How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETerminix
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for ant extermination
Clear ✕All 217 Google reviews tagged “Ant extermination” · showing 80
Dave always does such a great job. He came out extra to check on our attic space and was very thorough. He always calls the day before to ensure the time works for us which I greatly appreciate.
Always a kind person and listens to customer concerns
We always get 5-star service
The techs are always friendly and give lots of notice of when they are coming to perform a service. Frank always does a great job for us.
Keenan was super nice and helpful. He took the time to talk and listen to me with my problems. Super friendly and efficient.
DID A GREAT JOB ON CRAWL SPACE AND TOLD ME ABOUT A PROBLEM I NEED TO GET FIXED THAT THEY DO NOT DO. GOT IT FIXED. ALSO THEY SPRAYED FOR BUGS AND DID GREAT JOB. HAVE NOT SEEN BUGS SINCE SPRAY.
Andrew is fantastic. He called days before letting me know he was coming and if I had any target areas or concerns. I texted him back with my target areas. He responded back within minutes. Then after the service, his update included my target areas. I appreciate the service they do. I would highly recommend him.
Service was great-- the tech was nice, knowledgeable, and professional. Hope the treatment works but won't know for a week or so.
We have been using Terminix services for years, I'd tell you how many but we've been using them for so long I have no idea how many years. One of the reason I like our service is we have had the same person taking care of our residents this whole time. I realize this is unusual having the same person but we've…
Got a call wed from terminix, it was Marsean who has been taking care of our house all last year. He came today, called before he came so I could secure my dog inside. We've had several insect infestions, and his plan was recheck and check the exterior for other critters. We have yearly stinkbugs parties. He has…
Keenan has come to our house regularly and knows our problem areas. It is great having a connection with the person helping you care for your home.
He was awesome! So very polite and understanding when I had to reschedule even last minute. Also, we do t have an issue with wasps, ants or hornets anymore and the last company couldn't even get rid of them!
Matt G. with Terminix is always exceptionally professional, kind, caring and considerate. The service is provided are always on time and exceed expectations. His dedication is appreciated! Highly recommend.
Matt always does a thorough and professional job when he comes to our home.
The service was great he always asked if there’s any issues if so he takes care of it
Matt has and did a great job..very personable and professional, really listens and adresses all my needs
Matt Griffith does a great job. Keeps the bugs away. He always calls to let me know that he’s on the way and informs me of what he’s done.
Our technician Matt is super friendly and thorough! We have been Terminix customers for almost 15 years and have always been happy with their product and especially their service.
Matt did a good job, service works well
Great service by my Bug man Matt! Always does a great job!
Matt was superior! Gave us notice he was coming, was on time, courteous, and knowledgeable. We feel very comfortable having him taking care of our “pest” needs!
Matt was professional, friendly and detailed in his explanation of the services to be performed. The work was done quickly but thoroughly.
Matt did a great job. I sent a message late Friday night with concerns about live ants in my home. He arrived at my home Saturday morning and took care of everything. Thanks Matt!!!
Our Terminix guy was great! Very nice and professional!
Dustin is great! Dustin is AWESOME! I have to reschedule alot sometimes just due to pain. I am disabled. He is great at answering questions! And he has made friends with my service dog.
Our service technician David Foster does a thorough job treating our property. David Foster came recommended by a dear friend 10 years ago and we've been very pleased with the level of service that he provides. If Corporate continues to try to move our account to another technician then we will most definitely cancel our service with Terminix.
Terminix is great to work with! Matt does an excellent job. Always keeps me updated on services.
Joseph is always punctual and pleasant to work with. He listens to my concerns takes the time to explain things to me and what I need to do to protect my pets from any possible hazards. He has made some amazing recommendations that have made the biggest difference we have seen yet in our journey with pest treatment.…
Our Team from Terminix are superb. Always professional, friendly and knowledgeable. We have had them for many years now.
Terminix technicians have always been helpful and professional.
Great service! Great results! Associate Dustin is your asset! Always efficient service with a smile. He goes a step above with service and leaves us bug free.
Excellent service! Always calls first & follows up after. Great service all the time!!
It works!! Dustin is amazing
I would not use Terminix unless my service rep was Tracey Landrum. She is trustworthy, very thorough, and communicated well.
Good service!
Great service at a reasonable price.
Tracy is very accommodating to our schedule and time needs. She is very professional and trustworthy. We walked around the yard and she was very clear in what treatment she could and couldn't offer as to our garden pests. We've worked with Tracy for several years and hope to have her as our technician for years to come.
Good, friendly, reliable service.
Tracy, our very capable representative of Terminix in The Meadows north of Noblesville, really knows the business. She has done an exceptional job of working on clearing the ants and spiders and whatever other bugs there were. You can count on Terminix to keep your home in tip-top shape. No bugs equals no worries!
