Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Terminix

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 83% of pest control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 79% of pest control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 82% of pest control services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 81% of pest control services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.252
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#120 / 214
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 252 Google reviews tagged “General pest inspection” · showing 40

NICOLE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very satisfied customer! Always very polite and helpful.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Judith10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Competent, professional.

Home inspectionHornet & wasp exterminationRodent extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Frederick is very knowledgeable technician. He spent time explaining the Services and Benifits. I really appreciated the extra time and care that Mr. Frederick spent with me in my home. Looking forward to visiting with him in the future.

Great priceHome inspectionGeneral pest inspection
Rick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My tech does a great job each visit. Very professional and friendly

Paid $120–140Reasonable priceHome inspectionGeneral pest inspection
Angel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kyle was very informative about the treatment he was doing to educate me.

Reasonable priceGeneral pest inspection
Shailyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesse was AMAZING! 10/10. I am deathly scared of bugs and he was transparent about the process and letting me know what products to use!

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
Lou15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt and very friendly and informative

Paid $40–60Not sureHome inspectionHornet & wasp exterminationSpider extermination
Patience8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you for your service. Everything is great. As always!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Amber12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin Wright is amazing. I couldn't ask for a better technician. We trust him with all of our needs. We never have to worry in-between our services.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My service tech, Adam Rock, did a great job! Very friendly and very knowledgeable! He also communicated very well in what he did and what we can expect. I truly appreciated that! Thanks, Terminix! And thanks to Adam Rock!

Reasonable priceGeneral pest inspection
Tifani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Frederick was punctual and polite. He checked and sprayed all necessary areas and even double checked to make sure I was satisfied with my service.

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Tara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

James was very thorough and explained everything.Great service and friendly.

Paid $100–120Great priceGeneral pest inspection
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alec has been our tech for a while now and we have always been very happy with his suggestions and attention to details

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Captain3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

All of the service people have been nice, personable, and competent!

Paid $80–100Reasonable priceHome inspectionTermite inspectionTermite extermination
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris Phillips is my technician and he is the BEST!! Always on time, knowledgeable, a pleasure to work with!!

Paid $140–160OverpricedHome inspectionGeneral pest inspectionCockroach extermination
Saleria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alec with Terminix was accommodating with my schedule, professional, and informative.

Paid $200+Reasonable priceGeneral pest inspection
MarciaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justin Wright is an Excellent Technician!!! He listens to all of our concerns & is very Kind to his customers!!!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Lance6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service every time!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tyesha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Customer Service!

Paid $60–80Reasonable priceGeneral pest inspection
Devin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christopher had great communication, answered all my questions, & provided an awesome service! Thanks Terminix

Paid $40–60Reasonable priceGeneral pest inspection
Grace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All qusetions were anser.

Spider exterminationGeneral pest inspection
Eumeka10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

The workers did not complete the job the correct way. I have reach out to the local branch several times and no one responded to my calls and I ask for them to send a tech back out to fix there mess up. NO COMMUNICATION BACK. FROM THE COMPANY. This is not how you treat your customer. I paid for my services and NO…

Rodent exterminationTermite inspectionTermite extermination
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris Phillips does a wonderful job at our house We are satisfied and happy with the work that he’s doing to keep bugs and pest out of our home. I would strongly recommend Chris to Family and friends.

Paid $80–100Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Diane14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jesse Rotureaux is the BEST. He is the reason I’m still with Terminix. And I truly appreciate Lanoard Smith helping me today. Both are fabulous.

Paid $160–180Reasonable priceGeneral pest inspection
Penelope8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have received 5 star service for YEARS! Top class professionalism, always on time, explanations, and courtesy. Justin Wright is a terrific representative and an asset to Terminix!

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I received service from Terminix yesterday. Alec provided exceptional service! He worked with me with my busy schedule and I did not even have to wait. He was very professional and kind and answered any questions I had. He was very efficient and caring! He shows up and does what needs to be done and does it great!…

General pest inspection
Sharnet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fredrick was very pleasant!

Paid $140–160Great priceGeneral pest inspection
Keith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Stephen is always professional and he does his work very efficiently. Glad to have him.

Paid $100–120Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Collette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris, our technician, always goes the extra mile! I know our home is well taken care of under his care. Thank you, Chris!

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had a very good experience. The technician that comes to visit us is very friendly, eligible, and efficient in his execution of his duties, maintaining pest control at our residence. I would recommend him to others.

Paid $40–60Reasonable priceGeneral pest inspection
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great no problem

Great priceCockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great Service!

Home inspectionTermite inspectionTermite extermination
L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris is awesome

Paid $160–180OverpricedHome inspectionHornet & wasp exterminationRodent extermination
Elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Professional, friendly and thorough service.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris Phillips has been the technician servicing my house for years now, and he has always done a great job with a smile on his face. No matter how much i bother him, he is willing to listen and patiently explain his process. He is a great representative for any company, and Terminix is certainly lucky to have him!

General pest inspection
AliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just want to share how grateful I am for Ashton’s excellent service and kindness. He always shows up on time, is professional, and takes the time to explain things clearly. Recently, he went above and beyond by helping me with something I truly needed. It showed not only great customer care but genuine compassion.…

Home inspectionGeneral pest inspection
Carole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terminix does our termite inspection and installs those treatments inground so we will never have termites. They also spray and take care of interior and exterior of our home. They are very professional and on time every time. Thanks Carole Armstrong

Paid $60–80Reasonable priceHome inspectionTermite inspectionSpider extermination
Frances8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr Dent was awesome. Property is rental property and I shared that I wanted him to spray inside but it was empty. I was able to catch him there and he took care of everything.

Paid $80–100Great priceGeneral pest inspection
Vernon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

the young guy was very phenomenal at his job very please at his work. the guy deserves a 5 star

Great priceHome inspectionSpider exterminationGeneral pest inspection+ Professionalism

Show more general pest inspection reviews (212 more) →

Price

$108-9% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection252$66–$136
Termite inspection205$93–$323
Spider extermination182$73–$159
Cockroach extermination148$88–$282
Ant extermination144$86–$246
Home inspection143$66–$173
Bug & insect extermination130$66–$146
Termite extermination123$133–$371

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