How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORETerminix
Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for spider extermination
Clear ✕All 182 Google reviews tagged “Spider extermination” · showing 80
Very satisfied customer! Always very polite and helpful.
Competent, professional.
Prompt and very friendly and informative
Thank you for your service. Everything is great. As always!
Justin Wright is amazing. I couldn't ask for a better technician. We trust him with all of our needs. We never have to worry in-between our services.
We receive quarterly pest control services. We’ve never had a complaint about products used, service or the technician. Chris Matthews is our regular technician. We absolutely love him. Always smiling and has the best personality!
Dan did a fabulous job as always!
Alec has been our tech for a while now and we have always been very happy with his suggestions and attention to details
Justin Wright is an Excellent Technician!!! He listens to all of our concerns & is very Kind to his customers!!!
Stephen M. is my pest control technician. He always texts a couple days before service and the day of when he is on his way. He’s always polite and replies to any concerns I may have.
Great service every time!!
All qusetions were anser.
I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.
Chris, our technician, always goes the extra mile! I know our home is well taken care of under his care. Thank you, Chris!
The service I received today was great as usual. Frederick, I think was his name, was very cordial and professional and did a great job.
Our Terminix technician, Dan Cutrer, is always prompt, thorough and courteous. I could not be more pleased with his dedication and quick response to our pest control needs. May all of your technicians be so.
Chris is awesome
Tech was very polite and well mannered.
Terminix does our termite inspection and installs those treatments inground so we will never have termites. They also spray and take care of interior and exterior of our home. They are very professional and on time every time. Thanks Carole Armstrong
the young guy was very phenomenal at his job very please at his work. the guy deserves a 5 star
Gets the job done and easy to communicate with
I just enjoy this company. They are great love that they response is very quick when you have any problem with any rodents I enjoy the same person that has been coming to our home for four years. He’s a blessing. That’s the only person I prefer.
All the technicians are professional and great to have here. They all do a thorough job and are nice people. However, call center needs to be completely eliminated..
Ashton is great he always does what we need with no complaints
He was very patient, polite, and informative. The representative Frederick Ferry who came to Hanger Clinic (Summa Ave) addressed all of our needs and concerns. Thank you for your service.
Great service fast results
James, was awesome! I was never about our normal Terminix man retiring, but James put my mind at ease. He cleaned all of our cobwebs, took care of our ants and other pest needs. Was very nice and took the time to explain everything he had done. So glad he is our new guy!!
Sounds like we were well taken care of ..they put stuff around the house and termite traps ..we're happy with our services..thankyou
I’ve had a great experience with this company. They are always prompt, professional, and easy to communicate with. The technician is consistently courteous, knowledgeable, and willing to help whenever needed—even on short notice. I also appreciate the company’s transparency and their willingness to accommodate any…
We’ve used Terminix for many years. We’ve always had great service and terrific results. Our service techs, Stetson and Adam are superb! I highly recommend them!
James came and did what he’s suppose to do that anyone would want for their home. He’s excellent and I want him to come take care of my home every time. He’s friendly and he just does the best job ever.
Terminix has consistently provided us with good, prompt, thorough service and professional, courteous field representatives. They cover us in our home as well as our yard.
I have the quarterly pest treatment, the annual termite inspection and the bait trap inspection. Haven't had any issues for years.They always let you know when they are coming in advance to inspect or treat so if you need to reschedule you can.
Excellent servixe! Our Technician, Tony is the best, always let’s us know when he’s coming. Always courteous, professional and nice.
My husband and I just bought our new house and just moved to the area and we’re unaware of all the pests down here! Terminix came and did an inspection and gave us all the information we needed. All of the people who came and helped were so nice and explained everything they were doing. The price was great and they…
Technician Lewis was on time, explained everything he was going to do & was extremely professional
Chris always does a great job. Great communicator. Very sweet kind polite person. A pleasure to have him as my exterminator.
He was very knowledgeable and efficient. Great communication skills when explaining work performed.
Cameron was polite and knowledgeable.
Carl was great!!
very professional/ helpful
I value their expertise, their technicians and their service. I have been a customer for so many years and I have never had to complain. They do their job and do it right, even above the call of duty, so to say.
When we need them, they come.
Mr Perry is a great person to work with. He is very concerning. He notifies me when he is coming and ask me if I have any concerns. He tells me the results when he is finished. He is a value to your company.
Great value. Excellent, timely service. Great technicians especially Carl and Chris.
The service was good technician was good. Very good job.
Philip is the best technician we have ever experienced, and we have had quite a few in our 24 years with Terminix.
Excellent service, reasonably priced.
Great Service Tech in Donovan. He not only gave me a very specific heads-up when he was arriving, but also did a wonderful job of treatment & communicating the results of the treatment to me via text (I didn't even have to be home). Would highly recommend.
I have been a Business Customer of TERMINIX for 20+ years and have always received Excellent Customer Service. My current Technician, Fred Ferry, is a great representative for your Company. He is always very positive & friendly, and makes sure that we are not having any pest control issues. Keep Up the Great Work!!!
The rep called before he got here, and while I had guests he went about his duties and finished everything!!
Great technician very knowledgeable and helpful
Mr. Dale is very professional when he comes out to my home for treatments and very knowledgeable and very polite and good people I highly recommend!
He was very professional and very kind
The service technician Chris always show up as scheduled. He explains what he is treating and provides additional treatment if requested.
Great 👍
Very informative, prompt and courteous.
I have animals in and out of my house and my service tech always takes care of any problems that come up.
Each service provider contacted me prior to their arrival. I was also notified of who the individual was and what service they were providing. They were all courteous and professional.
Both of the exterminators I've worked with since signing up with Terminix have been very helpful, friendly, and trustworthy. I also appreciated a call I got after the first visit when I expressed concerns about the cost of regular treatments. The man who called me agreed to give me a lower cost on future treatments…
Great service and professionalism!
Way better than Orkin and cheaper up to date technology helped a goober like me understand everything.
The cost is high for both pest and termite control. We are over 20 year long customers and would like to see discounts for us. I like the damage replacement coverage! The customer service, communication is great. The technicians are super nice and professional. Best of all no bugs or termites in our home!!!
Great It is superfluous to elaborate a superlative
The scheduled service was completed on time and in a careful and thorough manner.
My pest control Technician Nelson, is the reason I stay a customer! He is knowledgeable, friendly and trustworthy! If I have any issues in between quarterly services, I know that I can call Nelson and he will make certain to take care of it! He definitely goes the extra mile!
I was misinformed about the original price the quarterly would be and payed more than i was told it was going to be, then the second time they came they told me they would lower my price so i wouldnt leave, and i was charged for a service i never received, ive been trying to get the money back from them or even get…
Good company. Been around a long time.
See my post
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 252 | $66–$136 |
| Termite inspection | 205 | $93–$323 |
| Spider extermination | 182 | $73–$159 |
| Cockroach extermination | 148 | $88–$282 |
| Ant extermination | 144 | $86–$246 |
| Home inspection | 143 | $66–$173 |
| Bug & insect extermination | 130 | $66–$146 |
| Termite extermination | 123 | $133–$371 |
