Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Terminix

Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 78% of wildlife removal services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 71% of wildlife removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 65% of wildlife removal services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 73% of wildlife removal services.B
73

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.58
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#103 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 33 Google reviews tagged “General wildlife removal”

DonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been using Terminix for several years and our service has been spectacular. Our precious technician, and our current technician, Doug, really seem to care about ensuring any and all issues are addressed immediately, when we have anything that may pop up in between scheduled service calls. We also get…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
duane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Technician was very professional and thorough and knew exactly what to do I would recommend he come out on every visit if and when possible thanks for the services

Paid $200+OverpricedHome inspectionGeneral wildlife removal
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great job as usual!

Reasonable priceSpider exterminationGeneral pest inspectionGeneral wildlife removal
Lucinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eli was excellent!!! Very professional and kind!!

Paid $200+Not sureHome inspectionGeneral wildlife removal
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Danny from Terminix for anyone in need of pest control services. Danny takes the time to explain every step of the process, answers questions thoroughly, and makes sure the job is done right the first time. His attention to detail and genuine care for customers’ homes give you complete peace of…

Paid $200+Reasonable priceGeneral wildlife removal
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Terminix was very timely and helpful. Danny and Jaylynn came to the house and were very thorough in recognizing the extend of the issue, and thoroughly resolved it. They answered my questions in depth and were available for additional help when I asked. They shared what all they were doing and what would be…

Reasonable priceRodent exterminationGeneral wildlife removal
Kodi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ok, so some good and bad. Still giving this a 5-star however! The first time we had someone come out it was not a great experience in full honesty and transparency. The prior technician did not do a thorough job, nor did he check what was supposed to be checked. He spent more time sitting in his truck outside of my…

Reasonable priceGeneral wildlife removal
TimmyLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service and I highly recommend Terminex. Tech John Wilkerson was awesome!

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

James is a competent pleasant and reliable technician who has done the pest control on my property several times. I'd like to keep him as my tech in the future too.

Ant exterminationGeneral pest inspectionRodent extermination
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, prompt and friendly.

Home inspectionGeneral wildlife removal+ Professionalism
Theron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I'm giving a mid-range rating because I've had both very good and very bad experiences with "critter in attic" removal with this company. The first couple of times they were quite efficient and effective at dealing with the problem. Last fall, however, I was no-call, no-showed three weeks in a row on a Saturday. I…

General wildlife removal
KalLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Only done our first visit of a quarterly service so far, but terminix has been extremely professional and informative. So far our cockroach infestation has diminished to almost nothing even after just the first visit, and they will be returning soon to assess the bat we have living somewhere. Very pleased so far,…

Cockroach exterminationGeneral wildlife removal+ Professionalism
Gerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thorough and reliable service. Give you peace of mind that things are going to get taken care of and followed up on. Also let you know what's going on, why and what they will do.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Ashtyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

If I could give 0 stars I would, the technician named Dustin came to our house and originally said there were no bats in the house and the next day 4 were found by us. Dustin then came out and removed the 7 bats himself which I do believe is not even in his job description and released them across the street he had…

General wildlife removal− Quality− Professionalism
StephanieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The onsite rep is always polite and informative

General pest inspectionTermite exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Darla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

We live in a wooded area and it was just getting to be too much with all the insects getting into the house. We signed up for the quarterly application with Terminix. Since having their regular application, I no longer worry about the creepy crawlies getting in the house! LOL I have contacted our tech with…

Ant exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Shayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Sam and Randy were efficient , professional, and all around nice guys! I would highly recommend terminex techs for your pest needs!

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Colleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Rating only, no written review.

Paid $200+OverpricedGeneral wildlife removal
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceGeneral pest inspectionGeneral wildlife removal
matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Rating only, no written review.

OverpricedFlea & mite exterminationMosquito exterminationBug & insect extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent exterminationGeneral wildlife removal+ Punctuality+ Professionalism+ Value
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationHornet & wasp extermination
Martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral wildlife removal+ Quality+ Professionalism
Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationGeneral wildlife removal+ Professionalism
ChristopherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Punctuality+ Professionalism
DarioLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Adriannaa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
CAHewittsLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Trish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Professionalism

Price

$128+21% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 64%Overpriced 5%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection308$63–$126
Spider extermination256$58–$136
Home inspection245$68–$161
Ant extermination217$76–$246
Bug & insect extermination208$71–$144
Rodent extermination151$75–$323
Termite inspection136$81–$371
Hornet & wasp extermination119$81–$246

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