Sally Selvera1 reviewTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were great help. They helped me with my device which Best Buy couldn’t. Thank you
Tech G - Cellphone Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%93+26.3Replies to reviews 8%62+5.1Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 31 apple repair servicesPosition by Experts Score among all companies we track in this category. · better than 63%
4.9 ★★★★★ 147 Google reviews · 24 photos
97%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
10%reviews answered by the owner
Oct 2026latest review
Tech G - Cellphone Repair at a glance
Google reviewers rate Tech G 4.9 out of 5 based on 147 reviews, frequently citing quick turnaround times, reasonable pricing, and effective repairs for phones, gaming devices, and laptops. Customers often highlight the staff's helpfulness and willingness to resolve issues under warranty, such as fixing recurring screen problems without additional cost. However, a minority of low-star reviews describe dissatisfaction with perceived deceptive sales tactics regarding accessories and disputes over repair warranties where devices failed shortly after service.
- Google rating: 4.9 out of 5 from 147 reviews (97% five-star).
- Reviews on this page: 147 Google reviews (126 with written comments, 21 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: October 22, 2026.
- Service: Apple Repair Service serving Odessa, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other apple repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tech G - Cellphone Repair: 92/100 on this factor. Category median: 92.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tech G - Cellphone Repair: 93/100 on this factor. Category median: 90.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tech G - Cellphone Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tech G - Cellphone Repair: 62/100 on this factor. Category median: 72.B
62
Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
- 5 stars14297%
- 4 stars21%
- 3 stars11%
- 2 stars11%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 126 written reviews
- Praise16499%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Quality & results4225%
- Staff & attitude3823%
- Would recommend3421%
- Speed & response2817%
- Price & value1710%
- Communication32%
- Honesty & trust32%
What customers talk about
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Muhammad did a great job very quick and fixed my phone definitely recommend if you ever need a phone fixed !”
“Very professional, prompt service, will definitely come back if i need anything in the future!”
“I would absolutely recommended them for your phone repair needs.”
“They fixed it quickly and price was very reasonable.”
“I would recommend this place if you need a case fast or reasonable.”
“…d really messed it up but at Tech G it was repaired properly and the communication was excellent as well as the friendly customer service, including c…”
“Best phone repair place very trustworthy worthy people amazing job at what they do my phone was destroyed an they fully restored it like”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
They were great help. They helped me with my device which Best Buy couldn’t. Thank you
VeronicaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I highly recommend this cell phone repair store. They not only know what they are doing but they also have great customers service! They can unlock cell phones whether it's Android or iphones. If you need your PlayStation or any type of gaming device fixed, they can do that as well!
Belen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Veronica is awesome and so knowledgeable. I will definitely be recommending her.
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Muhammad did a great job very quick and fixed my phone definitely recommend if you ever need a phone fixed !
JuneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did a fantastic job on my phone. When I came my phone was not doing anything. They fixed it quickly and price was very reasonable. Muhammad was God sent. If you need any help on your book one this is the place to go. June Perry
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very professional, prompt service, will definitely come back if i need anything in the future!!
Photos
Customer reviews
4.9 ★★★★★ 147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Veronica MataLocal Guide · 50 reviewsTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend this cell phone repair store. They not only know what they are doing but they also have great customers service! They can unlock cell phones whether it's Android or iphones. If you need your PlayStation or any type of gaming device fixed, they can do that as well!
Kadarrius Coby2 reviewsTotal number of Google reviews Kadarrius has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePhone was fixed within hr and great customer service check em out!
Belen Aguilar1 reviewTotal number of Google reviews Belen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVeronica is awesome and so knowledgeable. I will definitely be recommending her.
Amada Sebastián2 reviewsTotal number of Google reviews Amada has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, highly recommend
Kina Valencia1 reviewTotal number of Google reviews Kina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest place to get your phone repair
Jasmine Alexis3 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuhammad did a great job very quick and fixed my phone definitely recommend if you ever need a phone fixed !
June PerryLocal Guide · 15 reviewsTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a fantastic job on my phone. When I came my phone was not doing anything. They fixed it quickly and price was very reasonable. Muhammad was God sent. If you need any help on your book one this is the place to go. June Perry
Nehemiah Ordonez2 reviewsTotal number of Google reviews Nehemiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest service in the town. They fixed my phone quickly
Angelica Rincon4 reviewsTotal number of Google reviews Angelica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service 100 percent good work
Business details
- Address: 1519 E 8th St, Odessa, TX 79761
- Phone: (432) 272-0032
- Service area: Odessa, TX