WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORETerminix Commercial
Better than 31% of wildlife removal services · #70 of 102
4.8★652 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Terminix Commercial for ant extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 13 Google reviews tagged “Ant extermination”
Betsie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Kelvin is the best Terminix Guy in the World, very nice guy and professional.
Great priceRodent exterminationSpider exterminationCockroach extermination
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Kelvin was great!
Reasonable priceBug & insect exterminationAnt extermination
Roberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Anthony is always a great help. One of the best to service our building. Definitely recommend his services. Always above and beyond.
Spider exterminationCockroach exterminationAnt extermination
john4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Marco is the best. So Friendly and really knows his business Thanks for taking care of our ants on this Purple Friday
Great priceAnt extermination
Lorrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Kelvin is the best! Always checking in with me regarding the status of pests both inside and outside of my business! He also does a complete and thorough job. Not to mention he has great energy and a stellar personality!
Great priceSpider exterminationGeneral pest inspectionCockroach extermination
blueLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
We missed our schedule. Call next day for service. The Kevin show up in less than an hour to take care of our restaurant . We are please that he take care of our business from from starting 2013.
Rodent exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
TJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
I appreciate the great customer service. Thank you Donald!
Rodent exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
SathyaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★
I had setup their service and paid. The Customer service promptly charged me $209. But then no one showed up at the time specified. I called and I was informed that they had cancelled the appointment, no reason was given, no communication was provided and the person on the line was fairly abrupt and unhelpful. Next…
Ant exterminationTermite inspection− Responsiveness− Punctuality
Tyruna year ago★★★★★
Rating only, no written review.
Ant extermination
Alvaro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Catherine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
BRAZILIAN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Terminix, grey = wildlife removal services average
Rating over time
Price
$128+27% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 41%Reasonable 34%Overpriced 0%Not sure 25%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
52
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
2
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
24
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
75
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+18 / −4
Professionalism
+23 / −3
Responsiveness
+19 / −4
Punctuality
+17 / −4
Value
+11 / −4
