WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
Terminix Commercial logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Terminix Commercial

Better than 31% of wildlife removal services · #70 of 102

4.8★652 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Anh is always here at Sanmina every week. Besides his regular routine he'll help out with any unexpected issues. Anh is great at his job. We're very happy with his good work.

Paid $200+Reasonable price
Al1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Phil is always very professional and thorough. Of all of our vendors he is the best to work with.

Paid $100–120Great price
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony has been great to work with. He’s always professional, responsive, and thorough during every service visit. He takes the time to explain what he’s doing and makes sure our restaurant stays protected. We appreciate his reliability and excellent customer service. Highly recommend Anthony and Terminix!

Paid $120–140Reasonable priceGeneral pest inspection
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The terminix technician is the same as our old location. We are extremely happy with the level of service he has provided throughout the years!

Paid $140–160Great priceService not listed
Kenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Great Service, exterminator always provides great communication and explains in detail all the services completed during visit. I have full understanding of what paying for & knowledge to keep my facility clean

Paid $120–140Reasonable priceGeneral pest inspection
Dr5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

from inspection to service completion all service personnel were polite, professional, patient, pleasant and efficient...cost was reasonable considering the size of the building. good experience

Paid $200+Reasonable priceTermite inspectionTermite extermination

vs category

Blue = Terminix, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 3.75★ (4 reviews)2024-Q2: 4.99★ (102 reviews)2024-Q3: 4.87★ (76 reviews)2024-Q4: 4.79★ (24 reviews)2025-Q1: 4.92★ (52 reviews)2025-Q2: 4.95★ (132 reviews)2025-Q3: 4.94★ (71 reviews)2025-Q4: 4.79★ (29 reviews)2026-Q1: 4.86★ (29 reviews)2026-Q2: 4.95★ (20 reviews)2026-Q3: 5.00★ (23 reviews)2026-Q4: 5.00★ (14 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$128+27% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 41%Reasonable 34%Overpriced 0%Not sure 25%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%52+7.8Craft & service 20%2+0.4Value 10%24+2.4Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%83+4.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
52
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
2
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
24
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
75
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+18 / −4
Professionalism
+23 / −3
Responsiveness
+19 / −4
Punctuality
+17 / −4
Value
+11 / −4

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