How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty65−3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORETerminix
Indianapolis, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.7★ from 2,290 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for termite inspection
Clear ✕All 137 Google reviews tagged “Termite inspection” · showing 80
Andrew our technician is outstanding. He works so hard. Did our outside inspections and helped us with a small rodent issue today. What a Great Company⭐️⭐️
he does a very thorough job
I had a pleasant experience everybody was friendly helpful and knowledgeable would highly recommend your services to other people
The technician was very helpful and polite I had a great interaction with him would recommend highly
Danny was friendly and professional conducting our annual termite bait service.
Our tech, Andrew, is always efficient. He calls 3-4 days ahead to schedule and is always within the timeframe he committed to.
Danny and Greg were very professional and courteous. I would highly recommend them and terminix.
Outstanding experience.
Technician was on time and completed the termite station check quickly. Friendly as well.
David is honest and kind!! He is a professional.
Got a call wed from terminix, it was Marsean who has been taking care of our house all last year. He came today, called before he came so I could secure my dog inside. We've had several insect infestions, and his plan was recheck and check the exterior for other critters. We have yearly stinkbugs parties. He has…
Danny provided my annual home inspection for termites. Although some stations weren’t visible he was able to locate them and explain what was happening at each bait station I asked a lot of questions. He gave me answers and provided additional information about termite behavior It was very easy to see that Danny was experienced and very professional
Great service from Danny!
Great service! Professionalism all around.
Keenan has come to our house regularly and knows our problem areas. It is great having a connection with the person helping you care for your home.
I have been a Terminix customer for over 30 years, and Harold Simmons was among the best technicians that we have ever had inspect and service our property. He took time and appeared to really care that he did a thorough job. Very personable, too.
Harold was very professional and curious. He quickly inspected traps and provided insights to changes that will be needed as we make home/yard improvements.
Tech, Danny, did a great job in locating, inspecting, replacing, and explaining what he’d found. Great service. Thanks
Technician was polite, pleasant and personable. He explained what he was doing and also advised what I should be looking for.
Great service, arrived on time, texted ahead. We had an issue with ants when we first moved to this house and have had wasps build nests along the eaves. Also heard that termites were a problem in the area. We decided to go with the terminix quarterly general insect treatment and annual termite inspection. It took a…
This was a new gentleman checking the house for termites. I have a long time contract with Terminix. He was very nice. As I can only remember he is the first technician to go under the house in the crawl space and completely circle it. I'm sorry I can't recall his name. He was very thorough and I would definitely have him return next year.
Matt conducted his quarterly spray and inspection for spiders, mice, and other bugs around the outside perimeter of the house.
Matt Griffith did a great job. He notified me of his arrival this morning. He sent me details of his inspection and treatment. Thank you Matt!
Tech was very informative did great job provided all details of the service
Great person, very informative as to what he was to do
Matt Griffith does a great job. Keeps the bugs away. He always calls to let me know that he’s on the way and informs me of what he’s done.
Did the inspection on Friday. Reported findings immediately. Serviced on Tuesday. Fast, efficient, and very professional.
Matt was superior! Gave us notice he was coming, was on time, courteous, and knowledgeable. We feel very comfortable having him taking care of our “pest” needs!
Review for Eli – Outstanding Service! Eli communicated his expected arrival times clearly, which made planning my day so much easier. He was prompt, respectful, and made a noticeable effort to keep my floors clean. His inspection was thorough, and I truly appreciated the helpful maintenance tips he shared to keep…
Eli did a very thorough inspection of my craw space and found out I have a couple things that need attention. None of the other inspectors never said anything was wrong.
I have been in contract with terminix for about 3 years now and I have been so pleased with my service. Derek Logsden has been my service inspector the whole time and he is the best! He is friendly, knowledgeable and it shows that he cares. I need to add that I have not had any issues this entire time. I asked…
Jake was a very considerate, polite, and no pressure consultant. The price was reasonable especially for what they cover. Jim was out the next morning putting in the termite bate stations and spraying inside and out for insects. Jim was also very polite and considerate. I am very happy with Terminex and would highly recommend them.
Elijah was communicative, thorough, and very informative! He had to a fair amount of work to do, locating and digging up each bait station. He found them, removed each bait for inspection, and then reinstalled our replaced as necessary. I would request Eli for each service visit if I could.
Eli was great, personal and efficient. I appreciate the transparency and efficient work of Terminix and team
Joseph is always punctual and pleasant to work with. He listens to my concerns takes the time to explain things to me and what I need to do to protect my pets from any possible hazards. He has made some amazing recommendations that have made the biggest difference we have seen yet in our journey with pest treatment.…
Our Team from Terminix are superb. Always professional, friendly and knowledgeable. We have had them for many years now.
Terminix technicians have always been helpful and professional.
