Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
TCC Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

TCC Junk Removal

Summerfield, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 102 hauling services · 5.0★ from 965 Google reviews

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Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TCC Junk Removal is better than 98% of hauling services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TCC Junk Removal is better than 99% of hauling services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TCC Junk Removal is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TCC Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TCC Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TCC Junk Removal is better than 100% of hauling services.A
100

Reviews for your job

Customers hired TCC Junk Removal for 8 kinds of job.

TCC Junk Removal for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 35

All 11 Google reviews tagged “Donated goods pickup”

Es5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very pleased with our experience. The head of the office answered all of our questions and was very communicative. Tony, Helmy, and Jacob were professional, courteous, and efficient! They brought down several pieces of large furniture from our upstairs bedrooms, and took them to donation facilities. They…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Leann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used this service twice. Clayton, Helmy, and Joey were very pleasant. They were very professional and accomodating. They looked at what items I had, gave me an estimate, then efficiently loaded the item. I will definitely use them again!

Appliance removal & disposalConstruction debris removalDonated goods pickup
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mason and team were fantastic. They were great value and excellent service

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clayton and Joey were great to work with. I plan on asking for these two again in the future!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Quality+ Professionalism
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite and professional! Extremely efficient. Highly recommended for service and cost.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal
YulondaLocal Guide · 252 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was an answer to a prayer. Needed some furniture and other items removed from several storage units and needed it done quickly. He said he would be there in about a half hour and he was! He and Tony were professional, courteous and efficient!! I will be using them again!

Donated goods pickupHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nikolas and his 2 man crew did an absolute, amazing good job for me! They were prompt, friendly, mindful of fragile items, cleaned up messes, and knowledgeable of their mission. Nikolas went the extra mile to accommodate add on items that were not included in original price quote. They even moved a 700 lb safe from…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Sherri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is great. They are reasonably priced, very professional, very thorough and I was very impressed with their work. I Highly recommend their service and this company!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A real estate broker's best kept secret. If you have a listing that needs a garage, or even an entire house cleaned out, these guys are very dependable. Too much, too heavy, ot too overwhelming, they always have me covered and take great care of my clients! Thanks Nikolas and Mason!

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Professionalism
Calum1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Nelson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal116—
Furniture removal84—
House & garage cleanouts71—
Trash removal & disposal52—
Yard debris removal34—
Appliance removal & disposal26—
Mattress removal & disposal24—
Construction debris removal22—

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