iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 56 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 25%
4.8★★★★★604 Google reviews · 24 photos
91%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite the friendly and professional staff, along with convenient unlimited membership options and reasonable pricing, as primary reasons for their positive experiences. However, lower-rated reviews highlight specific operational failures, including incomplete drying procedures, missed cleaning spots, and aggressive membership sales tactics that some visitors found intrusive. These inconsistencies in service quality and customer interaction contrast with the generally high satisfaction regarding the team's attentiveness and communication.
Google rating: 4.8 out of 5 from 604 reviews (91% five-star).
Reviews on this page: 603 Google reviews (369 with written comments, 31 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Car Wash serving Elizabeth, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Team Car WashCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Team Car Wash: 78/100 on this factor. Category median: 93.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Team Car Wash: 68/100 on this factor. Category median: 91.B
68
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Team Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Team Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Team Car Wash: 100/100 on this factor. Category median: 91.A
100
Bar = this company · dark tick = category median.
Star ratings
603 Google reviews we collected
4.8of 5
5 stars54691%
4 stars203%
3 stars81%
2 stars71%
1 star224%
Praise vs complaints
Phrases our text analysis found in 369 written reviews
93%praise
Praise32393%
Complaints247%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price12563%
Reasonable7136%
Overpriced32%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14542%
Quality & results9327%
Speed & response3811%
Would recommend298%
Price & value288%
Honesty & trust82%
Communication62%
What customers talk about
We read 369 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I come here often and Jesse is always so kind and attentive.”
“…e attendant to push the mirror a little harder he told me I was being disrespectful and refuse to start the machine and asked me to leave while he was…”
“He made sure everything was taken care of and went above and beyond to make sure I had a great experience.”
“Like the idea, had more than a few lazy dryers which makes the wash look terrible.”
“Even though it was a little busy, I got through rather quickly.”
“Went to team car wash in roselle nj Jesse was amazing left my car sparkling would recommend them to any one”
“There’s no way people gave this place 4 or 5 stars.”
“Team Car Wash is affordable and always quick with service.”
“Right from the start, before I was even shown the wash packages or pricing, an attendant immediately began trying to sell me a membership.”
“You can tell he genuinely cares about providing good customer service and he made the whole experience quick and easy.”
“Jessie was very helpful assisting with the wash and explaining how the coupons work”
People customers mention
Jesse15 reviews
Jessie12 reviews
Park11 reviews
Express6 reviews
Roselle6 reviews
Carwash5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Team Car Wash for 7 kinds of job. Pick one to see what they paid and said.
SSusy13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · an hour ago★★★★★
I come here often and Jesse is always so kind and attentive. I will not be going anywhere else!
Reasonable priceVacuumingAuto interior vacuuming
AAroldo4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Great Carwahs location very friendly staff , with good customer service Jessie was very nice by best location so far and you can’t beat this pricing
Great priceAuto detailing
DDoreen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I am happy there is a water to clean out mat. Wish there are towels to be used as well
Reasonable price
Ccharm8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Even though it was a little busy, I got through rather quickly. Haven't tried to use the vaccuum service yet, just started so will get back on that0
Great priceService not listed
MMedelyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Jesse at Team Car Wash in Roselle Park provided excellent customer service! He was friendly, professional, and very helpful. He made sure everything was taken care of and went above and beyond to make sure I had a great experience. Employees like Jesse make a difference. Thank you, Jesse, for your outstanding service! I’ll definitely be back! 🚗✨
Great priceAuto detailingVacuumingAuto interior vacuuming
AAPRIL11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
I always have a great experience at Team Car Wash, and Jessie is one of the reasons why! He is always polite, kind, professional, and welcoming. He takes great care of my car, always speaks when I arrive, and makes sure everything is okay with my car wash before I leave. That kind of customer service really makes a…
Great pricePolishingVacuumingAuto interior vacuuming
I come here often and Jesse is always so kind and attentive. I will not be going anywhere else!
Price assessment: Reasonable price
Services: Vacuuming, Auto interior vacuuming
Busyness: Not busy
Response from the owner · an hour ago
Thank you so much for your kind words, Susy! We're thrilled to hear that Jesse has made your visits to Team Car Wash enjoyable. We appreciate your loyalty and look forward to seeing you again soon!
D
Darwin OdenLocal Guide · 18 reviewsiTotal number of Google reviews Darwin has written across all businesses on Google Maps, not just this one.
Thank you for your feedback, Darwin! We're thrilled to hear that Jesse made your experience at Team Car Wash a positive one. We appreciate your support and look forward to serving you again soon!
