Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Terminix

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 83% of pest control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 79% of pest control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 82% of pest control services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 81% of pest control services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#177 / 221
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 87 Google reviews tagged “Rodent extermination” · showing 20

NICOLE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very satisfied customer! Always very polite and helpful.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Judith10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Competent, professional.

Home inspectionHornet & wasp exterminationRodent extermination
MarciaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justin Wright is an Excellent Technician!!! He listens to all of our concerns & is very Kind to his customers!!!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stephen M. is my pest control technician. He always texts a couple days before service and the day of when he is on his way. He’s always polite and replies to any concerns I may have.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Eumeka10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

The workers did not complete the job the correct way. I have reach out to the local branch several times and no one responded to my calls and I ask for them to send a tech back out to fix there mess up. NO COMMUNICATION BACK. FROM THE COMPANY. This is not how you treat your customer. I paid for my services and NO…

Rodent exterminationTermite inspectionTermite extermination
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Trey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My experience was great. He was professional and courteous. He was prompt and very clear in explaining everything to me. And he is always very pleasant and courteous whenever he stops by. He also made it clear what comes next.

Paid $200+Great priceRodent extermination
Rena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very polite and professional.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Collette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris, our technician, always goes the extra mile! I know our home is well taken care of under his care. Thank you, Chris!

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Joseph,3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Our Terminix technician, Dan Cutrer, is always prompt, thorough and courteous. I could not be more pleased with his dedication and quick response to our pest control needs. May all of your technicians be so.

Rodent exterminationSpider exterminationCockroach extermination
L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris is awesome

Paid $160–180OverpricedHome inspectionHornet & wasp exterminationRodent extermination
Belinda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tech was very polite and well mannered.

Rodent exterminationTermite inspectionSpider extermination
Milo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good professional service!

Paid $60–80Reasonable priceRodent extermination
Trina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such courtesy staff, and pest issues are better than they have ever been at our office!!

Great priceRodent exterminationBug & insect extermination
darian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He does a great job explains what he’s gonna do and then proceed to do his job when finished he lets me know what has been done and what he has concerns about he’s very professional every time he comes

Paid $120–140Reasonable priceRodent extermination
Lionel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guy was really nice and pleasant. He had a professional presence about himself. He also made me comfortable calling if we had any concerns or future problems.

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service the guy goes over and beyond to service my home he really does a great job 👏

Paid $60–80Reasonable priceRodent extermination
TaylerLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashton is great he always does what we need with no complaints

Paid $160–180Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was very patient, polite, and informative. The representative Frederick Ferry who came to Hanger Clinic (Summa Ave) addressed all of our needs and concerns. Thank you for your service.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven always has a smile. Very professional and polite.

Rodent exterminationBug & insect extermination

Show more rodent extermination reviews (67 more) →

Price

$108-9% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection252$66–$136
Termite inspection205$93–$323
Spider extermination182$73–$159
Cockroach extermination148$88–$282
Ant extermination144$86–$246
Home inspection143$66–$173
Bug & insect extermination130$66–$146
Termite extermination123$133–$371

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