Experts Reviews · Company report
Tennessee Roots Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%85+22.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Tennessee Roots Tree Services

Hendersonville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 36 palm tree trimmers · 4.9★ from 49 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tennessee Roots Tree Services is better than 89% of palm tree trimmers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tennessee Roots Tree Services is better than 85% of palm tree trimmers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tennessee Roots Tree Services is better than 99% of palm tree trimmers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tennessee Roots Tree Services is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tennessee Roots Tree Services is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tennessee Roots Tree Services is better than —% of palm tree trimmers.–
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Reviews for your job

Customers hired Tennessee Roots Tree Services for 4 kinds of job.

Tennessee Roots Tree Services for tree removal

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Tree removal” · showing 20

Drew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We first hired Tennessee Roots a couple of years ago to remove some trees around our house. They did such a great job that I kept their business card in my junk drawer for two years so I’d know exactly who to call when we needed more work done. This past week, we had them back to remove six more trees before our…

Reasonable priceTree removal
Abbey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did an amazing job trimming my trees and removing a very large dead tree from my property. Diego and his crew are obviously very experienced and efficient. They cleaned up afterwards and removed all the trimmings from my property as well. I’ve used them twice and will continue to use them for all of my tree and…

Great priceTree removal
Salvatore4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Diego and his crew did a professional job. They were polite, and efficient with professional pricing as well. Thank you for a job well done.

Great priceTree removal
Shandi13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are who to call for all of your tree needs. We've had their service to remove trees from our property last summer and then again after the winter storm to remove limbs that fell onto our property from the neighbors' yards. They're efficient and the best price for a superior service. They're easy to…

Great priceTree removal
Colson9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Diego was quick to answer and help remove a tree that fell on our house. He was able to quote us the same day we called and remove the next day. Affordable and fast! Thanks so much.

Great priceTree removal
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After the ice storm, they took care of 4 trees that needed to come down - competitive rates, quick service and response times. 10/10.

Great priceTree removal
Allen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We needed tree service to clean up the damage from the ice storm earlier in the year. Of all the companies we reached out to, TN roots seemed the most knowledgeable and laid out a plan of attack that allowed us to preserve more of the trees that still seemed healthy. They were timely, professional, had great…

Reasonable priceTree removalService not listed
lindaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Diego has a very experienced crew and excellent equipment. They have done work for us before and will do more in the future. They are precise and they do a great job of cleaning up afterwards.

Customer photo from linda's reviewCustomer photo from linda's reviewCustomer photo from linda's reviewCustomer photo from linda's review
Reasonable priceTree removalService not listed
NicholeLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

As a Nashville native having a good tree removal company that treats you like family 🙏 Highly recommend

Reasonable priceTree removal
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have done business many times, they are always 1st class. They took out 3 80' hackberry's in my backyard in 1 day and no damage to anything, clean like they were never there. That's only one of the jobs they have done for me. They removed one tree at another home that was damaged and entangled with a power…

Great priceTree removal
Peter11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Awesome work helping us clear a fallen tree after the ice storm. Diego and his crew worked really quickly in difficult conditions, can't recommend them enough.

Tree removal
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tennessee Roots did a great job after the recent ice storm. They were very quick to be on site and did great work and excellent clean up. I would certainly recommend them if you need tree work done!

Great priceTree removal
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Diego and his team were friendly, fast, and efficient! They came out and removed some large dangling branches from on top of my carport. The price was very reasonable compared to two other quotes I got. Would definitely recommend!

Reasonable priceTree removal
M8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent work ! These men went way beyond what was requested. I was feeling pretty hopeless from the damage the ice storm did to my trees and privacy hedge. These guys were great! Thx Men

Great priceTree removal
Randy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I needed a large limb removed from my roof due to the ice storm. They were prompt, professional and reasonably priced.

Customer photo from Randy's review
Reasonable priceTree removal
Kylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Diego and his team were amazing to work with! They have a very quick response time and worked incredibly fast to get my tree cut down and removed after a recent winter storm. Highly recommend giving them all call for all your tree service needs.

Great priceTree removal
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Communicative, did a great job!

Reasonable priceTree removal
StevenLocal Guide · 465 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Diego, Juan & team did a fantastic job recently at my property with some surrounding trees. Very happy that we chose them! They came same day and gave me a quote for an extremely reasonable price for the work needed. Next day they returned with equipment and crew, got the work done and performed a full clean up at…

Great priceTree removal
Paulina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente trabajo, un equipo muy responsable y comprometido! Los recomiendo ampliamente

Tree removal+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

After reaching out to the business, they responded very quickly with an estimate of tree removals. They were very professional and did an excellent job in a timely manner.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

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