Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Terminix

Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 78% of wildlife removal services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 71% of wildlife removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 65% of wildlife removal services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 73% of wildlife removal services.B
73

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 77 Google reviews tagged “Termite extermination” · showing 20

Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a pleasant experience everybody was friendly helpful and knowledgeable would highly recommend your services to other people

Reasonable priceTermite inspectionTermite extermination
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Danny was great. Introduced himself. Told me why he was here and what he would be doing and followed up at the end with the findings and next steps.

Great priceTermite extermination
Shelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He always is so polite and does a great job.

Paid $100–120Reasonable priceTermite exterminationSpider extermination
Chuck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used Terminix for over 20 years and I have always appreciated the service. Whether it was in the new build wear we raised our family or our 1960s ranch downsize, the protection provided has been worth the investment and look at is just that: a home protection investment. Our technician Derek has always…

Reasonable priceHornet & wasp exterminationTermite exterminationGeneral pest inspection
Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Matt Griffith did a great job. He notified me of his arrival this morning. He sent me details of his inspection and treatment. Thank you Matt!

Paid $180–200Reasonable priceTermite extermination
Marti7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Did the inspection on Friday. Reported findings immediately. Serviced on Tuesday. Fast, efficient, and very professional.

Paid $200+Reasonable priceTermite inspectionTermite extermination
LolaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jake was a very considerate, polite, and no pressure consultant. The price was reasonable especially for what they cover. Jim was out the next morning putting in the termite bate stations and spraying inside and out for insects. Jim was also very polite and considerate. I am very happy with Terminex and would highly recommend them.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Carolyn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our Team from Terminix are superb. Always professional, friendly and knowledgeable. We have had them for many years now.

Great priceHome inspectionTermite inspectionTermite extermination
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tracey has been a blessing!

Bug & insect exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Dick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terminix was very quickly took care of the termite issue. They arrived the day after we put in the request, were very courteous and careful when working in our yard.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Shirley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend this company.

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Marie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ALL OF THE ABOVE

Home inspectionTermite inspectionTermite extermination
KellenaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thorough company

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are honest. They call ahead and show up on time! Will knows his bugs!

Bed bug exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

I got termite extermination services. They come and install little bait stations, but they installed the bait stations right up next to the house. Better would have been to put them at the perimeter of the property. I feel like i HAVE to keep paying them monthly because they put termite attractant right up…

Termite extermination− Value
Myriah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and easy and very detailed of the process

Home inspectionTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician is here every month and always takes time to see how things are going and answer questions and inquire regarding any concerns. They adhere to their schedules. They are on time, helpful, and friendly.

Bee exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was good.

Bug & insect exterminationTermite extermination+ Punctuality+ Professionalism
RobertLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Termites done some damage to my home, and I needed to make sure they are eliminated before i do any repairs, so I called the best in pest control. They done an awesome job putting my crawl space the way it should have been 25 years ago.

Customer photo from Robert's review
Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Gerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thorough and reliable service. Give you peace of mind that things are going to get taken care of and followed up on. Also let you know what's going on, why and what they will do.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Show more termite extermination reviews (57 more) →

Price

$128+21% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 64%Overpriced 5%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection308$63–$126
Spider extermination256$58–$136
Home inspection245$68–$161
Ant extermination217$76–$246
Bug & insect extermination208$71–$144
Rodent extermination151$75–$323
Termite inspection136$81–$371
Hornet & wasp extermination119$81–$246

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