Carpet cleaning service · North Port, FL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 39 grout cleaningiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★180 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Team Us Carpet Care five stars based on 180 reviews, with the owner responding to 77 percent of them. Customers describe carpet, upholstery, and tile cleaning services as thorough, professional, and punctual. Recurring themes include reasonable pricing, effective stain removal, and clear communication regarding products used. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 180 reviews (100% five-star).
Reviews on this page: 180 Google reviews (159 with written comments, 8 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: November 3, 2025.
Service: Grout Cleaning Service serving North Port, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other grout cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Team Us Carpet CareGrout Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Team Us Carpet Care: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Team Us Carpet Care: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Team Us Carpet Care: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Team Us Carpet Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Team Us Carpet Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
180 Google reviews we collected
5.0of 5
5 stars180100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 159 written reviews
100%praise
Praise352100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8424%
Staff & attitude8023%
Would recommend6218%
Speed & response5415%
Price & value329%
Communication278%
Honesty & trust134%
What customers talk about
We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris was very professional, arrived on time did a great Job cleaning and sealing our tile, cleaning upholstery, area rug and was very neat upon compl…”
“He’s incredibly thorough, communicative, kind, and trustworthy.”
“I highly recommend this Company for all your carpet and upholstery cleaning needs.”
“Chris was great to deal with, showed up on time, very particular with cleaning our carpet”
“They provide wonderful service for a reasonable price.”
“He explained the process and the products he was using, and It looks beautiful.”
“He was extremely helpful, kind, honest, super organized and hardworking.”
People customers mention
Chris35 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Team Us Carpet Care for 6 kinds of job. Pick one to see what they paid and said.
Oksana8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve hired Chris from Team Us Carpet Care twice now—for upholstery, floor and carpet cleaning while I was out of town. I was impressed the first time, and absolutely thrilled the second. He’s incredibly thorough, communicative, kind, and trustworthy. It’s easy to see why he has the highest rating in the area—he…
Chris was very professional, arrived on time did a great Job cleaning and sealing our tile, cleaning upholstery, area rug and was very neat upon completing the job. Would highly recommend him!!
Services: Upholstery cleaning, Area rug cleaning, Service not listed
Lindsay Bryant9 reviewsiTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
We tried a couple different places and hands down Team Us Carpet Care was the best. Always shows up, does great work, and affordable! Highly recommended
Services: Carpet steam cleaning
Oksana A8 reviewsiTotal number of Google reviews Oksana has written across all businesses on Google Maps, not just this one.
I’ve hired Chris from Team Us Carpet Care twice now—for upholstery, floor and carpet cleaning while I was out of town. I was impressed the first time, and absolutely thrilled the second. He’s incredibly thorough, communicative, kind, and trustworthy. It’s easy to see why he has the highest rating in the area—he truly earns it. I’ll continue recommending him to all my local friends.
Price assessment: Not sure
Price: $500+
Services: Carpet steam cleaning, Upholstery cleaning, Pet stain & odor removal, Area rug cleaning, Service not listed
Jennifer Hillebrand9 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Fantastic company and fantastic owner. They went above and beyond to make sure our job was done right. Our couch looks brand new. Highly highly recommend!
Price assessment: Reasonable price
Services: Upholstery cleaning, Pet stain & odor removal, Area rug cleaning
PamelaLocal Guide · 11 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
We were searching for a company to clean our carpets and came across Team US Carpet Care on the internet, saw all of the 5 star reviews, and decided to give them a try. Chris earned each of those 5 star reviews along with ours. We've tried other companies and there is simply no comparison. He was prompt, professional and thorough.
Jean ConnellLocal Guide · 44 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
I rarely give a five star rating on first time visits, but this deserves a five plus! Chis was very professional, knowledgeable and went above and beyond to make our 15 year old carpet look like new! They also use “ green” products so no lingering odor from the cleaning products! Great company, excellent job!!!👍
Peter Burton4 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Chris was super nice. He did a great job. the carpets came out like new!!! I asked if he could clean the floor on the Lanai and he absolutely made the floors look nicer than when I purchased the villa. He is an A+++ Guy and company. VERY REASONABLE. Thank you Again Chris. see you next spring.. Peter Burton
Sterling MunichLocal Guide · 33 reviewsiTotal number of Google reviews Sterling has written across all businesses on Google Maps, not just this one.
We are new to the N. Cape area and feel very blessed to have found this wonderful young man and his carpet cleaning business. James was a pleasure to deal with. He was extremely helpful, kind, honest, super organized and hardworking.
I couldn’t recommend him enough.