Experts Reviews · Company report
Terminix logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%34+8.2Value 14%58+8.2Replies to reviews 7%100+7.1Craft & service penalty60−4Momentum penalty42−5.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Terminix

Lake Charles, LA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #384Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.5★ from 388 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 52% of wildlife removal services.C
52
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 34% of wildlife removal services.D
34
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 58% of wildlife removal services.C
58
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 42% of wildlife removal services.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Terminix for 8 kinds of job.

Terminix for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#271 / 275
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “General pest inspection”

Ginger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Huge thanks to Jason R. for always going above and beyond to provide a top notch service. We appreciate you!!

Home inspectionGeneral pest inspectionBug & insect extermination
Jana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jason , has always been very polite and takes good care of our home and my big puppy 😁 We are very pleased with service we receive with Jason and Terminix.

Reasonable priceGeneral pest inspectionMosquito extermination
chrissy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason is great! Great service

Paid $60–80Reasonable priceGeneral pest inspection
Brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My technician, David, was very nice & was also super informative. He took his time explaining everything I needed to know about my service.

Paid $200+Not sureHome inspectionHornet & wasp exterminationRodent extermination
Chardonnay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve had David Sanders as my Terminix technician for nearly a year, and I’ve been very happy with his service. Terminix has sent other technicians at times, but David consistently stands out. His communication is excellent, and he’s always professional, reliable, and knowledgeable. I would hate to lose him and truly…

Paid $200+General pest inspectionMosquito exterminationBug & insect extermination
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I posted about David Sanders today because he did an excellent job but I just wanted to make sure and also acknowledge Charlie who has come to my home for a couple years now and I don’t think I knew how to do Google reviews then so I just want to state that Charlie has also always been very courteous and helpful. Very happy with my Terminex service.

Paid $20–40Great priceGeneral pest inspection
Rubye5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David was very nice young man. He advised me to remove bushes from touching the house.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Sa'MouraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chad was awesome throughout the whole process. He’s a great individual and I’m so glad that I got to meet him.

Reasonable priceGeneral pest inspection
Jordan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Overall great company!! Also, Chad did an outstanding job! Very thorough and neat work! 2 thumbs up and 5-star service!

Termite inspectionGeneral pest inspection
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent, amazing service! Every person from Chad the Manager to Savannah the technician was just superb; so professional; so knowledgable. I had a problem and they all went out of their way to make sure me and my family's home was taken care of. I am very grateful and will not use another pest control service;…

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
CrystalLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service was excellent and timely and price was nice.

Ant exterminationBug & insect exterminationHome inspection
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Found active termites (mud trails on the interior wall) in a kitchen wall on 5/16. As of 5/26 Terminix has not sent a tec out to spray. Had an appointment on 5/24. Tech did not even show up. Received a text confirmation of a closed ticket saying inspection complete, no termites found. Pretty sure they just did a…

General pest inspection− Responsiveness− Punctuality
M.Local Guide · 197 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They never show up after signing a contract bye!!!

General pest inspectionTermite inspection− Responsiveness− Punctuality
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I would definitely recommend Terminex to my family and friends. I am currently here, relocated to Atlanta due to the hurricane, and my daughter is staying in my home until repairs can be made. John Fields came out to service us and my daughter was highly impressed with his level of kindness and knowledge of all…

General pest inspection
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ShellyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Technician is very personable. My dogs are not fans of strangers at all, they have liked our technician since day one! Dogs are the best judges of character!

Mosquito exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The exterminator was prompt and provided details of all services that would be performed. He was also able to provide detailed information on other services offered. There was no pressure to accept additional services at the time of appointment, only assurance that the company would be available for any services our family needed at our request.

General pest inspection+ Quality
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

We were tricked into signing a contract when we were told to initial here to run our credit and for a 1 time charge. We were NEVER told we were signing a contract. They are charging us over $13,000 for stuff we don't need only to find out what we need they don't even do. Branch manager supports his employee and even…

General pest inspectionRodent extermination− Punctuality− Quality
ReginaldLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great company easy to deal with and the techs are very nice and professional......

General pest inspectionTermite inspectionTermite extermination
Mehgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great pest control

Ant exterminationBed bug exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Neal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Over the last few years I've had several different associates and all of them have been very helpful and professional.

Ant exterminationCockroach exterminationGeneral pest inspection
WDWcajun3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When never have any issues. John has been our guy for several years now & he has always been great.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Professionalism
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Great priceHome inspectionRodent exterminationFlea & mite extermination
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Spider exterminationGeneral pest inspection
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceHome inspectionRodent exterminationTermite inspection
MicheleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspectionGeneral pest inspection
bobbyLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General pest inspection+ Quality
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionSpider extermination+ Professionalism
jkgsooner3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationGeneral pest inspection
Bridget2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Harvey3 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Pilar4 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Punctuality+ Quality
SidneyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationHome inspection+ Quality+ Professionalism+ Value
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Judith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationHornet & wasp extermination+ Quality+ Professionalism
KellyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Peggy5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Debra5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
jamie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$89-17% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 43%Overpriced 17%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection40$63–$128
Termite inspection38$86–$371
Home inspection27$71–$173
Rodent extermination27$79–$323
Termite extermination26$214–$426
Cockroach extermination25$81–$199
Ant extermination24$79–$246
Spider extermination21$61–$136

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