How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETerminix
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for rodent extermination
Clear ✕All 152 Google reviews tagged “Rodent extermination” · showing 40
We had very timely service and have not had any rodent issues since the technicians came out
I trust them for my raccoon trapping and attic work. Had mice runs in the attic and didn’t even know how bad the healthy and safety risks were. So thankful I found Terminix!
Worse company ever
Do Not I repeat do not use this service they will not do what they say when they come out to your house they claim to treat for 26 different pest but won’t even get the one your calling about they won’t refund your money claiming the service was completed even with evidence that it was in fact not completed. The…
My technician Jose’ was excellent! So professional and courteous!! I can’t thank him enough!
Very pleased !!!
Frank always takes care of our home in an exceptional manner. He is interactive regarding our needs. We truly appreciate our Terminex relationship. Thank you Frank for all that you do.
We have been using Terminix for several years and our service has been spectacular. Our precious technician, and our current technician, Doug, really seem to care about ensuring any and all issues are addressed immediately, when we have anything that may pop up in between scheduled service calls. We also get…
James has been my technician for a while now. I like that consistency. I appreciate him very much. Communicates well with me. He's super courteous, knowledgeable, helpful. Terminix service allows me peace of mind I wish everyone could have.
Serviceman was very professional and very thorough. We have exceedingly pleased with this technician from Terminix.
Danny was very professional and courteous. Did an excellent job inspecting all bait traps. I would certainly use him again and can only assume he’s an excellent employee.
He did a more throughly job than the last company we had serviced our home. He answered all of our questions we had.
Very helpful recommendation on how to manage treatments with a pet. Gave advice on managing our mouse pest issue. Thanks for your service!
We contacted Terminix on a Friday about a problem and they were able to send someone out that following Monday. After a consult and explanation of how things worked we felt great about what was going to happen. Special thanks to Sim for dealing with the chaos of 3 kids after lasagna while trying to fix us up!
He was very nice and professional. We initially paid for mouse control treatment, (2,500), and later also paid for a warranty/guarantee ($300 annually) on the work they performed. Now that we are having mice again, he explained that they will continue monitoring the situation. He also mentioned it may be challenging…
Harold is top-notch! He is so thorough and detailed and skilled in what he does. He is so pleasant and helpful. He always makes everything better. I wish I could give him more than five stars but please recognize him for his superior service. Thank you so much!
We are so grateful to the technician who came out today! He was wonderful to work with and we felt he was really working for us and wanted to offer his best. Not very many people care for others these days, but he was a breath of fresh air !
Got a call wed from terminix, it was Marsean who has been taking care of our house all last year. He came today, called before he came so I could secure my dog inside. We've had several insect infestions, and his plan was recheck and check the exterior for other critters. We have yearly stinkbugs parties. He has…
The Terminix worker did a great job.
He was awesome! So very polite and understanding when I had to reschedule even last minute. Also, we do t have an issue with wasps, ants or hornets anymore and the last company couldn't even get rid of them!
Dave Foster is the best customer service representative out there for bug/insect eradication. He is also very timely responsive and professional. Call Dave!
Matt is the best with the best response ever. Thank you Matt.
Matt always does a great job.
My terminix technician Matt communicates well executes the service call well and follows up well and is very professional. I would recommend him and Terminix to anyone. !
Keenan did an awesome job as always! He is very thorough and let's me know how things look and goes above and beyond to answer any questions we have!
THANKYOU Matt for making a point to fit us in last minute. We really appreciate your service!
Derrick was on time, explained what he was going to do and why. He gave us time to ask any questions. We're pleased with the service that was provided.
Friendly, efficient and quick service!
My sales account rep with Terminix has gone above and beyond for me. He really demonstrated superior customer service. I had an issue that I wanted addressed immediately and the local service tech couldn’t get to me before the holidays so my sales rep who doesn’t even do that type of work, but is certified to. came…
Matt is a good technician & communicates well.
Matt has and did a great job..very personable and professional, really listens and adresses all my needs
Our tech. Doug did an outstanding job
Our technician Matt is super friendly and thorough! We have been Terminix customers for almost 15 years and have always been happy with their product and especially their service.
Matt was superior! Gave us notice he was coming, was on time, courteous, and knowledgeable. We feel very comfortable having him taking care of our “pest” needs!
Matt with Terminix did a great job at our new house. Matt has been our Terminix Representative for several years at our old house. He followed through and visited our new house Promptly.
Technician was very nice and answered all my questions.
Matt from Terminex always does a great job and is thoroughly appreciated
Elijah was so nice! He explained everything to me and answered all my questions.
Prompt, excellent service! The guys were very efficient and relatively quiet as they performed the nasty job of removing and replacing attic insulation. Very pleased with the crew, the process and the outcome.
Dustin is great! Dustin is AWESOME! I have to reschedule alot sometimes just due to pain. I am disabled. He is great at answering questions! And he has made friends with my service dog.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 308 | $63–$126 |
| Spider extermination | 256 | $58–$136 |
| Home inspection | 245 | $68–$161 |
| Ant extermination | 217 | $76–$246 |
| Bug & insect extermination | 208 | $71–$144 |
| Rodent extermination | 151 | $75–$323 |
| Termite inspection | 136 | $81–$371 |
| Hornet & wasp extermination | 119 | $81–$246 |
