WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
Xpert Rodent Solutions - Pest Control Service, San Mateo County, California logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%19+2.9Craft & service 20%81+16.2Value 10%76+7.6Momentum 8%86+6.9Track record 7%17+1.2Accountability 5%76+3.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Xpert Rodent Solutions - Pest Control Service, San Mateo County, California

Better than 54% of wildlife removal services · #47 of 102

4.9★99 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Laura14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a very large dead deer in our hillside, which started attracted a huge amount of vultures. We called them and they were out in an hour to remove it. William and Byron did a great job getting it removed and cleaning up the debris. I would use again for any wildlife removal.

Paid $200+Reasonable priceGeneral wildlife removal
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt, personable, professional. We knew from first telephone contact with William, that he was experienced, honest and knowledgeable. And, he was effective.--problem solved in one day. No BS, no up selling, no obfuscation. A pleasure to work with.

Paid $200+Reasonable priceGeneral wildlife removal

vs category

Blue = Xpert, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 5.00★ (4 reviews)2024-Q3: 4.00★ (4 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (2 reviews)2026-Q1: 5.00★ (4 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 5.00★ (8 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%19+2.9Craft & service 20%81+16.2Value 10%76+7.6Momentum 8%86+6.9Track record 7%17+1.2Accountability 5%76+3.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
76
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
86
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
17
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
76

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+35 / −0
Professionalism
+41 / −0
Responsiveness
+40 / −0
Punctuality
+27 / −0
Value
+29 / −0

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