Experts Reviews · Company report
Teo Customs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Teo Customs

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 133 auto body shops · 5.0★ from 124 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Teo Customs is better than 95% of auto body shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Teo Customs is better than 95% of auto body shops.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Teo Customs is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Teo Customs is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Teo Customs is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Teo Customs is better than 40% of auto body shops.C
40

Reviews for your job

Customers hired Teo Customs for 3 kinds of job.

Teo Customs for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 101
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Body & Trim”

LifeWithKayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough good things about the work that was done on my car! He did an AMAZING job repairing my door, bumper, and even the shield underneath the car. Everything was done with so much care and attention to detail. I bought this car last year, and honestly, after getting it back, it looks like I literally…

Customer photo from LifeWithKayla's reviewCustomer photo from LifeWithKayla's review
Great pricePaintingBody & Trim
Rose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I ran over a tire on the highway and Teo was really helpful and did a great job fixing my car!

Customer photo from Rose's reviewCustomer photo from Rose's reviewCustomer photo from Rose's reviewCustomer photo from Rose's review
Reasonable pricePaintingBody & Trim
josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My car door was bent after my wife ran into the garage. I took it to Teo Customs and it was fixed on the spot in less than 10 minutes. Will definitely return.

Great priceBody & Trim
Monte4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast and good work highly recommend great prices too!

Great priceBody & Trim
Evan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This place is fantastic, they fixed a misaligned bumper on my new used car in literally 20 seconds.

Great priceBody & Trim
Eltonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The only place I will go to get anything done to my vehicle. They kept me informed about what they were doing. I appreciate them taking the time to ensure everything was done right. And it was done right. Definitely will be using them again if I need anything else done to my gladiator. They definitely deserve that 5 star rating.

Reasonable priceBody & Trim
CesarioLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent and professional service. The repair work that was performed my vehicle was flawless, just like new and the price was fair and reasonable. I highly recommend this business and plan on being a loyal customer for years to come.

Great pricePaintingBody & Trim
JeffreyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Teo Customs has provided phenomenal repairs, the two of my cars in the past year, and I can’t stress enough how wonderful it has been to do business with them. They are very professional, and do a very good job of restoring a car to like-new condition. Hopefully I won’t need any additional car repair work, but if I…

Great pricePaintingBody & Trim
DLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Outstanding service and repair of my 2019 Honda Psssport!! Price was most reasonable around. These guys are really good. My dented car door looks new though they did a pull. Teo kept me posted throughout the repair process with photos to my text. Vehicle was ready before expected… and they washed the car! Great customer service! I highly recommend them!

Great pricePaintingBody & Trim
KatiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing work, prompt service, kind owners. Very happy with the collision repairs on my 2010 Honda. Highly recommend this local body shop, a hidden gem on Hull street!

Customer photo from Katia's reviewCustomer photo from Katia's review
Reasonable pricePaintingBody & Trim
mia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great service and fast

Body & Trim
PatriciaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is fabulous. Teo's communication was impeccable. Consistent updates on the status of our car. I was never in the dark on what was happening, I've never experienced anything like it. Regarding his work, it was also perfect. The shop we brought it to after was so impressed they asked for their info so…

Customer photo from Patricia's review
Great priceBody & Trim
Juventino1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

2013 Ford explorer did a pdr repair was satisfy excellent service would recomend to family and friends

Body & Trim
Terrika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Teo Customs. I was involved in an accident that left damage to my front end. Teo custom got me in on a Monday and I had my car back on Friday. Very fast! Great customer service! And you can’t tell that my car was involved in a wreck! Prices are very affordable too!

Body & TrimPainting
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My Honda Odyssey was involved in a collision that messed up the front. Teo X Customs was highly recommended to me by someone in the industry so I entrusted my van to them and I am very pleased with the work that was performed. I will highly recommend them to my friends & family. Thank you so much!

Body & TrimPainting
Edd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Teo is really fast and very helpful. I’m amazed how fast he works. Thanks Teo for fixing my car. Highly recommend if anyone need paint work or body repairs.

Body & TrimPainting
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in for front bumper was hanging guys took a look at it and replace clips was kind and helpful satisfy would recommend yo family and friends

BatteryBody & TrimPainting
StevenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience at Teo Customs, I have gone here twice for work and both times have been great, my first time was to install a wing on the 350Z, they did a great job. The wing was used so they had to use their own hardware but they made it work. The second time I came, I had them sand and reclear my headlights on…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They got the job done in record time Very professional and communicated with me every step of the way. I will be recommending them in the future

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Timothy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

TEO Customs put a wide body kit, new spoiler, and racing stripes on my 2018 Ford Mustang It required cutting, welding, reshaping the wide body kit to properly fit the car, sanding, painting, and affixing the racing stripes. It was meticulous work. There prices are unbelievably affordable for their high quality…

Body & TrimPaintingWelding+ Quality+ Professionalism+ Value
Javon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

When I called, they gave me a quote right-away. The price was right and they did an amazing Job. They treated me like family and gave me a place to rest while i waited for my ride. I will never go anywhere else. Teo Customs all day! -Medja

Body & Trim+ Punctuality+ Quality+ Professionalism
Eric4 years ago★★★★★

Rating only, no written review.

Body & Trim
Shakia4 years ago★★★★★

Rating only, no written review.

Body & TrimPainting
L1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & Trim+ Punctuality+ Quality+ Professionalism
Simplement4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & Trim+ Punctuality+ Quality+ Professionalism
joshua5 years ago★★★★★

Rating only, no written review.

BatteryBody & TrimAir conditioning+ Punctuality+ Quality+ Professionalism
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimPainting
Bladecheif3461 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Body & Trim+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 22%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim28—
Painting27—
Battery2—

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