Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Terminix Commercial logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%84+20.4Value 14%85+12Replies to reviews 7%86+6.1Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Terminix Commercial

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 500 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix Commercial is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix Commercial is better than 84% of cockroach control.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix Commercial is better than 72% of cockroach control.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix Commercial is better than 85% of cockroach control.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix Commercial is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix Commercial is better than 86% of cockroach control.A
86

Reviews for your job

Customers hired Terminix Commercial for 8 kinds of job.

Terminix Commercial for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Cockroach extermination”

Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great personality, fantastic report, fantastic at his job. Jeff is a solid man.

Paid $200+Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeff has been spraying for us for a couple years now and does a great job. Very nice guy and very informative.

Paid $200+Not sureCockroach extermination
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John does a great job and takes pride in his work. He relayed his concerns related to damaged equipment and wants to bring the standard up. That is much appreciated, thanks!

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationCockroach extermination
EligioLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Calib is very helpful.

Not sureCockroach extermination
Nicci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Our tech was great, uper nice. He's a pleasure to see monthly.

Paid $100–120Reasonable priceCockroach exterminationBug & insect extermination
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Our tech Jason, is always so friendly and polite, we all smile when he comes into the office. We never have any bugs, he does a great job keeping the pests away. Highly recommend.

Paid $200+Not sureTermite exterminationSpider exterminationFlea & mite extermination
Raylene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They always show up when we call and promptly Our tech was friendly and helpful

Paid $80–100Not sureGeneral pest inspectionCockroach extermination
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He is always helpful and explaining what is going on

Paid $80–100Reasonable priceCockroach extermination
Desiree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great customer service, quick, easy, very nice person

Paid $1–20Not sureCockroach extermination
Arissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Antonio is the best! Always friendly, always thorough!

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Billie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff is the best tech! He is very informative and always willing to educate myself and the residents. Termini is lucky to have him and our rep John Norman. Awesome team!

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
TimLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Antonio is always friendly and professional when he is on site. He quickly addresses our needs and answers our questions.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Bre8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Have an appt today at 2pm they took first pymt to even have appt schedule for today with no problem and then we waiting at the house for a hour Noone showed then when we called come find out tech is sick no communication on he was or no rescheduling no nothing . Still no tech for original day schedule

Cockroach exterminationGeneral pest inspectionTermite inspection− Responsiveness− Punctuality
Devon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Not sureCockroach extermination

Price

$142+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 35%Overpriced 0%Not sure 43%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection70$58–$139
Bug & insect extermination18$61–$156
Rodent extermination18$88–$323
Cockroach extermination14$86–$323
Home inspection10$79–$168
Hornet & wasp extermination8$119–$323
Spider extermination8$61–$126
Ant extermination5$78–$282

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