Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Taylor Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty9−9.1Momentum penalty84−1.6Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Taylor Home Improvement

Fishers, IN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 framing contractors · 4.6★ from 285 Google reviews

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Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taylor Home Improvement is better than 63% of framing contractors.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taylor Home Improvement is better than 48% of framing contractors.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Taylor Home Improvement is better than 9% of framing contractors.F
9
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Taylor Home Improvement is better than 100% of framing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taylor Home Improvement is better than 84% of framing contractors.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Taylor Home Improvement is better than 59% of framing contractors.C
59

Reviews for your job

Customers hired Taylor Home Improvement for 8 kinds of job.

Taylor Home Improvement for home renovations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Home renovations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 5 Google reviews tagged “Home renovations”

Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Randy came out to take a look at our chimney issues in our newly purchased home. He was on time, very professional and kind, and he took the time to explain to me what was going on and what we needed to do to fix it. We love Taylor Home Improvement and will use them for any issues or upgrades we have for our home for ever!!

Home renovations+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor Home Improvement did our roof. They were amazing to work with. Very professional, and efficient. We will use them again for home remodel project coming up!

Home renovations
BobLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They replaced my roof including 36 sheets of sheathing in 6 hours flat, and did a beautiful job. They went to great lengths to protect our property, and cleaned up thoroughly. I couldn't be more satisfied, from Randy, our sales rep, and Sal, the contractor, to owner Steve Taylor, who dropped by to check the work.

Home renovationsRoof installation+ Responsiveness+ Punctuality+ Quality
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Taylor Home Improvement last year to replace our roof, replace the siding, and replace the gutters. They were knowledgeable, reliable, and creative! They helped us to give our house the "facelift" we were looking for! Excellent work. So guess what? We moved, and just hired them again to replace the…

Attic ventingGutter installationHome renovations+ Responsiveness+ Quality+ Professionalism
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my bathroom redone and some carpet and hardwood flooring put in! Highly recommend Andres to do your carpet work very nice guy! Christian and Patrick to do your bathroom remodeling very quick and thorough. Everyone was very nice and easy to talk to and work with! Highly recommend this company

Home renovationsTile work installation+ Responsiveness+ Punctuality+ Quality

Price

$16k0% vs typical framing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 50%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation27$12k–$24k
Roof repair for storm & wind damage19—
Gutter installation19—
Gutter repairs15—
Roof inspection12—
Roof repair12—
Painting8—
Tile work installation7—

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