Experts Reviews · Company report
Teo Customs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Teo Customs

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 133 auto body shops · 5.0★ from 124 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Teo Customs is better than 95% of auto body shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Teo Customs is better than 95% of auto body shops.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Teo Customs is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Teo Customs is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Teo Customs is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Teo Customs is better than 40% of auto body shops.C
40

Reviews for your job

Customers hired Teo Customs for 3 kinds of job.

Teo Customs for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Painting”

LifeWithKayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough good things about the work that was done on my car! He did an AMAZING job repairing my door, bumper, and even the shield underneath the car. Everything was done with so much care and attention to detail. I bought this car last year, and honestly, after getting it back, it looks like I literally…

Customer photo from LifeWithKayla's reviewCustomer photo from LifeWithKayla's review
Great pricePaintingBody & Trim
Rose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I ran over a tire on the highway and Teo was really helpful and did a great job fixing my car!

Customer photo from Rose's reviewCustomer photo from Rose's reviewCustomer photo from Rose's reviewCustomer photo from Rose's review
Reasonable pricePaintingBody & Trim
Quinn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

These guys are fast workers and made my car look like it was fresh from the dealership! If you're looking for a quick job, great estimates, and awesome communication, check them out! Just look at the before and after!

Customer photo from Quinn's reviewCustomer photo from Quinn's review
Great pricePainting
CesarioLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent and professional service. The repair work that was performed my vehicle was flawless, just like new and the price was fair and reasonable. I highly recommend this business and plan on being a loyal customer for years to come.

Great pricePaintingBody & Trim
IrvingLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

THE GOAT of custom works. I'm new to the Richmond area and had no idea who to trust to custom paint my carbon a90 supra hood. Met Teo and instantly felt like I could trust his work. His story, his character make you feel like he really cares and it shows. He made sure my paint job was done right with no corner cut,…

Customer photo from Irving's review
Great pricePainting
JeffreyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Teo Customs has provided phenomenal repairs, the two of my cars in the past year, and I can’t stress enough how wonderful it has been to do business with them. They are very professional, and do a very good job of restoring a car to like-new condition. Hopefully I won’t need any additional car repair work, but if I…

Great pricePaintingBody & Trim
DLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Outstanding service and repair of my 2019 Honda Psssport!! Price was most reasonable around. These guys are really good. My dented car door looks new though they did a pull. Teo kept me posted throughout the repair process with photos to my text. Vehicle was ready before expected… and they washed the car! Great customer service! I highly recommend them!

Great pricePaintingBody & Trim
KatiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing work, prompt service, kind owners. Very happy with the collision repairs on my 2010 Honda. Highly recommend this local body shop, a hidden gem on Hull street!

Customer photo from Katia's reviewCustomer photo from Katia's review
Reasonable pricePaintingBody & Trim
Keidy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my bumper repaired here and I couldn’t be happier with the results! Teo did an amazing job, it looks brand new again. The work was done quickly, professionally, and with great attention to detail. I highly recommend this body shop to anyone who needs reliable and high-quality repairs.

Great pricePainting
Fabrício5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent work! Fast and absolutely top-level paint and body work on the hood. Affordable price and excellent work. My car looks new! Teo is quick to respond, and he gives a rough estimate once you send him the pictures. Outstanding customer service, too! Highly recommend!

Great pricePainting
PamelaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My oldest daughter by accident scratched my wheel well while driving out our driveway. I found 3 places and Teo Customs gave me the best price. He is definitely meticulous with his work and is a man of his word. I truly appreciate him for his candor and professionalism. I definitely recommend him he is definitely fair and does excellent work.

Great pricePainting
Face1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job on my rims great guys. highly recommend !

Painting
Terrika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Teo Customs. I was involved in an accident that left damage to my front end. Teo custom got me in on a Monday and I had my car back on Friday. Very fast! Great customer service! And you can’t tell that my car was involved in a wreck! Prices are very affordable too!

Body & TrimPainting
Austin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Teo’s Customs was a smooth process from start to finish. My paint work was done a day early, and I couldn’t be happier. If you are looking for a quality shop, hit him up!

Painting
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My Honda Odyssey was involved in a collision that messed up the front. Teo X Customs was highly recommended to me by someone in the industry so I entrusted my van to them and I am very pleased with the work that was performed. I will highly recommend them to my friends & family. Thank you so much!

Body & TrimPainting
Edd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Teo is really fast and very helpful. I’m amazed how fast he works. Thanks Teo for fixing my car. Highly recommend if anyone need paint work or body repairs.

Body & TrimPainting
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in for front bumper was hanging guys took a look at it and replace clips was kind and helpful satisfy would recommend yo family and friends

BatteryBody & TrimPainting
Stanley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed my son’s football helmet painted so I contacted two customs. He gave me a great price and did excellent work

Painting
Marion3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently reached out to Teo Customs to do some paint work for me, and I couldn't be more satisfied with my decision. After meeting and going over paint colors and details, they kept me updated on progress along the way. Upon completion, the color was an exact match to what we were going off of, and the best part…

Painting
StevenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience at Teo Customs, I have gone here twice for work and both times have been great, my first time was to install a wing on the 350Z, they did a great job. The wing was used so they had to use their own hardware but they made it work. The second time I came, I had them sand and reclear my headlights on…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They got the job done in record time Very professional and communicated with me every step of the way. I will be recommending them in the future

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Jesus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Took my Honda Civic for a all around paint job. The quality was superb. The pricing was super fair. Very excited to drive it around!

Painting+ Professionalism
Timothy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

TEO Customs put a wide body kit, new spoiler, and racing stripes on my 2018 Ford Mustang It required cutting, welding, reshaping the wide body kit to properly fit the car, sanding, painting, and affixing the racing stripes. It was meticulous work. There prices are unbelievably affordable for their high quality…

Body & TrimPaintingWelding+ Quality+ Professionalism+ Value
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Painting
Shakia4 years ago★★★★★

Rating only, no written review.

Body & TrimPainting
joshua5 years ago★★★★★

Rating only, no written review.

BatteryBody & TrimAir conditioning+ Punctuality+ Quality+ Professionalism
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimPainting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 22%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim28—
Painting27—
Battery2—

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