Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate Terminix Commercial 4.9 out of 5 based on 500 reviews, with the owner responding to 99% of feedback. Customers frequently praise punctuality, detailed inspections, and clear communication regarding pest prevention for commercial and residential properties. However, some low-star reviews criticize ineffective treatments, high costs, and difficulties with contract cancellations or customer service responsiveness.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Bar = this company · dark tick = category median.
500 Google reviews we collected
Phrases our text analysis found in 372 written reviews
Price verdicts customers left with their Google review
Middle half of what 33 customers paid ($96–$282) · gold mark = category median.
How often each topic comes up in the written reviews
We read 372 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Barry has been super helpful with any questions I have regarding any pest issue.”
“Jeff has been spraying for us for a couple years now and does a great job.”
“Worst pest control services, it did nothing, still problems.”
“Great service, Joreana is always punctual to show up on time and does a great job.”
“Makes time to fully explain what he sees and best things to do around the office to correct the issue.”
“Great representative for Terminix and highly recommend their services!”
“He genuinely cares about doing a great job and making sure our office is protected.”
“Not to mention way too expensive!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Terminix Commercial for 8 kinds of job. Pick one to see what they paid and said.
Jeff has been spraying for us for a couple years now and does a great job. Very nice guy and very informative.
John does a great job and takes pride in his work. He relayed his concerns related to damaged equipment and wants to bring the standard up. That is much appreciated, thanks!
Always on time, courteous staff and I have not had one mosquito bite all season which was our biggest issue when we moved to our new house.
Our exterminator, Brian is always friendly, personable, professional and communicative.
David and Jason with Terminix are quick, professional, and very communicative. They always keep us informed and make the process easy. Highly recommend their service!
Randy is always courteous and professional in his work. He carries a positive attitude, a genuine smile, and demonstrates strong work ethics every time he visits. We truly appreciate his reliability and the respectful way he conducts himself while servicing the property.
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 70 | $58–$139 |
| Bug & insect extermination | 18 | $61–$156 |
| Rodent extermination | 18 | $88–$323 |
| Cockroach extermination | 14 | $86–$323 |
| Home inspection | 10 | $79–$168 |
| Hornet & wasp extermination | 8 | $119–$323 |
| Spider extermination | 8 | $61–$126 |
| Ant extermination | 5 | $78–$282 |
4.9 ★★★★★ 500 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good team to work with, help us get through our Pest issue.
Nicholas Clark, we are so happy to read such a great review about Terminix Commercial!
Barry has been super helpful with any questions I have regarding any pest issue. Very detailed and thorough!
Thanks for taking the time to leave us a positive review,Carley Bledsoe! We’re happy to know you enjoyed your experience with Terminix Commercial.
Berry is very good at his job and knowledgeable!
Zach Schecter, thank you for recognizing our team’s hard work! We’re grateful to have you as a customer of Terminix Commercial.
Best service i could ask for!!
We're constantly striving for excellence. Thanks for the positive review!
Jeffrey has been wonderful to work with and our experience thus far has been very professional and informative. Great representative for Terminix and highly recommend their services!
Your review makes a difference! Thank you for being a valuedTerminix Commercial customer!
Joreana was great
Thank you for your kind review,Lora! The team at Terminix Commercial in Groveport truly appreciates it.
Great personality, fantastic report, fantastic at his job. Jeff is a solid man.
Thank you for the 5-star review, Connor Ferguson! We’re proud to provide reliable pest control service at Terminix Commercial in Groveport.
Jeff has been spraying for us for a couple years now and does a great job. Very nice guy and very informative.
Brandon Betts, thanks for the 5-star rating! We appreciate the opportunity to provide service for you at Terminix Commercial.
We have been with Terminex for years. They are always responsive to our needs. Brian, my current service advisor is always timely, always addresses my concerns, and always polite and courteous. I highly recommend Terminex.
Thank you for your support,Susan Ruhl! We’re proud to serve customers throughout Terminix Commercial in Groveport.
Caleb is absolutely exceptional! Every time he comes in to check my restaurant he is extremely detailed with what I can do to keep my store clean and pest free!
Bryanna Westbrook, your feedback motivates us to keep delivering excellent service. Thank you for choosing Terminix Commercial!
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
