Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Terminix

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 83% of pest control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 79% of pest control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 82% of pest control services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 81% of pest control services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.144
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#173 / 211
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 144 Google reviews tagged “Ant extermination” · showing 20

NICOLE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very satisfied customer! Always very polite and helpful.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did great Job very fast haven't seen ants in weeks!!

Paid $80–100Great priceAnt extermination
Lou15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt and very friendly and informative

Paid $40–60Not sureHome inspectionHornet & wasp exterminationSpider extermination
Patience8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you for your service. Everything is great. As always!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Tessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We receive quarterly pest control services. We’ve never had a complaint about products used, service or the technician. Chris Matthews is our regular technician. We absolutely love him. Always smiling and has the best personality!

Reasonable priceHornet & wasp exterminationSpider exterminationMosquito extermination
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dan did a fabulous job as always!

Reasonable priceAnt exterminationCockroach exterminationSpider extermination+ Quality
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alec has been our tech for a while now and we have always been very happy with his suggestions and attention to details

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Lance6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service every time!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Frederick services our home on 5/23/26. He was very professional and knowledgeable abt the service rendered. We were abt to cancel our services but Frederick was very kind and went above and beyond to give us the best service.

Paid $140–160Not sureBug & insect exterminationAnt extermination
Tyesha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Frederick did an awesome job. He is very respectful, polite, and has an awesome personality. Mr. Frederick was very knowledgeable about educating me on what was being done/about the products that were used today. I would highly recommend him to anyone I know. I’m glad I chose Terminix for my pest control services.

Paid $80–100Great priceHornet & wasp exterminationBug & insect exterminationAnt extermination
Joseph,3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Our Terminix technician, Dan Cutrer, is always prompt, thorough and courteous. I could not be more pleased with his dedication and quick response to our pest control needs. May all of your technicians be so.

Rodent exterminationSpider exterminationCockroach extermination
L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris is awesome

Paid $160–180OverpricedHome inspectionHornet & wasp exterminationRodent extermination
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Ashton was very friendly And great customer service

Paid $200+Great priceAnt extermination
Vernon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

the young guy was very phenomenal at his job very please at his work. the guy deserves a 5 star

Great priceHome inspectionSpider exterminationGeneral pest inspection+ Professionalism
IrysLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

James Stofira is one of the best technicians Terminix has. He came with all the right tools and did an excellent job! He was detailed and diligent! He listened to my concerns and was so diligent! Please send him back to my home every three months!

Great priceTermite inspectionGeneral pest inspectionCockroach extermination
Renisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience was great & I received great customer service

Paid $80–100Great priceAnt extermination
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was very patient, polite, and informative. The representative Frederick Ferry who came to Hanger Clinic (Summa Ave) addressed all of our needs and concerns. Thank you for your service.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James, was awesome! I was never about our normal Terminix man retiring, but James put my mind at ease. He cleaned all of our cobwebs, took care of our ants and other pest needs. Was very nice and took the time to explain everything he had done. So glad he is our new guy!!

Spider exterminationGeneral pest inspectionAnt extermination
Lynnette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sounds like we were well taken care of ..they put stuff around the house and termite traps ..we're happy with our services..thankyou

Hornet & wasp exterminationTermite inspectionTermite extermination

Show more ant extermination reviews (124 more) →

Price

$108-9% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection252$66–$136
Termite inspection205$93–$323
Spider extermination182$73–$159
Cockroach extermination148$88–$282
Ant extermination144$86–$246
Home inspection143$66–$173
Bug & insect extermination130$66–$146
Termite extermination123$133–$371

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