L
Laura SilvaLocal Guide · 15 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Thank you, Laura Silva, for your wonderful 5-star review! We're thrilled to hear that you had a great experience at Team Express Roselle Park. Your feedback is greatly appreciated, and we look forward to serving you again soon. If there's anything else we can do for you, please don't hesitate to let us know.
A
Aroldo Garcia4 reviewsiTotal number of Google reviews Aroldo has written across all businesses on Google Maps, not just this one.
Great Carwahs location very friendly staff , with good customer service Jessie was very nice by best location so far and you can’t beat this pricing
Price assessment: Great price
Services: Auto detailing
Busyness: Not busy
Response from the owner · a month ago
Thank you for your wonderful feedback, Aroldo Garcia! We're thrilled to hear that you had a great experience at our car wash location and that Jessie and the rest of our team provided you with excellent customer service. We're glad you found our pricing unbeatable as well. We look forward to seeing you again soon!
M
Mary CLocal Guide · 16 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Jessy is amazing and so is his colleagues. They truly work hard
Response from the owner · 2 months ago
Thank you, Mary C, for your wonderful review! We're thrilled to hear that Jessy and the team made such a positive impression. Our staff works hard to provide the best service possible, and your feedback is greatly appreciated. We look forward to seeing you again soon at Team Express Roselle Park!
D
Doreen Sanchez1 reviewiTotal number of Google reviews Doreen has written across all businesses on Google Maps, not just this one.
I am happy there is a water to clean out mat. Wish there are towels to be used as well
Price assessment: Reasonable price
Busyness: A little busy
Response from the owner · a day ago
Thank you, Doreen, for your feedback and for giving us a 5-star rating! We're glad to hear that you're happy with the water for cleaning mats. We appreciate your suggestion about providing towels and will certainly take it into consideration as we strive to enhance our services. Your input is valuable to us, and we hope to see you again soon at Team Express Roselle Park!
C
charm colt8 reviewsiTotal number of Google reviews charm has written across all businesses on Google Maps, not just this one.
Even though it was a little busy, I got through rather quickly. Haven't tried to use the vaccuum service yet, just started so will get back on that0
Price assessment: Great price
Services: Service not listed
Busyness: A little busy
Response from the owner · a day ago
Thank you for your feedback, charm colt! We're glad to hear that you had a quick experience even during a busy time. We hope you enjoy using our vacuum service when you try it out. If you have any other thoughts or feedback, feel free to share. We appreciate your support!
M
Medelyn6 reviewsiTotal number of Google reviews Medelyn has written across all businesses on Google Maps, not just this one.
Jesse at Team Car Wash in Roselle Park provided excellent customer service! He was friendly, professional, and very helpful. He made sure everything was taken care of and went above and beyond to make sure I had a great experience. Employees like Jesse make a difference. Thank you, Jesse, for your outstanding service! I’ll definitely be back! 🚗✨
Price assessment: Great price
Services: Auto detailing, Vacuuming, Auto interior vacuuming, Car waxing
Busyness: Not busy
Response from the owner · 2 days ago
Thank you so much for your wonderful feedback, Medelyn! We're thrilled to hear about your positive experience with Jesse at Team Car Wash in Roselle Park. It's fantastic to know that he provided you with excellent customer service and went above and beyond to ensure you had a great visit. We truly appreciate your kind words and look forward to welcoming you back for another sparkling car wash! 🚗✨
J
Jeremy Valle2 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Amazing place workers are very friendly and attentive
Price assessment: Great price
Services: Service not listed
Busyness: A little busy
Response from the owner · 2 days ago
Thank you for your wonderful review, Jeremy! We're thrilled to hear that you had an amazing experience with our friendly and attentive team at Team Express Roselle Park. We look forward to serving you again soon!
A
APRIL TURNER11 reviewsiTotal number of Google reviews APRIL has written across all businesses on Google Maps, not just this one.
I always have a great experience at Team Car Wash, and Jessie is one of the reasons why! He is always polite, kind, professional, and welcoming. He takes great care of my car, always speaks when I arrive, and makes sure everything is okay with my car wash before I leave. That kind of customer service really makes a difference. We definitely need more people like Jessie! I truly appreciate him and love my experience every time I visit Team Car Wash. Keep up the excellent work, Jessie! 👏🏾😊
Price assessment: Great price
Services: Polishing, Vacuuming, Auto interior vacuuming, Car waxing
Busyness: A little busy
Response from the owner · 4 weeks ago
Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently have a great experience at Team Car Wash. Jessie is indeed a valued member of our team, and we're glad to know that his professionalism and kindness make your visits enjoyable. Your appreciation means a lot to us, and we'll be sure to pass along your kind words to Jessie. We look forward to continuing to provide you with excellent service. Thank you for being a loyal customer!