When I first enlisted their services, they inspected my home including basement and attic for pests. They noted I need more insulation in the attic and new garage door seals. I scheduled for both. They got it done soon afterwards. During the installation, they knocked down a wasp nest at a high point of my house I…
Very kind and thorough
James is a competent pleasant and reliable technician who has done the pest control on my property several times. I'd like to keep him as my tech in the future too.
Tracy is so thorough. She communicates with us any issues or problems. She is professional and knowledgeable. We appreciate her expertise and her friendliness. She just treated our entire outside for ant infestation. We would recommend Tracy to anyone who needs to use Terminex services.
My family and I are very pleased with Terminex. We are longterm customers and are very pleased with service technition Derek, he's the best.
They are always on time, do an excellent job efficiently. Very professional and friendly.
Good service
The technician is great. Friendly and knowledgeable if you have any questions.
Great service. Very friendly and knowledgeable from the inspector to the technician. Made us feel better about the insect problem we was having and covered all other insects that we didn’t even think about.
Great customer service. The service guy really seemed to care about another person's home and comfort.
Tracy was great and always is. She even went the extra mile and cleaned some spider webs outside of our house without us asking her to do it. Thanks Tracy!
Terminix does a great job protecting our home from pests.
Termites done some damage to my home, and I needed to make sure they are eliminated before i do any repairs, so I called the best in pest control. They done an awesome job putting my crawl space the way it should have been 25 years ago.
I really can't remember everything it was taking care of, but my biggest worries at the time we're all taken care of.
Your company has been serving our homes for many years and the service has always been exceptional!
Terminix does routine inspection and spraying for various pests in my area. I had horrible numbers of camelback crickets before Terminix began routinely spraying the perimeter of my home. Hardly ever see one now. No ants, no spiders. Serviceman is great, very professional.
It’s good to feel secure and feel rid of bugs in my home!
Great service
Rescheduled appointments without any notice - waited all morning for a technician to come out, called the office, representative had no idea why it was moved, rescheduled again, same thing happened a week later. Terminated service same day.
They are the best!
Javon was polite, quick and helpful! I appreciate him making the trip out to the house after the mini snowstorm we had.
Signed a deal for Annual services and then they started to bill me for quarterly service. They could never get rid of the ants and spider. They claim the summer was too hot but I was still paying. This is dishonest also to show up when I am not home in the winter and still charge me when I had an annual contract.
I signed up for three payments pay the first payment by checking was told that the next two payments would be billed to me. But instead I was put on automatic payment and they pulled it out of my checking without my authorization. That is illegal without me OK it so I will not be using this Terminix again
This was the qrtly. treatment. He cleaned the spider webs off and sprayed for ants and spiders. Did a good job 👏.
Free from all pest not yetm
The technician was very thorough explation of what he was going to do. Our primary concern were the spiders and the way we understood his explanation what he sprayed would take care of the problem immediately and it has now been a week and we are still seeing spiders and new webs, so we are not vert satisfied with the product.
On Sun Jul 10, 2016 at 01:44 AM Thomas Nickleson wrote: Excellent service and our technician, Jim, is very professional and thorough. He always is pleasant and explains what he is doing and why.
The Terminix person come right when they said they would. He was very professional.
Knowledgeable with superb customer service
Great service!
Good quality service that’s effective.
We love our Terminix technician, Shawn Sheffield! He is so kind and courteous and he is responsive to my concerns.
Highly recommend
Great service and a great value.
Tech treated for ants but main problem was clover mites which he treated with same product. When I called 10 days later for a follow up treatment because still have lots of clover mites I was told Terminex can’t treat for them and I will need to call someone else for treatment. Really! Bug company can’t treat for…
We had an issue of wasps getting into the house near the chimney/fireplace. Terminix took care of the issue. Quick thorough service that has started to provide a solution.
Our service technician, Aaron is such a tremendous person! He always goes above and beyond to meet the needs of our business. He is great tech, and represents Terminix well!
We have been using Terminex for about 2 years and have been very pleased with the service.
I have a service agreement with them to where they come out every few months. I needed an extra appointment for them to spray for ants. I have called every single day this week and get the same message. “We are experiencing higher call volume than normal and cannot find a representative in your area. Please call…
I absolutely love my service technician, Tracy Landrom. Only reason the issues we've had in the past have been resolved have been because of Tracy. She is reliable, dependable, thorough, and always willing to make sure I'm completely satisfied.
Terminix is very good to deal with and communicate everything before hand and afterward.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 308 | $63–$126 |
| Spider extermination | 256 | $58–$136 |
| Home inspection | 245 | $68–$161 |
| Ant extermination | 217 | $76–$246 |
| Bug & insect extermination | 208 | $71–$144 |
| Rodent extermination | 151 | $75–$323 |
| Termite inspection | 136 | $81–$371 |
| Hornet & wasp extermination | 119 | $81–$246 |


