Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%84+20.4Value 14%85+12Replies to reviews 7%86+6.1Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORETerminix Commercial
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 500 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix Commercial is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix Commercial is better than 84% of cockroach control.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix Commercial is better than 72% of cockroach control.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix Commercial is better than 85% of cockroach control.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix Commercial is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix Commercial is better than 86% of cockroach control.A
86
Reviews for your job
Customers hired Terminix Commercial for 8 kinds of job.
Terminix Commercial for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Termite inspection”
QuintonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Jay super friendly, always does a great job!
Great priceTermite inspectionTermite exterminationGeneral pest inspection
Charli9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jeff is very knowledgeable and in tune with the work he does always has a positive attitude and smile when he comes to americold ohio, thank you Jeff for keeping us bug free!
Not sureRodent exterminationTermite inspectionGeneral pest inspection
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Wonderful! Quick, efficient, and thorough!
Great priceTermite inspection
Bre8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★
Have an appt today at 2pm they took first pymt to even have appt schedule for today with no problem and then we waiting at the house for a hour Noone showed then when we called come find out tech is sick no communication on he was or no rescheduling no nothing . Still no tech for original day schedule
Cockroach exterminationGeneral pest inspectionTermite inspection− Responsiveness− Punctuality
jeffLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Great priceTermite inspection
Price
$142+20% vs typical cockroach control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 35%Overpriced 0%Not sure 43%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 70 | $58–$139 |
| Bug & insect extermination | 18 | $61–$156 |
| Rodent extermination | 18 | $88–$323 |
| Cockroach extermination | 14 | $86–$323 |
| Home inspection | 10 | $79–$168 |
| Hornet & wasp extermination | 8 | $119–$323 |
| Spider extermination | 8 | $61–$126 |
| Ant extermination | 5 | $78–$282 |
