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Even though I don't live in Miami anymore, Tax House will still be who does my taxes every year. True professionalism and super clear and simple process has taken the stress away from my taxes.
Jose JimenezLocal Guide · 22 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Decided to engage The Tax House of Miami this year to get my own tax house in order, and I’m glad I did. The entire experience has been relaxing and enjoyable—despite how stressful the subject matter can normally be at times—and I particularly appreciate the excellent customer service from Jose and Camille. Highly recommended!
Angel Rodriguez5 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
First time using a tax professional and Camille was a life saver! Very knowledgeable and helpful throughout the way. Wish I would have used her services sooner. Will def use in the future.
Price assessment: Great price
ramon delvalle15 reviewsiTotal number of Google reviews ramon has written across all businesses on Google Maps, not just this one.
