Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%90+6.4Craft & service penalty82−1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Terminix

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #225Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,721 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 83% of pest control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 79% of pest control services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 82% of pest control services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 81% of pest control services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.123
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#127 / 149
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 123 Google reviews tagged “Termite extermination” · showing 20

Judith10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Competent, professional.

Home inspectionHornet & wasp exterminationRodent extermination
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David is an excellent technician. He is a credit to your company.

Termite extermination
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service man was polite and thorough

Paid $20–40Reasonable priceHome inspectionTermite extermination
Captain3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

All of the service people have been nice, personable, and competent!

Paid $80–100Reasonable priceHome inspectionTermite inspectionTermite extermination
PixelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

I received my billing statement today and on the billing statement it says: UNAPPLIED PAYMENT, the check number, and amount. My payments are mailed via certified mail and I have proof the check cleared the bank.. APPLY MY PAYMENTS TO MY BILL!!!!!!!!

Paid $40–60Termite inspectionTermite extermination
Lance6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service every time!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Eumeka10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

The workers did not complete the job the correct way. I have reach out to the local branch several times and no one responded to my calls and I ask for them to send a tech back out to fix there mess up. NO COMMUNICATION BACK. FROM THE COMPANY. This is not how you treat your customer. I paid for my services and NO…

Rodent exterminationTermite inspectionTermite extermination
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Terminix for Pest and Termite Control for over30 years and have always been satisfied with the service.

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
KenyaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent and professional work.

Not sureTermite inspectionTermite extermination
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great Service!

Home inspectionTermite inspectionTermite extermination
Michael16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and a great technician

Termite extermination+ Responsiveness+ Punctuality+ Quality
Lynnette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sounds like we were well taken care of ..they put stuff around the house and termite traps ..we're happy with our services..thankyou

Hornet & wasp exterminationTermite inspectionTermite extermination
EniloracLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician who came to the house for my termite problem was awesome! He has been to my house in the past and each time he has been so professional, knowledgable and a teacher. I appreciate the service he provides.

Termite exterminationGeneral pest inspection
Howard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

on time, efficient, communicate issues, if any.

Termite exterminationGeneral pest inspection
Patrice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terminix has consistently provided us with good, prompt, thorough service and professional, courteous field representatives. They cover us in our home as well as our yard.

Home inspectionHornet & wasp exterminationRodent extermination
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent servixe! Our Technician, Tony is the best, always let’s us know when he’s coming. Always courteous, professional and nice.

Termite inspectionTermite exterminationSpider extermination
SavannahLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My husband and I just bought our new house and just moved to the area and we’re unaware of all the pests down here! Terminix came and did an inspection and gave us all the information we needed. All of the people who came and helped were so nice and explained everything they were doing. The price was great and they…

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our technician was professional and knowledgeable. Very glad we useTerminex for needs.

Home inspectionTermite inspectionTermite extermination
BrendaLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very rare to see any type of bug in my home. The outside preventative pest spraying seems to work great. My technician Carl Fort is always professional and friendly.

Bug & insect exterminationGeneral pest inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Woodrow5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We use them routinely and have for several years.

Cockroach exterminationTermite inspectionTermite extermination+ Quality

Show more termite extermination reviews (103 more) →

Price

$108-9% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 61%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection252$66–$136
Termite inspection205$93–$323
Spider extermination182$73–$159
Cockroach extermination148$88–$282
Ant extermination144$86–$246
Home inspection143$66–$173
Bug & insect extermination130$66–$146
Termite extermination123$133–$371

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