Great service! Great results! Associate Dustin is your asset! Always efficient service with a smile. He goes a step above with service and leaves us bug free.
We’ve had this service for decades. Great service.
Provide an excellent service.
Excellent, excellent job. Dustin was superb. I've used Terminex before. They're great. Good value for the money. Joyce K.
Terminix was very quickly took care of the termite issue. They arrived the day after we put in the request, were very courteous and careful when working in our yard.
Highly recommend this company.
Very busy company, who personal show professionalism in their work ethic as well as respect. Very knowledgeable.
Very satisfied with my service.
When I first enlisted their services, they inspected my home including basement and attic for pests. They noted I need more insulation in the attic and new garage door seals. I scheduled for both. They got it done soon afterwards. During the installation, they knocked down a wasp nest at a high point of my house I…
ALL OF THE ABOVE
Terminix has been my provider for 18 years. They provide great professional service and have been most helpful with pest prevention. We appreciate all this company has to offer.
Thorough company
The inspector pinpointed the location of the termites and explain to me what I would need to do to make sure my home did not receive any further damage. He did not try to oversell anything that I didn't need but offered other things that I could try in the future for inside my home I liked the fact that he was not…
Showed up when I had no appointment and was not at home.
Quick respond, technicians are friendly and courteous, they answered all questions.
Termite maintenance plan
I live near Meier’s in Avon. I’ve had insect maintenance for years. Early in the month I noticed damage to my outside trim. I called for a termite inspection. Mind you that they have been maintaining the property for years now and I thought they would have caught any damage before it got bad. Nevertheless I made an…
Very detailed service
I called this company to schedule services twice. Both times the rep communicated and scheduled a time, both times the appointment was cancelled, and I never received any communications until I called them. Would not recommend.
The inspector was professional and did a great job
Quick and easy and very detailed of the process
Our technician is here every month and always takes time to see how things are going and answer questions and inquire regarding any concerns. They adhere to their schedules. They are on time, helpful, and friendly.
Fast, professional and reliable service
Termites done some damage to my home, and I needed to make sure they are eliminated before i do any repairs, so I called the best in pest control. They done an awesome job putting my crawl space the way it should have been 25 years ago.
Thorough and reliable service. Give you peace of mind that things are going to get taken care of and followed up on. Also let you know what's going on, why and what they will do.
I really can't remember everything it was taking care of, but my biggest worries at the time we're all taken care of.
I have received 2 quotes from Terminex that seem reasonable but no one will follow up and answer the questions I have. I have left multiple messages for the inspector to give me a call but there has been nothing. I am extremely disappointed in the way they do business, considering I read the reviews prior to…
Terminix does routine inspection and spraying for various pests in my area. I had horrible numbers of camelback crickets before Terminix began routinely spraying the perimeter of my home. Hardly ever see one now. No ants, no spiders. Serviceman is great, very professional.
It’s good to feel secure and feel rid of bugs in my home!
The service technician was extremely knowledgeable and answered all of my questions and concerns.
Always on time And very courteous
I believe his name was Danny and he was awesome!!
All of our experiences with Terminix have been very good. The technicians are very helpful and on time.
The technicians communicate well and are very professional. Always nice to talk and willing explain what they're doing. They also send out friendly reminders right before service and document their work. Great company and staff!
We had a wonderful experience with our inspector Mike and with our technician Eli! Both had great customer service skills and were very knowledgeable, and they were both very polite, professional, and self-sufficient. I was present for both appointments and after I showed them the areas where we needed the work…
Free from all pest not yetm
Run away! They came out and did a termite inspection. Days later they call to schedule the inspection. I’m like “your guy was here two days ago”. They acted confused. Now over a week later they still have not submitted the report to the bank so I can’t get my Refi done. The bank can’t even get a hold of Terminix.…
Great service!
Good quality service that’s effective.
I was extremely satisfied with my experiences with Terminix. They were very thorough and inspected every part of my house and treated everything. They were very kind and answered all my questions when I was quite frazzled about the whole situation. Finding bugs in your house is not fun, but Terminix helped me take…
Our service technician, Aaron is such a tremendous person! He always goes above and beyond to meet the needs of our business. He is great tech, and represents Terminix well!
We have been using Terminex for about 2 years and have been very pleased with the service.
Great service and very responsive. The Terminix reps contacted me ahead of time to relay information and confirm the appointment time. During the inspection they were very thorough and helpful. Would highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 308 | $63–$126 |
| Spider extermination | 256 | $58–$136 |
| Home inspection | 245 | $68–$161 |
| Ant extermination | 217 | $76–$246 |
| Bug & insect extermination | 208 | $71–$144 |
| Rodent extermination | 151 | $75–$323 |
| Termite inspection | 136 | $81–$371 |
| Hornet & wasp extermination | 119 | $81–$246 |
