Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Taylor Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty9−9.1Momentum penalty84−1.6Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Taylor Home Improvement

Fishers, IN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 framing contractors · 4.6★ from 285 Google reviews

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Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taylor Home Improvement is better than 63% of framing contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taylor Home Improvement is better than 48% of framing contractors.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Taylor Home Improvement is better than 9% of framing contractors.F
9
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Taylor Home Improvement is better than 100% of framing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taylor Home Improvement is better than 84% of framing contractors.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Taylor Home Improvement is better than 59% of framing contractors.C
59

Reviews for your job

Customers hired Taylor Home Improvement for 8 kinds of job.

Taylor Home Improvement for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 19 Google reviews tagged “Gutter installation”

The5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Taylor Home Improvement renovated my entire building in Westfield. Project was ran and managed by Randy and we couldn't have asked for a better experience. From the vaulted ceiling touches to the full exterior, we love every bit of it. My ceiling and front doors are off consistent discussion from those in and out of my building.

Paid $50,000+Great priceTile work installationGutter repairsPaint indoors
GraceLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

THI is extremely professional and the quality of work is outstanding. I've used them 3 times -most recently after our house burned down - and every time the work has been completed quickly and is beautiful after completion. Adam is very thoughtful and helpful. I would use them again absolutely.

Attic ventingExterior finishingGutter installation+ Responsiveness+ Punctuality+ Quality
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Taylor Home Improvement last year to replace our roof, replace the siding, and replace the gutters. They were knowledgeable, reliable, and creative! They helped us to give our house the "facelift" we were looking for! Excellent work. So guess what? We moved, and just hired them again to replace the…

Attic ventingGutter installationHome renovations+ Responsiveness+ Quality+ Professionalism
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our experience with Taylor Home Improvement was absolutely fantastic. Everyone we worked with was professional, friendly, and transparent. Working with Niles in particular was a great experience. He took us step by step through the process we would be going through with THI and our insurance, quickly responded to…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Louise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have recommended THI to multiple people. Randy was very personable and patient with me as I tried to navigate the whole process of gaining estimates from mltiple roofing companies and determining which one was the best choice for us. I have no regrets for the choice I made. THI did an excellent job of replacing…

Attic venting repairsGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
MK5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor Home Improvement did a good job installing our new roof, vents, and gutters! The roof / vent work was done very quickly. The gutter and gable work took a little longer, but there were a lot of rainy days that delayed work. Overall, it was a great experience.

Attic ventingGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor Home Improvement isGREAT! Easy to work with and always there for you! I highly recommend then fir any home improvement! Bob

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We selected THI to repair the wood trim which was rotting due to time and weather. We also had the gutters removed and replaced due to the previous work that was done incorrectly. The previous team rom several years ago installed the wrong size gutters and used different types of installation techniques and it…

Gutter installationService not listed+ Responsiveness+ Punctuality+ Quality
AveryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

By a chance I met Steve Taylor on a vacation with my family. He and I had a great connection so I chose he and his son Adam to do my roof replacement work. I can’t thank the Taylor team enough, the quality is second to none. All the team from Corey to Steve to Adam were responsive and professional. The crews…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Taylor Home Improvement is my contractor of choice. They replaced the roof and gutters on our home. They did an outstanding job. Brian walked us through each step of the process of the repairs. He did a great job for us. It is great to have contractors that do a professional job. We are grateful. Contractors…

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
LaurieLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Taylor Home Improvement replaced my hail damaged roof and guttering and I'm very pleased. They worked with my insurance company's estimate and there were no surprises. They were fast, professional and also handled the repair of my window screens. I highly recommend them.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Carolyn4 years ago★★★★★

Rating only, no written review.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
JackLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof installation+ Responsiveness+ Quality+ Professionalism
Judy6 years ago★★★★★

Rating only, no written review.

Gutter installationRoof repair
Lamar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Hassan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Gutter installation+ Responsiveness+ Punctuality+ Quality

Price

$16k0% vs typical framing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 50%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation27$12k–$24k
Roof repair for storm & wind damage19—
Gutter installation19—
Gutter repairs15—
Roof inspection12—
Roof repair12—
Painting8—
Tile work installation7—

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