Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%59+14.3Value 14%58+8.2Replies to reviews 7%100+7.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Terminix

El Monte, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 83 cockroach control · 4.7★ from 106 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 75% of cockroach control.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 59% of cockroach control.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 58% of cockroach control.C
58
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 19 Google reviews tagged “General pest inspection”

Mariann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arturo Sanchez is a fantastic technician and really took his time ensuring he did the best he could.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
janet'sLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Courteous and professional service. Brian̈ is a gem😀

Paid $40–60Not sureHome inspectionHornet & wasp exterminationRodent extermination
laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacob is extremely reliable and knowledgeable in the deliver of services. He is patient in communicating his findings and provides solid advice as to how to mitigate issues that I have experienced ( recently with rats). He makes it a point to discuss potential areas on my property that could pose problems with rats spiders etc. highly recommend him

General pest inspectionService not listed
CLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Jacob Deleon is the one that comes out to my house and does the monthly inspection and work and he does a good job to the best of his ability. I have no complaints about his work nor service and he represents the company very well

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
SHERYL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He did a very thorough sweep for spider webs, and sprayed all of the areas that I asked him to spray. Above and beyond!

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

BRYAN is very professional and always takes time to address any concerns i have in addition to providing helpful suggestions

General pest inspection
Sumer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Arturo from Terminex did a great job. He was professional and friendly. He shared his knowledge of pests with us. He knows a lot about the business. He answered all my questions and he did his job efficiently and quick. I would definitely recommend Terminex. I've used Terminex on and off for years, I only trust them to my pest control needs.

Paid $200+OverpricedGeneral pest inspection
Yolanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ezequiel was very nice and efficient

Paid $40–60Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
arcine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Technician Ezequiel Carranza was very professional and understanding. He listens to the customer. Thank you for your services.

Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
YvetteLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ezequiel is an excellent worker for Terminex. He sprays and keeps my house pest free. I am glad to have him.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Valerie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ezequiel is an excellent technician! He's thorough and quite professional. He is considerate of my time and my home. He provides information to help me keep my property free of pests. He very knowledgeable and shares that info with me. He is as punctual as possible and keeps me informed about delays he may have.…

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service with Ezequiel Carranza. I recommend him 100%. Answered all my questions and has helped me keep my house clean from any unwanted bugs and rodents.

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
DonnieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My technision is Ezequiel. He always answers all of my questions, make sure that I understand his answers, is very helpful and has a great work effort. I appreciate and thank Terminix for hiring him.

Paid $80–100Great priceTermite inspectionGeneral pest inspection
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris Gomez is great! Great customer service.

Paid $100–120Great priceHome inspectionGeneral pest inspection
Jarek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ezequiel Has been providing services for us for a while now like pest control and setting traps for rodents. He’s always very professional, answers all our questions and concerns and is very informative. He’s done work inside the home, in the attic and under the house to protect and secure the home. He’s easy to…

Not sureHome inspectionRodent exterminationSpider extermination
carolLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Customer service was excellent. Tech explained what he was doing. Very personable and friendly with a smile.

Not sureGeneral pest inspectionMosquito extermination
Chauncey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service by Technician Chris.

Paid $200+Reasonable priceTermite exterminationGeneral pest inspection
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The inspection was very thorough and the Terminix person was thorough but still very pleasant.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Liana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceGeneral pest inspection

Price

$124+7% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 56%Overpriced 8%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection25$81–$173
Bug & insect extermination19$58–$156
General pest inspection19$58–$139
Spider extermination16$56–$179
Mosquito extermination14$71–$116
Rodent extermination8$76–$323
Flea & mite extermination8$119–$371
Hornet & wasp extermination7$101–$323

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