Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Terminix

Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 78% of wildlife removal services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 71% of wildlife removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 65% of wildlife removal services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 73% of wildlife removal services.B
73

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.217
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#136 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 217 Google reviews tagged “Ant extermination” · showing 40

Ellen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dave always does such a great job. He came out extra to check on our attic space and was very thorough. He always calls the day before to ensure the time works for us which I greatly appreciate.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always a kind person and listens to customer concerns

Paid $160–180Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Doreen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We always get 5-star service

Ant extermination+ Professionalism
Jackson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The techs are always friendly and give lots of notice of when they are coming to perform a service. Frank always does a great job for us.

Home inspectionAnt extermination
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Keenan was super nice and helpful. He took the time to talk and listen to me with my problems. Super friendly and efficient.

Paid $80–100Great priceSpider exterminationMosquito exterminationBug & insect extermination
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

DID A GREAT JOB ON CRAWL SPACE AND TOLD ME ABOUT A PROBLEM I NEED TO GET FIXED THAT THEY DO NOT DO. GOT IT FIXED. ALSO THEY SPRAYED FOR BUGS AND DID GREAT JOB. HAVE NOT SEEN BUGS SINCE SPRAY.

Paid $80–100Reasonable priceHome inspectionSpider exterminationAnt extermination
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Andrew is fantastic. He called days before letting me know he was coming and if I had any target areas or concerns. I texted him back with my target areas. He responded back within minutes. Then after the service, his update included my target areas. I appreciate the service they do. I would highly recommend him.

Reasonable priceGeneral pest inspectionBee exterminationAnt extermination
Rachael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was great-- the tech was nice, knowledgeable, and professional. Hope the treatment works but won't know for a week or so.

Paid $200+Not sureAnt extermination
LarryLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been using Terminix services for years, I'd tell you how many but we've been using them for so long I have no idea how many years. One of the reason I like our service is we have had the same person taking care of our residents this whole time. I realize this is unusual having the same person but we've…

Not sureHome inspectionGeneral pest inspectionBug & insect extermination
stghardingLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Got a call wed from terminix, it was Marsean who has been taking care of our house all last year. He came today, called before he came so I could secure my dog inside. We've had several insect infestions, and his plan was recheck and check the exterior for other critters. We have yearly stinkbugs parties. He has…

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Abbigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Keenan has come to our house regularly and knows our problem areas. It is great having a connection with the person helping you care for your home.

Reasonable priceHome inspectionTermite inspectionSpider extermination
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

He was awesome! So very polite and understanding when I had to reschedule even last minute. Also, we do t have an issue with wasps, ants or hornets anymore and the last company couldn't even get rid of them!

Hornet & wasp exterminationRodent exterminationSpider extermination
c.b.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Matt G. with Terminix is always exceptionally professional, kind, caring and considerate. The service is provided are always on time and exceed expectations. His dedication is appreciated! Highly recommend.

Paid $140–160Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Matt always does a thorough and professional job when he comes to our home.

Reasonable priceGeneral pest inspectionAnt extermination
brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The service was great he always asked if there’s any issues if so he takes care of it

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Matt has and did a great job..very personable and professional, really listens and adresses all my needs

Reasonable priceHome inspectionRodent exterminationSpider extermination
Conrad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Matt Griffith does a great job. Keeps the bugs away. He always calls to let me know that he’s on the way and informs me of what he’s done.

Reasonable priceHome inspectionTermite inspectionSpider extermination
Jacqueline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Our technician Matt is super friendly and thorough! We have been Terminix customers for almost 15 years and have always been happy with their product and especially their service.

Paid $60–80Reasonable priceAnt exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Value
Samuel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Matt did a good job, service works well

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service by my Bug man Matt! Always does a great job!

Paid $100–120Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Matt was superior! Gave us notice he was coming, was on time, courteous, and knowledgeable. We feel very comfortable having him taking care of our “pest” needs!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Derrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matt was professional, friendly and detailed in his explanation of the services to be performed. The work was done quickly but thoroughly.

Paid $20–40Great priceAnt extermination
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matt did a great job. I sent a message late Friday night with concerns about live ants in my home. He arrived at my home Saturday morning and took care of everything. Thanks Matt!!!

Reasonable priceAnt extermination
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our Terminix guy was great! Very nice and professional!

Paid $180–200Not sureAnt extermination
MaryBethLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dustin is great! Dustin is AWESOME! I have to reschedule alot sometimes just due to pain. I am disabled. He is great at answering questions! And he has made friends with my service dog.

Customer photo from MaryBeth's reviewCustomer photo from MaryBeth's review
Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
TeriLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our service technician David Foster does a thorough job treating our property. David Foster came recommended by a dear friend 10 years ago and we've been very pleased with the level of service that he provides. If Corporate continues to try to move our account to another technician then we will most definitely cancel our service with Terminix.

Ant exterminationRodent exterminationSpider extermination
KellyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terminix is great to work with! Matt does an excellent job. Always keeps me updated on services.

Great priceSpider exterminationBug & insect exterminationAnt extermination
Adrienne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joseph is always punctual and pleasant to work with. He listens to my concerns takes the time to explain things to me and what I need to do to protect my pets from any possible hazards. He has made some amazing recommendations that have made the biggest difference we have seen yet in our journey with pest treatment.…

Great priceHome inspectionHornet & wasp exterminationTermite inspection
Carolyn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our Team from Terminix are superb. Always professional, friendly and knowledgeable. We have had them for many years now.

Great priceHome inspectionTermite inspectionTermite extermination
Charla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terminix technicians have always been helpful and professional.

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service! Great results! Associate Dustin is your asset! Always efficient service with a smile. He goes a step above with service and leaves us bug free.

Termite inspectionSpider exterminationGeneral pest inspection
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service! Always calls first & follows up after. Great service all the time!!

Ant extermination+ Responsiveness+ Punctuality+ Quality
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It works!! Dustin is amazing

Spider exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I would not use Terminix unless my service rep was Tracey Landrum. She is trustworthy, very thorough, and communicated well.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
GenoLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Good service!

Rodent exterminationFlea & mite exterminationGeneral pest inspection
Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service at a reasonable price.

Spider exterminationGeneral pest inspectionBee extermination
JoyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tracy is very accommodating to our schedule and time needs. She is very professional and trustworthy. We walked around the yard and she was very clear in what treatment she could and couldn't offer as to our garden pests. We've worked with Tracy for several years and hope to have her as our technician for years to come.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Ed8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Good, friendly, reliable service.

Ant exterminationBug & insect exterminationRodent extermination
MyrnaLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tracy, our very capable representative of Terminix in The Meadows north of Noblesville, really knows the business. She has done an exceptional job of working on clearing the ants and spiders and whatever other bugs there were. You can count on Terminix to keep your home in tip-top shape. No bugs equals no worries!

Spider exterminationGeneral pest inspectionAnt extermination
S-D-M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

When I first enlisted their services, they inspected my home including basement and attic for pests. They noted I need more insulation in the attic and new garage door seals. I scheduled for both. They got it done soon afterwards. During the installation, they knocked down a wasp nest at a high point of my house I…

Ant exterminationBee exterminationHome inspection+ Punctuality

Show more ant extermination reviews (177 more) →

Price

$128+21% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 64%Overpriced 5%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection308$63–$126
Spider extermination256$58–$136
Home inspection245$68–$161
Ant extermination217$76–$246
Bug & insect extermination208$71–$144
Rodent extermination151$75–$323
Termite inspection136$81–$371
Hornet & wasp extermination119$81–$246

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