Experts Reviews · Company report
Terminix Commercial logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%84+20.4Value 14%85+12Replies to reviews 7%86+6.1Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Terminix Commercial

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 500 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix Commercial is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix Commercial is better than 84% of cockroach control.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix Commercial is better than 72% of cockroach control.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix Commercial is better than 85% of cockroach control.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix Commercial is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix Commercial is better than 86% of cockroach control.A
86

Reviews for your job

Customers hired Terminix Commercial for 8 kinds of job.

Terminix Commercial for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “General pest inspection” · showing 20

Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Good team to work with, help us get through our Pest issue.

Not sureGeneral pest inspectionService not listed
Lora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Joreana was great

Paid $200+Great priceGeneral pest inspection
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great personality, fantastic report, fantastic at his job. Jeff is a solid man.

Paid $200+Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Bryanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Caleb is absolutely exceptional! Every time he comes in to check my restaurant he is extremely detailed with what I can do to keep my store clean and pest free!

Not sureGeneral pest inspection
???Local Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The services are excellent at all times

Not sureGeneral pest inspection
GeorgeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly service guy great attention to detail areas and lends his knowledge on preventing same occurrences

Not sureGeneral pest inspection
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, Joreana is always punctual to show up on time and does a great job. Always answers questions and targets areas of concern like spiders ants etc

Home inspectionHornet & wasp exterminationSpider extermination
Johnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome service very pleasant aims to please

Paid $200+Reasonable priceGeneral pest inspection
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service was great! Very friendly. Addressed all my needs in a timely manner. Very professional.

General pest inspection
Jenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always does a good job at keeping our business pest-free

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Catherine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steve is the best! He’s always friendly, professional, and incredibly knowledgeable. He genuinely cares about doing a great job and making sure our office is protected. He takes the time to answer all of our questions, explain everything clearly, and makes sure any concerns are fully addressed before he leaves. If…

Reasonable priceGeneral pest inspection
Donte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our exterminator, Brian is always friendly, personable, professional and communicative.

Paid $200+Reasonable priceGeneral pest inspection
QuintonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jay super friendly, always does a great job!

Great priceTermite inspectionTermite exterminationGeneral pest inspection
Shatawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Caleb, is always kind, courteous and efficient. Great Customer Service…

General pest inspection
joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jason does a great job at our site, a nearly million sq. Ft. Food warehouse. Always courteous and professional. Thank you!

Not sureGeneral pest inspection
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have the same employee Everytime that does our inspection for our office and she is absolutely amazing. She does her job quickly and efficiently while having a positive attitude. Makes my day so much better. I see her once a month and can't wait until next.

Great priceGeneral pest inspection
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good experience

Paid $40–60Great priceGeneral pest inspection
LibertyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The representative that I had come to my store is very kind, caring, and patient. He listened to my concerns addressed to my concerns and got it taken care of.

Great priceGeneral pest inspection
TiffanyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Yes terminix is very good one of the guys comes to ikea to spray been coming every week on time works very hard and does what he suppose to very nice guy i would recommend this place to any business

Not sureGeneral pest inspectionAnt exterminationService not listed
Lzuber73Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Caleb is a great technician who is always very responsive to our building needs. He is super friendly and provides great service.

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination

Show more general pest inspection reviews (50 more) →

Price

$142+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 35%Overpriced 0%Not sure 43%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection70$58–$139
Bug & insect extermination18$61–$156
Rodent extermination18$88–$323
Cockroach extermination14$86–$323
Home inspection10$79–$168
Hornet & wasp extermination8$119–$323
Spider extermination8$61–$126
Ant extermination5$78–$282

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