Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Terminix

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 83% of pest control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 79% of pest control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 82% of pest control services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 81% of pest control services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#145 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 148 Google reviews tagged “Cockroach extermination” · showing 40

NICOLE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very satisfied customer! Always very polite and helpful.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Judith10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Competent, professional.

Home inspectionHornet & wasp exterminationRodent extermination
Tessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We receive quarterly pest control services. We’ve never had a complaint about products used, service or the technician. Chris Matthews is our regular technician. We absolutely love him. Always smiling and has the best personality!

Reasonable priceHornet & wasp exterminationSpider exterminationMosquito extermination
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dan did a fabulous job as always!

Reasonable priceAnt exterminationCockroach exterminationSpider extermination+ Quality
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alec has been our tech for a while now and we have always been very happy with his suggestions and attention to details

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris Phillips is my technician and he is the BEST!! Always on time, knowledgeable, a pleasure to work with!!

Paid $140–160OverpricedHome inspectionGeneral pest inspectionCockroach extermination
MarciaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justin Wright is an Excellent Technician!!! He listens to all of our concerns & is very Kind to his customers!!!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stephen M. is my pest control technician. He always texts a couple days before service and the day of when he is on his way. He’s always polite and replies to any concerns I may have.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris Phillips does a wonderful job at our house We are satisfied and happy with the work that he’s doing to keep bugs and pest out of our home. I would strongly recommend Chris to Family and friends.

Paid $80–100Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
SylviaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The service I received today was great as usual. Frederick, I think was his name, was very cordial and professional and did a great job.

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Jennifer14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’ve been a customer for years and love them. I noticed some bugs hanging around lately, so yesterday I contacted my service guy. He came this morning. That’s what I’m talking about!! I didn’t have to sit on hold to talk to a representative to schedule a date 2 weeks out. He came within 12 hours. Long story short,…

Great priceCockroach exterminationBug & insect extermination
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great no problem

Great priceCockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Joseph,3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Our Terminix technician, Dan Cutrer, is always prompt, thorough and courteous. I could not be more pleased with his dedication and quick response to our pest control needs. May all of your technicians be so.

Rodent exterminationSpider exterminationCockroach extermination
L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris is awesome

Paid $160–180OverpricedHome inspectionHornet & wasp exterminationRodent extermination
Ronn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job by a great guy! Terry is friendly, polite and took care of the problem for us!

Paid $120–140Great priceCockroach extermination
IrysLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

James Stofira is one of the best technicians Terminix has. He came with all the right tools and did an excellent job! He was detailed and diligent! He listened to my concerns and was so diligent! Please send him back to my home every three months!

Great priceTermite inspectionGeneral pest inspectionCockroach extermination
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephen was great and did a very good job treating for bugs that my wife and I had issues with.

Reasonable priceCockroach extermination
Tanisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just enjoy this company. They are great love that they response is very quick when you have any problem with any rodents I enjoy the same person that has been coming to our home for four years. He’s a blessing. That’s the only person I prefer.

Reasonable priceHome inspectionSpider exterminationCockroach extermination
Lionel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guy was really nice and pleasant. He had a professional presence about himself. He also made me comfortable calling if we had any concerns or future problems.

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
TaylerLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashton is great he always does what we need with no complaints

Paid $160–180Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Fredrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Christopher Matthews always comes to the home and is always so polite and respectful. Always has a smile on. On visits he always makes sure the last service went ok and asks about any problems or new problem areas when he arrives. Always lets me know what service he has done and if I need him to come back for…

Reasonable priceHome inspectionTermite inspectionCockroach extermination
KarenLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan is always THE BEST! I am so glad when he comes back after being sent to another route.

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
Courtney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashton is great! We love him! He does a great job and has an awesome attitude!

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
MartyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris Phillips is the Man! If it wasn’t for him, I would shop this service regularly, he is that good!

General pest inspectionCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
DALLAS9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

James came and did what he’s suppose to do that anyone would want for their home. He’s excellent and I want him to come take care of my home every time. He’s friendly and he just does the best job ever.

Rodent exterminationSpider exterminationCockroach extermination
Patrice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terminix has consistently provided us with good, prompt, thorough service and professional, courteous field representatives. They cover us in our home as well as our yard.

Home inspectionHornet & wasp exterminationRodent extermination
JohnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have the quarterly pest treatment, the annual termite inspection and the bait trap inspection. Haven't had any issues for years.They always let you know when they are coming in advance to inspect or treat so if you need to reschedule you can.

Home inspectionTermite inspectionSpider extermination+ Quality+ Value
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent servixe! Our Technician, Tony is the best, always let’s us know when he’s coming. Always courteous, professional and nice.

Termite inspectionTermite exterminationSpider extermination
SavannahLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My husband and I just bought our new house and just moved to the area and we’re unaware of all the pests down here! Terminix came and did an inspection and gave us all the information we needed. All of the people who came and helped were so nice and explained everything they were doing. The price was great and they…

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris always does a great job. Great communicator. Very sweet kind polite person. A pleasure to have him as my exterminator.

Spider exterminationFlea & mite exterminationGeneral pest inspection
Yolonda16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cameron was polite and knowledgeable.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our technician was professional and knowledgeable. Very glad we useTerminex for needs.

Home inspectionTermite inspectionTermite extermination
Woodrow5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We use them routinely and have for several years.

Cockroach exterminationTermite inspectionTermite extermination+ Quality
CrystalLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

very professional/ helpful

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
LeilaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I value their expertise, their technicians and their service. I have been a customer for so many years and I have never had to complain. They do their job and do it right, even above the call of duty, so to say.

Ant exterminationCockroach exterminationFlea & mite extermination
MicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The technician was very professional and performed his job quickly and thoroughly. I also appreciate Terminix’ attention to communication. I will definitely recommend your services to others!

Bug & insect exterminationCockroach exterminationFlea & mite extermination
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mr Perry is a great person to work with. He is very concerning. He notifies me when he is coming and ask me if I have any concerns. He tells me the results when he is finished. He is a value to your company.

Cockroach exterminationHornet & wasp exterminationMosquito extermination
Triece2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly kind informative

Ant exterminationCockroach exterminationHome inspection
AudreyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have never had any problems with Terminix. They are very professional and very friendly. They call or text a day or so before they come out and they call or text to let you know that they are on their way to you and about how long it may take them to get to your house.

Ant exterminationCockroach exterminationHornet & wasp extermination

Show more cockroach extermination reviews (108 more) →

Price

$108-9% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection252$66–$136
Termite inspection205$93–$323
Spider extermination182$73–$159
Cockroach extermination148$88–$282
Ant extermination144$86–$246
Home inspection143$66–$173
Bug & insect extermination130$66–$146
Termite extermination123$133–$371

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