How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORETerminix
Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for cockroach extermination
Clear ✕All 148 Google reviews tagged “Cockroach extermination” · showing 100
Very satisfied customer! Always very polite and helpful.
Competent, professional.
We receive quarterly pest control services. We’ve never had a complaint about products used, service or the technician. Chris Matthews is our regular technician. We absolutely love him. Always smiling and has the best personality!
Dan did a fabulous job as always!
Alec has been our tech for a while now and we have always been very happy with his suggestions and attention to details
Chris Phillips is my technician and he is the BEST!! Always on time, knowledgeable, a pleasure to work with!!
Justin Wright is an Excellent Technician!!! He listens to all of our concerns & is very Kind to his customers!!!
Stephen M. is my pest control technician. He always texts a couple days before service and the day of when he is on his way. He’s always polite and replies to any concerns I may have.
I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.
Chris Phillips does a wonderful job at our house We are satisfied and happy with the work that he’s doing to keep bugs and pest out of our home. I would strongly recommend Chris to Family and friends.
The service I received today was great as usual. Frederick, I think was his name, was very cordial and professional and did a great job.
I’ve been a customer for years and love them. I noticed some bugs hanging around lately, so yesterday I contacted my service guy. He came this morning. That’s what I’m talking about!! I didn’t have to sit on hold to talk to a representative to schedule a date 2 weeks out. He came within 12 hours. Long story short,…
Great no problem
Our Terminix technician, Dan Cutrer, is always prompt, thorough and courteous. I could not be more pleased with his dedication and quick response to our pest control needs. May all of your technicians be so.
Chris is awesome
Great job by a great guy! Terry is friendly, polite and took care of the problem for us!
James Stofira is one of the best technicians Terminix has. He came with all the right tools and did an excellent job! He was detailed and diligent! He listened to my concerns and was so diligent! Please send him back to my home every three months!
Stephen was great and did a very good job treating for bugs that my wife and I had issues with.
I just enjoy this company. They are great love that they response is very quick when you have any problem with any rodents I enjoy the same person that has been coming to our home for four years. He’s a blessing. That’s the only person I prefer.
The guy was really nice and pleasant. He had a professional presence about himself. He also made me comfortable calling if we had any concerns or future problems.
Ashton is great he always does what we need with no complaints
Mr. Christopher Matthews always comes to the home and is always so polite and respectful. Always has a smile on. On visits he always makes sure the last service went ok and asks about any problems or new problem areas when he arrives. Always lets me know what service he has done and if I need him to come back for…
Dan is always THE BEST! I am so glad when he comes back after being sent to another route.
Ashton is great! We love him! He does a great job and has an awesome attitude!
Chris Phillips is the Man! If it wasn’t for him, I would shop this service regularly, he is that good!
James came and did what he’s suppose to do that anyone would want for their home. He’s excellent and I want him to come take care of my home every time. He’s friendly and he just does the best job ever.
Terminix has consistently provided us with good, prompt, thorough service and professional, courteous field representatives. They cover us in our home as well as our yard.
I have the quarterly pest treatment, the annual termite inspection and the bait trap inspection. Haven't had any issues for years.They always let you know when they are coming in advance to inspect or treat so if you need to reschedule you can.
Excellent servixe! Our Technician, Tony is the best, always let’s us know when he’s coming. Always courteous, professional and nice.
My husband and I just bought our new house and just moved to the area and we’re unaware of all the pests down here! Terminix came and did an inspection and gave us all the information we needed. All of the people who came and helped were so nice and explained everything they were doing. The price was great and they…
Chris always does a great job. Great communicator. Very sweet kind polite person. A pleasure to have him as my exterminator.
Cameron was polite and knowledgeable.
Our technician was professional and knowledgeable. Very glad we useTerminex for needs.
We use them routinely and have for several years.
very professional/ helpful
I value their expertise, their technicians and their service. I have been a customer for so many years and I have never had to complain. They do their job and do it right, even above the call of duty, so to say.
The technician was very professional and performed his job quickly and thoroughly. I also appreciate Terminix’ attention to communication. I will definitely recommend your services to others!
Mr Perry is a great person to work with. He is very concerning. He notifies me when he is coming and ask me if I have any concerns. He tells me the results when he is finished. He is a value to your company.
Friendly kind informative
I have never had any problems with Terminix. They are very professional and very friendly. They call or text a day or so before they come out and they call or text to let you know that they are on their way to you and about how long it may take them to get to your house.
The service was good technician was good. Very good job.
I used them for cockroach extermination 3 years and termites 1 year, they never ended the cockroach problem and overcharged me for termite after the year contract was done. I canceled their services and guess what they came the next day after cancelation to take their termite traps back but they are still charging…
Excellent service, reasonably priced.
I have been a Business Customer of TERMINIX for 20+ years and have always received Excellent Customer Service. My current Technician, Fred Ferry, is a great representative for your Company. He is always very positive & friendly, and makes sure that we are not having any pest control issues. Keep Up the Great Work!!!
Great service and I advise everyone to get quarterly pest control.
The rep called before he got here, and while I had guests he went about his duties and finished everything!!
Great technician very knowledgeable and helpful
He was very professional and very kind
Never heard from/saw the Terminix Rep.
Love it
I was over-the-moon with the service I received from Terald! He was straight forward, gave me tips to keep pests out, and pointed out potential entry ways that could be fixed--inside and outside of my house. He was very personable and made me feel comfortable and assured me that the treatment would be thorough. I…
I have animals in and out of my house and my service tech always takes care of any problems that come up.
Way better than Orkin and cheaper up to date technology helped a goober like me understand everything.
The cost is high for both pest and termite control. We are over 20 year long customers and would like to see discounts for us. I like the damage replacement coverage! The customer service, communication is great. The technicians are super nice and professional. Best of all no bugs or termites in our home!!!
Great It is superfluous to elaborate a superlative
I have been charged for services that weren't requested nor rendered. The prices I was given when I initially setup the service are no where near what I've been over charged. So far every person I've spoken with have out right lied. Tried canceling the service altogether and each time they just hang up the phone.…
Carl was absolutely awesome! Was very informative and answered all my questions in detail. Made me feel comfortable with your services and would hope I get him every time as he was the best person I had thus far. Would recommend y’all to anyone I know.
My pest control Technician Nelson, is the reason I stay a customer! He is knowledgeable, friendly and trustworthy! If I have any issues in between quarterly services, I know that I can call Nelson and he will make certain to take care of it! He definitely goes the extra mile!
I was misinformed about the original price the quarterly would be and payed more than i was told it was going to be, then the second time they came they told me they would lower my price so i wouldnt leave, and i was charged for a service i never received, ive been trying to get the money back from them or even get…
Good company. Been around a long time.
It’s been 2 months and I’m still seeing roaches . We put in a new dishwasher and where the man was supposed to have sprayed at was full of roaches back there. I was very disappointed and we still got wasp flying around. my husband and my son still can’t get under the trailer to finish the insulation job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 252 | $66–$136 |
| Termite inspection | 205 | $93–$323 |
| Spider extermination | 182 | $73–$159 |
| Cockroach extermination | 148 | $88–$282 |
| Ant extermination | 144 | $86–$246 |
| Home inspection | 143 | $66–$173 |
| Bug & insect extermination | 130 | $66–$146 |
| Termite extermination | 123 | $133–$371 |
