Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Terminix Commercial 4.8/5 from 652 reviews, with the owner replying to 95% of feedback. Customers frequently praise technicians for punctuality, professionalism, and clear communication during routine pest control and inspection visits. However, low-star reviews highlight recurring issues with missed appointments, lack of follow-up, and billing disputes involving unauthorized recurring service charges or ineffective treatments.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
652 Google reviews we collected
Phrases our text analysis found in 452 written reviews
Price verdicts customers left with their Google review
Middle half of what 20 customers paid ($110–$189) · gold mark = category median.
How often each topic comes up in the written reviews
We read 452 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He's always kind, comes in does the job an is on his way.”
“Calvin does a great job whenever we have an issue he’s quick to respond and deal with said issue.”
“He damaged the insulation throughout the attic and scattered everything in the hallway.”
“Elvis has always been very professional and efficient.”
“…d their services for few months, before i know it i had a balance ,I was late paying it but quickly starting catching up online with payments and befo…”
“He takes the time to explain what he’s doing and makes sure our restaurant stays protected.”
“I highly recommend their service and will use them again.”
“I do not recommend this company; there is no benefit to them except for the brand name.”
“We appreciate the honesty and quickness your employee provides.”
“cost was reasonable considering the size of the building.”
“Cost much my money but they did not know what they do.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Terminix Commercial for 8 kinds of job. Pick one to see what they paid and said.
Anh is always here at Sanmina every week. Besides his regular routine he'll help out with any unexpected issues. Anh is great at his job. We're very happy with his good work.
Phil is always very professional and thorough. Of all of our vendors he is the best to work with.
Anthony has been great to work with. He’s always professional, responsive, and thorough during every service visit. He takes the time to explain what he’s doing and makes sure our restaurant stays protected. We appreciate his reliability and excellent customer service. Highly recommend Anthony and Terminix!
The terminix technician is the same as our old location. We are extremely happy with the level of service he has provided throughout the years!
Great Service, exterminator always provides great communication and explains in detail all the services completed during visit. I have full understanding of what paying for & knowledge to keep my facility clean
from inspection to service completion all service personnel were polite, professional, patient, pleasant and efficient...cost was reasonable considering the size of the building. good experience
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 41 | $61–$126 |
| Rodent extermination | 32 | $63–$282 |
| Cockroach extermination | 20 | $71–$214 |
| Bug & insect extermination | 14 | $67–$133 |
| Ant extermination | 13 | $71–$246 |
| Home inspection | 11 | $66–$148 |
| Spider extermination | 11 | $53–$133 |
| Hornet & wasp extermination | 6 | $66–$184 |
4.8 ★★★★★ 652 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good communication.
Balwinder Padda, your satisfaction is our top priority.
K.J is A gem. He's always kind, comes in does the job an is on his way. Thanks K.J 10/10
Thanks for the fantastic feedback, chrissy! It’s customers like you who make what we do so rewarding at Terminix Commercial.
Always on point. Calvin does a great job whenever we have an issue he’s quick to respond and deal with said issue. Always lets us know a problem he might notice that can be a potential problem down the line. He does a good job on giving us tips from the experience he might have picked up on a different job. We appreciate the honesty and quickness your employee provides.
Thank you for your support,Jose Balbino! We’re proud to serve customers throughout Terminix Commercial in Union City.
Tech was friendly and replaced all traps.
Exiquio Loza, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix Commercial.
Appreciate your service. Kelvin the best of best
Haitham Salman, thank you so much for the positive review!
An Nguyen has been serving our school for years through terminix and he has been doing such an amazing job.
We're thrilled you had a great experience! Thanks for being a customer!
It's always a pleasure to have Kelvin come out and treat our apartment, he always does a great job thank you.
We're constantly striving for excellence. Thanks for the positive review!
Anh is always here at Sanmina every week. Besides his regular routine he'll help out with any unexpected issues. Anh is great at his job. We're very happy with his good work.
Your support means everything to us,Julie Libunao! Thank you for choosing Terminix Commercial in Union City.
Best service hands down very respectful and professional service
Your positive review is the best compliment! Thank you for being a customer.
Elvis has always been very professional and efficient. I appreciate his service.
Hello Joyce Clark, thank you; we appreciate your feedback!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
