How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETerminix
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for bug & insect extermination
Clear ✕All 213 Google reviews tagged “Bug & insect extermination” · showing 40
My technician is amazing, punctual, constantly communicating with me when I have a concern and all the issues I've had have been resolved!
Andrew our technician is outstanding. He works so hard. Did our outside inspections and helped us with a small rodent issue today. What a Great Company⭐️⭐️
Simeon was cool and thorough.
Dave always does such a great job. He came out extra to check on our attic space and was very thorough. He always calls the day before to ensure the time works for us which I greatly appreciate.
Called in a Tuesday and they were out on Thursday! David Foster called the night before to confirm our appointment and told us what time he would be out to spray. He was extremely knowledgeable and didn’t make us seem like our questions were ridiculous. He was extremely professional when he arrived and let us know…
Great representative! Wonderful customer service Appearance very professional!
My guy, David, has been so consistent and fabulous over the many years I’ve been with Terminix! I love that they send the same person, he knows what I need, and is very diligent about texting & letting me know when he’s coming. And the inspection guy is fantastic too!! Great reps, great company and excellent…
Rep Will Grimes made sure we understood the weeks long process and answered all our questions
The tech was very professional and polite.
Andrew is always very friendly and does a great job!
We always get 5-star service
Was delighted to see Andrew again. He takes VERY good care of my home. He pays close attention to “possible” problem areas and advises me what to do to avoid issues.
Frank always takes care of our home in an exceptional manner. He is interactive regarding our needs. We truly appreciate our Terminex relationship. Thank you Frank for all that you do.
Andrew, our tech, made the extra effort to get there the day of an ant infestation in our kitchen with a large party we were hosting looming the next day. His customer oriented mindset ensured that Terminix kept me as a customer.
Matt did a great job taking care of treating my home from pests.
Keenan was super nice and helpful. He took the time to talk and listen to me with my problems. Super friendly and efficient.
Sim did a fantastic job! He removed cobwebs all around the house and even the deck.
Excellent service from making an appointment to the service representative. Each representative spent time to help me understand the situation and provide a solution to the problem. I would recommend Terminex pest control.
Good service
As always, when the exterminator is invisible, it’s a good sign!! We knew he was here and he went about doing his business and left. No bugs!
Knowledgeable friendly staff!
Wasn’t there for visit
We've been using Terminix for well over a year for general pest control on a quarterly plan. We've had the same guy, Marsean, who comes out each quarter and in between if we need anything additional. I have been very pleased with Terminix service and Marsean is the best! I can text him any time and he responds…
DID A GREAT JOB ON CRAWL SPACE AND TOLD ME ABOUT A PROBLEM I NEED TO GET FIXED THAT THEY DO NOT DO. GOT IT FIXED. ALSO THEY SPRAYED FOR BUGS AND DID GREAT JOB. HAVE NOT SEEN BUGS SINCE SPRAY.
Frank was friendly and respectful of my property and extremely knowledgeable.
Great service everytime! Frank does excellent work.
Did a wonderful job always so pleasant and thorough. Sure appreciate it !!! Took the time and did everything
Quick, easy. Very accommodating with my schedule. Communication is top notch. Listens to my concerns and provides solutions.
Frank has been providing our quarterly general insect treatment for a few years. We used to get ants swarming our kitchen after the spring rains and that is why we signed up for the Terminix quarterly treatment 20 years ago. Each year the ant probably has been greatly reduced and the last few years we haven't seen…
William is a great guy and if I would need you again I would want William to do the work very easy to talk to and makes me feel good about his information he gives out don't want no one else but William
Frank did a great job as always. Even offered some suggestions for better pest control.
Polite and professional
We have been using Terminix services for years, I'd tell you how many but we've been using them for so long I have no idea how many years. One of the reason I like our service is we have had the same person taking care of our residents this whole time. I realize this is unusual having the same person but we've…
Our service tech, Keenan, is always on time, asks if there is anything inside I need taken care of and is extra careful to clean the front porch of spider webs. He is thorough and a very nice person.
Got a call wed from terminix, it was Marsean who has been taking care of our house all last year. He came today, called before he came so I could secure my dog inside. We've had several insect infestions, and his plan was recheck and check the exterior for other critters. We have yearly stinkbugs parties. He has…
Technician (Frank) reached out ahead of time and when he was on his way. Checked to ensure we didn’t have any additional concerns and summarized the service. Professional, polite, and helpful. Love that I usually get the same technician for consistency.
They called ahead to schedule and were friendly, quick to respond, and efficient. They arrived and explained what they were going to do and was thorough. We reviewed what needed to be done and got it quickly scheduled providing options. Very easy to work with, thorough, efficient. Would repeat.
Jake was very efficient and polite. We enjoyed meeting him. We feel confident that he did a good job on our new home.
Keenan has come to our house regularly and knows our problem areas. It is great having a connection with the person helping you care for your home.
They guy who came out was very nice and helpful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 308 | $63–$126 |
| Spider extermination | 256 | $58–$136 |
| Home inspection | 245 | $68–$161 |
| Ant extermination | 217 | $76–$246 |
| Bug & insect extermination | 208 | $71–$144 |
| Rodent extermination | 151 | $75–$323 |
| Termite inspection | 136 | $81–$371 |
| Hornet & wasp extermination | 119 | $81–$246 |
