Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
TCC Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

TCC Junk Removal

Summerfield, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 102 hauling services · 5.0★ from 965 Google reviews

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Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TCC Junk Removal is better than 98% of hauling services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TCC Junk Removal is better than 99% of hauling services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TCC Junk Removal is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TCC Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TCC Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TCC Junk Removal is better than 100% of hauling services.A
100

Reviews for your job

Customers hired TCC Junk Removal for 8 kinds of job.

TCC Junk Removal for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 22

All 24 Google reviews tagged “Mattress removal & disposal” · showing 20

StephanieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I needed some items hauled away so I looked up businesses online who could do the job. I filled out their questionnaire and I received a response very promptly. We arranged a time for pick-up and they came a little later but let me know 30 minutes ahead of time they were running a little late, which was fine with…

Furniture removalMattress removal & disposal+ Responsiveness+ Quality+ Professionalism
Ighos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Seba and Erick did a great job

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Logan were friendly, competent and efficient! Will definitely be utilizing their services again in the future. Great value as well

Furniture removalMattress removal & disposalTrash removal & disposal+ Professionalism
Josie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eric, Mason, were great guys! We may call you again soon!!

Junk removalHouse & garage cleanoutsMattress removal & disposal
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were great, extremely polite, and helpful.

House & garage cleanoutsMattress removal & disposal+ Professionalism
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nik, Kaine, and Eric were wonderful. They arrived early, saw what was needed to take out and helped tremendously with all the stuff we had!

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Kristi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TCC staff responded quickly when I called them and were very nice. Helmy and Nik arrived on time and were very courteous. They were so fast, and they even swept out my garage when they were done. Highly recommend.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
DeAnna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sebastian and Jacob were very professional and helpful. They did a great job. Thank you

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
MarthaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I did an online request for an estimate for junk removal and received a call within a half an hour giving me times and a price range. They were available the next day and texted me about 15 mins before the designated time to let me know they we on their way. Nick, Seba, and Tony were here on time and loaded the…

Mattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Krystle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and careful removing items. Recommend

Furniture removalMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Isabel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to get some bed bug ridden furniture out of the house, quick response and they came the next day. Helmy and Seba were quick, friendly and got the job done.

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joey and Toni went above and beyond while removing old furniture from the 2nd floor apartment. Would definitely recommend and use again.

Appliance removal & disposalFurniture removalHouse & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding! I would certainly hire Joey and Seba again!

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Gareth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly value communication, timeliness, and quality of service. Nik and Sebastian demonstrated all by clearly conveying the cost of the job, when they could complete it, and more importantly executing the job swiftly and in time for my next vendor to come in to perform their work on the rental home. They completed…

Mattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Shawna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, respectful and nice young men with a positive attitude! Thank you for your help! I will definitely call on "The string bean team" for my next disposal need!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Tori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Helmy and Seba did an amazing job! Highly recommend this company.

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joey and Clayton were quick and efficient and very friendly. I appreciate them very much

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mason and team were fantastic. They were great value and excellent service

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clayton and Joey were fast and efficient and extremely pleasant. Great communication when they were on their way. I will recommend this company for any of your removal needs!

Mattress removal & disposal
Ginger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Great service

Furniture removalMattress removal & disposal+ Punctuality+ Professionalism

Show more mattress removal & disposal reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal116—
Furniture removal84—
House & garage cleanouts71—
Trash removal & disposal52—
Yard debris removal34—
Appliance removal & disposal26—
Mattress removal & disposal24—
Construction debris removal22—

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