How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETerminix
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for general pest inspection
Clear ✕All 311 Google reviews tagged “General pest inspection” · showing 20
We had very timely service and have not had any rodent issues since the technicians came out
He was great. He explained what he was doing today and would be available to answer any questions.
Andrew our technician is outstanding. He works so hard. Did our outside inspections and helped us with a small rodent issue today. What a Great Company⭐️⭐️
Matt Griffith is the best!
Dave always does such a great job. He came out extra to check on our attic space and was very thorough. He always calls the day before to ensure the time works for us which I greatly appreciate.
Great representative! Wonderful customer service Appearance very professional!
Always a kind person and listens to customer concerns
My guy, David, has been so consistent and fabulous over the many years I’ve been with Terminix! I love that they send the same person, he knows what I need, and is very diligent about texting & letting me know when he’s coming. And the inspection guy is fantastic too!! Great reps, great company and excellent…
Our service was excellent! Doug is always so kind and helpful. I wish more employees shared his kindness and professionalism.
The tech was very professional and polite.
My technician Jose’ was excellent! So professional and courteous!! I can’t thank him enough!
Frank is always flexible and asks if we have any problem areas that need immediate attention.
Andrew is always very friendly and does a great job!
Was delighted to see Andrew again. He takes VERY good care of my home. He pays close attention to “possible” problem areas and advises me what to do to avoid issues.
1st and foremost I can't say enough about Matt and Keenan!! From the minute Matt got here as I was in full blown panic attack literally as my baby's legs were getting ate up and as Matt was on his way I spotted a cockroach in my baby's room where my oldest daughter had just stayed for a cpl days..I couldn't breathe…
Frank is always courteous, friendly, and efficient. He arrives when scheduled. He is easy to speak with and always answers any questions we may have.
Friendly and professional
Frank always takes care of our home in an exceptional manner. He is interactive regarding our needs. We truly appreciate our Terminex relationship. Thank you Frank for all that you do.
We have been using Terminix for several years and our service has been spectacular. Our precious technician, and our current technician, Doug, really seem to care about ensuring any and all issues are addressed immediately, when we have anything that may pop up in between scheduled service calls. We also get…
James has been my technician for a while now. I like that consistency. I appreciate him very much. Communicates well with me. He's super courteous, knowledgeable, helpful. Terminix service allows me peace of mind I wish everyone could have.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 308 | $63–$126 |
| Spider extermination | 256 | $58–$136 |
| Home inspection | 245 | $68–$161 |
| Ant extermination | 217 | $76–$246 |
| Bug & insect extermination | 208 | $71–$144 |
| Rodent extermination | 151 | $75–$323 |
| Termite inspection | 136 | $81–$371 |
| Hornet & wasp extermination | 119 | $81–$246 |
