How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETerminix
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for spider extermination
Clear ✕All 258 Google reviews tagged “Spider extermination” · showing 40
We had very timely service and have not had any rodent issues since the technicians came out
He was great. He explained what he was doing today and would be available to answer any questions.
My technician is amazing, punctual, constantly communicating with me when I have a concern and all the issues I've had have been resolved!
Andrew our technician is outstanding. He works so hard. Did our outside inspections and helped us with a small rodent issue today. What a Great Company⭐️⭐️
Dave always does such a great job. He came out extra to check on our attic space and was very thorough. He always calls the day before to ensure the time works for us which I greatly appreciate.
Always a kind person and listens to customer concerns
The tech was very professional and polite.
Frank is always flexible and asks if we have any problem areas that need immediate attention.
We always get 5-star service
1st and foremost I can't say enough about Matt and Keenan!! From the minute Matt got here as I was in full blown panic attack literally as my baby's legs were getting ate up and as Matt was on his way I spotted a cockroach in my baby's room where my oldest daughter had just stayed for a cpl days..I couldn't breathe…
Frank is always courteous, friendly, and efficient. He arrives when scheduled. He is easy to speak with and always answers any questions we may have.
We have been using Terminix for several years and our service has been spectacular. Our precious technician, and our current technician, Doug, really seem to care about ensuring any and all issues are addressed immediately, when we have anything that may pop up in between scheduled service calls. We also get…
James has been my technician for a while now. I like that consistency. I appreciate him very much. Communicates well with me. He's super courteous, knowledgeable, helpful. Terminix service allows me peace of mind I wish everyone could have.
Keenan was super nice and helpful. He took the time to talk and listen to me with my problems. Super friendly and efficient.
Wasn’t there for visit
DID A GREAT JOB ON CRAWL SPACE AND TOLD ME ABOUT A PROBLEM I NEED TO GET FIXED THAT THEY DO NOT DO. GOT IT FIXED. ALSO THEY SPRAYED FOR BUGS AND DID GREAT JOB. HAVE NOT SEEN BUGS SINCE SPRAY.
Frank was friendly and respectful of my property and extremely knowledgeable.
He always is so polite and does a great job.
Quick, easy. Very accommodating with my schedule. Communication is top notch. Listens to my concerns and provides solutions.
Frank did a great job as always. Even offered some suggestions for better pest control.
David is honest and kind!! He is a professional.
Got a call wed from terminix, it was Marsean who has been taking care of our house all last year. He came today, called before he came so I could secure my dog inside. We've had several insect infestions, and his plan was recheck and check the exterior for other critters. We have yearly stinkbugs parties. He has…
Jake was very efficient and polite. We enjoyed meeting him. We feel confident that he did a good job on our new home.
Keenan has come to our house regularly and knows our problem areas. It is great having a connection with the person helping you care for your home.
The Terminix worker did a great job.
He was awesome! So very polite and understanding when I had to reschedule even last minute. Also, we do t have an issue with wasps, ants or hornets anymore and the last company couldn't even get rid of them!
Great job as usual!
Dave Foster is the best customer service representative out there for bug/insect eradication. He is also very timely responsive and professional. Call Dave!
Matt is the best with the best response ever. Thank you Matt.
The technician, Frank, is a pleasure to work with.
We have used Terminix for quarterly pest control for at least 5 years. Matt has done a great job, making sure to communicate with us with reminders the day before and the day of with what service will be provided and to ask if we are having specific issues. We've never had an issue since having this service…
Matt always does a great job.
Matt was extremely helpful in explaining in detail all of my questions. He always sends a text indicating the date and approx time he will be coming. This proactive communication is valuable in our ability to plan for his arrival. Matt Griffith goes above and beyond to answer questions and make suggestions that are always helpful.
Matt does a through job
My home has a mice issue at this time. What l liked was that the same technician returned knew my problem previously had put things in place, followed up and educated me on the progress. Then updated the situation. I like that kind of service. To me that’s Professional Service.
Matt G. with Terminix is always exceptionally professional, kind, caring and considerate. The service is provided are always on time and exceed expectations. His dedication is appreciated! Highly recommend.
Matt Griffith is always kind and considerate. I’ve been using Terminex awhile and I appreciate him!
Matt conducted his quarterly spray and inspection for spiders, mice, and other bugs around the outside perimeter of the house.
The service was great he always asked if there’s any issues if so he takes care of it
Matt is a good technician & communicates well.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 308 | $63–$126 |
| Spider extermination | 256 | $58–$136 |
| Home inspection | 245 | $68–$161 |
| Ant extermination | 217 | $76–$246 |
| Bug & insect extermination | 208 | $71–$144 |
| Rodent extermination | 151 | $75–$323 |
| Termite inspection | 136 | $81–$371 |
| Hornet & wasp extermination | 119 | $81–$246 |
