Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%59+14.3Value 14%58+8.2Replies to reviews 7%100+7.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Terminix

El Monte, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 83 cockroach control · 4.7★ from 106 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 75% of cockroach control.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 59% of cockroach control.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 58% of cockroach control.C
58
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Home inspection” · showing 20

SnoW3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very Professional Dedicated Customer Service and Great Communication ; . Answered ALL MY CONCERNS AND QUESTIONS! KINDLY EXPLAINED THE PROCEDURE and made sure I understood clearly. Went in got straight to work . Thank you Jacob ... I honestly Appreciate your work today. 10/19/2026 Scheduled Appointment Today!!! Was…

Paid $200+Great priceHome inspectionCockroach extermination
Melanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bryan always lets me know when he will be at my house. He is courteous. He is professional, efficient and thorough. Bryan carefully sprays the perimeter of my house.

Reasonable priceHome inspectionMosquito extermination
Tambala4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellence

Paid $200+Reasonable priceHome inspection
janet'sLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Courteous and professional service. Brian̈ is a gem😀

Paid $40–60Not sureHome inspectionHornet & wasp exterminationRodent extermination
LashawnaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ Fantastic Service! Our Terminix technician, Juan A., worked with us over three days and three visits to help resolve a very challenging situation. My dad’s caregivers mistakenly reported bed bugs, and due to my dad’s dementia, getting the home inspected was extremely difficult. Juan was patient,…

Paid $1–20Great priceHome inspection
grace9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Arturo Sanchez is the best workman from Terminix’ that i have ever had in the many years of being a customer. he examines all the places where spiders can enter my home and removes the webs. he keeps me safe from insects invading my home.,

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
CherylLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jacob De Leon did a great job. He’s always very nice and professional. He was very thorough… even wiped off the spider webs along my fascia boards. And he is always sensitive about my pets… making sure they are safely inside. I truly appreciate his dedication to his job. Thank you and please share my comments with him.

Paid $60–80Reasonable priceHome inspection
StuartLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been a client for decades. Never had an insect problem. Arturo has been my service technician for a long while. He’s absolutely top shelf. His professionalism and customer service are outstanding. Cheers.

Reasonable priceHome inspectionTermite exterminationSpider extermination
Leigh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel and Art were both excellent - super informative and told me exactly how to help try to eliminate further infestation.

Paid $200+Great priceHome inspectionFlea & mite extermination
IreneLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

I've always had a good experience with my annual service, but recently when I had service completed I was advised by a replacement technician that he was unable to treat my DG (distressed gravel) area were I have plants due to it being to far from the house perimeter. I mentioned to him that my normal technician has…

Customer photo from Irene's review
Paid $100–120Not sureHome inspection
Andre7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hugo is one of the most efficient with Terminex that I’ve ever had. Makes sure all crevices & spots are covered while asking if we need anything else.

Home inspection
Cliff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot say enough great things about our Terminix technician, Ezequiel Carranza. He sets the gold standard for service. Ezequiel always notifies us in advance, usually by both text and phone, to confirm his arrival window. He is consistently on time, professional, and incredibly thorough. He never misses a single…

Reasonable priceHome inspection
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

I scheduled a termite inspection with Terminix and was very disappointed. Lupe the technician was inside my home for about five minutes and did not inspect the attic, which is a key area for termite activity. I also saw him sitting in his vehicle for nearly an hour afterward. This did not feel like a thorough or…

Home inspection
Valerie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ezequiel is an excellent technician! He's thorough and quite professional. He is considerate of my time and my home. He provides information to help me keep my property free of pests. He very knowledgeable and shares that info with me. He is as punctual as possible and keeps me informed about delays he may have.…

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service with Ezequiel Carranza. I recommend him 100%. Answered all my questions and has helped me keep my house clean from any unwanted bugs and rodents.

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
KimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent customer service. Very detailed treatment and outstanding communication. My tech is Christopher Gomez and he is the nicest Tech I have had in 11 years

Paid $160–180Great priceHome inspection
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris Gomez is great! Great customer service.

Paid $100–120Great priceHome inspectionGeneral pest inspection
Jarek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ezequiel Has been providing services for us for a while now like pest control and setting traps for rodents. He’s always very professional, answers all our questions and concerns and is very informative. He’s done work inside the home, in the attic and under the house to protect and secure the home. He’s easy to…

Not sureHome inspectionRodent exterminationSpider extermination
Karl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My Terminex technician provided a thorough outdoor service. Also, he provided sticky straps to aid me a pesty lizard population.

Paid $120–140Reasonable priceHome inspection
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My service was excellent -- Chris was friendly, knowledgeable, and very professional. I would highly recommend him !!!

Great priceHome inspection

Show more home inspection reviews (5 more) →

Price

$124+7% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 56%Overpriced 8%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection25$81–$173
Bug & insect extermination19$58–$156
General pest inspection19$58–$139
Spider extermination16$56–$179
Mosquito extermination14$71–$116
Rodent extermination8$76–$323
Flea & mite extermination8$119–$371
Hornet & wasp extermination7$101–$323

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